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Sr Manager, Security Solutions – South Cone

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking a highly motivated and experienced Manager, Risk and Identity Solutions Sales. The ideal candidate will have significant experience within the financial services industry and be able to understand and navigate the unique challenges brought forward by issuing clients.

 

This role for Sr. Manager, Risk and Identity Solutions Sales Specialist is part of the larger Issuing Value-Added Services Specialized Sales function, with expected focus on the sale of services related to account to account transactions in South Cone, and potentially over time expand to other products and services. Internally, the role requires collaboration with a wide range of cross functional teams, including but is not limited to Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing.

Key Responsibilities

  • Demonstrate a deep understanding of the payment's ecosystem, specifically issuer side needs, emerging trends, open banking, real time payments, regulatory changes, and the specific operational challenges players in the payments ecosystem face.

  • Develop/ demonstrate a comprehensive understanding of Visa's solutions and their application for clients.

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory.

  • Identify high potential clients to target and cultivate relationships with key decision-makers within these organizations.

  • Ensure high levels of client/ prospect satisfaction through proactive outreach with relevant insights and regular follow-ups.

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs.

  • Develop and execute sales strategies tailored to issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid.

  • Successfully structure, negotiate and close deals, ensuring that client needs are met.

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis.

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement.

  • Promote an understanding of critical success factors to achieving the assigned solutions revenue objectives.

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials  to ensure increased awareness of VAS objectives and priorities.

 

Essential Functions

  • Accountable to driving and achieving the RaIS and Dispute Solutions, potentially inclusive of other issuer side Value Added Services over time, booking and revenue lines through collaboration and partnership with Account Executives and Account Managers through acquisition of net-new customers or upsell of existing clients.

  • Acquisition of new clients and retention/ growth of existing clients in partnership with market product teams

  • Understand clients’ complex challenges/ problems and uses of Visa technology to drive solutions with said technology.

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization.

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages.

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions.

  • Identify, qualify and quantify market specific opportunities in close cooperation with local relationship management and product teams.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 7+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 3 years of work experience with a PhD, OR 10+ years of relevant work experience.

Preferred Qualifications
• Proven track record in field sales or related role.
• Deep knowledge and extensive experience in financial services.
• Proven ability to navigate complex sales cycles and manage large, complex deal negotiations with strategic clients.
• Strong communication, interpersonal and collaboration skills to influence direction and change attitudes / decisions of senior level international clients.
• Strong understanding of the payments ecosystem, including key players, competition, and trends.
• Proficient in CRM software.
• Excellent communication, presentation, and negotiation skills.
• Work independently as well as collaborate within a team environment.
• Strong technical skills and ability to understand complex technological solutions and business issues.
• Deep understanding of the payments ecosystem including, risk, client experience and engagement, payment security, transaction processing and regulatory requirements.
• Natural ability to understand and articulate complex concepts in a clear and concise manner.
• Confident speaker with ability to present, interact, and connect with executives and engineers.
• Excellent analytical and problem-solving skills.
• Multicultural sensitivity and interpersonal relationship management skills, including the ability to work effectively within South Cone and US based teams
• Ability to generate organizational momentum through creative and innovative solutions to problems and opportunities
• English and Portuguese language knowledge

If you're a highly motivated and experienced sales leader with a passion for innovation and delivering quality solutions to clients, we encourage you to apply for this exciting opportunity!

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Manager, Security Solutions – South Cone, Visa

If you're looking to make waves in the payments and technology sector, then apply for the Sr Manager, Security Solutions role at Visa in Buenos Aires! Here, you’ll be at the forefront of transforming the financial services landscape while navigating exciting challenges that issuing clients face. Visa, a global leader, prides itself on connecting the world through innovative and secure payment solutions. As the Sr Manager specializing in Risk and Identity Solutions Sales, you'll collaborate with a dynamic team across multiple functions. Your expertise will allow you to develop sales strategies tailored for issuers and help promote Visa's purpose-driven mission: uplifting everyone, everywhere by making payments easier and more secure. You'll actively engage with potential clients, ensuring they are well-informed and their needs are met at every turn. Imagine driving account transactions while collaborating with product and technology teams to enhance the overall client experience! Plus, with the hybrid work model, you can balance your time between remote work and our vibrant office culture. Join us and help shape the future of financial transactions while making a significant impact in the South Cone region!

Frequently Asked Questions (FAQs) for Sr Manager, Security Solutions – South Cone Role at Visa
What are the main responsibilities of a Sr Manager, Security Solutions at Visa?

As a Sr Manager, Security Solutions at Visa, your main responsibilities encompass understanding the payment ecosystem from the issuer's perspective, developing and executing sales strategies tailored for issuers, and actively driving the acquisition of new clients while retaining existing ones. You will also collaborate with cross-functional teams to ensure optimal client experiences and uphold Visa's mission of creating secure payment solutions that uplift individuals and businesses.

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What qualifications are required for the Sr Manager, Security Solutions role at Visa?

Visa requires a minimum of 7 years of relevant work experience and a Bachelor’s Degree for the Sr Manager, Security Solutions position, or at least 5 years with an advanced degree. Proven field sales experience in financial services, strong negotiation skills, and a deep understanding of the payments industry will allow you to excel in this role, making you a valuable asset to the team.

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What skills are essential for success as the Sr Manager, Security Solutions at Visa?

To thrive as the Sr Manager, Security Solutions at Visa, you need strong communication and collaboration skills, an in-depth knowledge of the payments ecosystem, and the ability to navigate complex sales cycles. Problem-solving skills, multicultural sensitivity, and a solid understanding of risk, payments security, and transaction processing are also crucial for success in this role.

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How does the Sr Manager, Security Solutions position contribute to Visa's goals?

The Sr Manager, Security Solutions position plays a critical role in achieving Visa's goals by driving new business acquisition and client retention within the South Cone market. By developing tailored sales strategies, you ensure that Visa's innovative solutions meet client needs, thereby contributing to the overall growth and success of the company while helping to uplift communities through secure payment solutions.

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What is the work environment like for the Sr Manager, Security Solutions role at Visa?

The work environment for the Sr Manager, Security Solutions at Visa is hybrid, allowing for a balanced approach between remote work and in-office collaboration. You'll work in a dynamic and innovative atmosphere that promotes teamwork and cross-functional collaboration, enabling you to effectively achieve sales targets while contributing to Visa's overarching mission.

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Common Interview Questions for Sr Manager, Security Solutions – South Cone
Can you describe your experience with field sales in financial services?

Certainly! When discussing your experience with field sales in financial services, highlight specific roles where you engaged with clients, navigated complex sales cycles, and closed significant deals. Use specific metrics from past experiences to showcase your achievements. Make sure to articulate how your knowledge of financial technology contributes to understanding customer needs and developing tailored solutions.

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How do you approach building relationships with key decision-makers at client organizations?

Building relationships with decision-makers requires active listening and tailored communication. Start by researching their organization and challenges they face. When you meet them, engage in conversations that focus on understanding their objectives, using insights to position Visa's solutions effectively. Follow up regularly, providing valuable resources that address their business needs and show genuine interest in their success.

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What strategies would you implement to increase client satisfaction as a Sr Manager at Visa?

To increase client satisfaction, I would first identify specific needs through direct communication and feedback channels. I would utilize insights from data analytics to understand client trends and tailor solutions accordingly. Proactive outreach and regular check-ins would also be essential to ensure clients feel valued and understood, allowing for quick resolution of any issues that arise, which fosters long-term partnerships.

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How do you handle negotiations for large, complex deals?

Handling negotiations for large, complex deals involves preparation, understanding both parties' needs, and establishing rapport. Approach the negotiation by being clear about Visa's capabilities and how they align with the client’s objectives. Always remain adaptable, ready to tailor your approach based on client feedback, and focus on creating win-win situations that benefit both sides while securing the deal.

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What is your understanding of the current trends in the payment ecosystem?

To answer this, discuss trends such as the growth of real-time payments, the impact of open banking, and heightened security measures due to regulatory changes. Include how these trends affect issuers and what Visa is doing to adapt and lead in these areas. Demonstrating awareness of these trends signals to interviewers that you are proactive and knowledgeable in the field.

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Can you share an example where you successfully led a cross-functional team?

Absolutely! Provide a specific scenario where you led a cross-functional team to achieve a project goal or resolve an issue. Discuss how you facilitated communication between team members, set objectives, and encouraged collaboration. Highlight the project’s outcome and any metrics that demonstrate the team’s success. This shows leadership capability and the ability to drive results through teamwork.

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How do you keep yourself updated on industry developments and changes?

I regularly consume industry reports and follow thought leaders in the payments space. I also attend webinars, join professional networks, and participate in industry conferences to stay current with key developments. This allows me to leverage new insights when engaging with clients and ensures I'm bringing the most relevant and innovative solutions to the table.

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What role does technology play in your sales approach?

Technology plays a significant role in my sales approach as it enables me to analyze client data, forecast trends, and streamline communication. Using CRM software, I can effectively manage client interactions, track progress, and maintain documentation, ensuring that I'm equipped to make informed decisions. Additionally, Digital tools can facilitate presentations demonstrating Visa's solutions effectively.

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How do you prioritize your sales opportunities?

I prioritize sales opportunities by assessing projected revenue potential, alignment with Visa's strategic goals, and the likelihood of closing deals. I often create a scoring system based on these factors, which helps in organizing my outreach efforts efficiently. This structured approach ensures that I focus on high-potential leads while still nurturing existing client relationships.

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What steps would you take to ensure a successful onboarding experience for new clients?

For a successful onboarding experience, I would first ensure that clear communication is established regarding the onboarding process and expectations. Next, I would work closely with the client and internal teams to provide thorough product training and resources that empower them to utilize Visa's solutions effectively. Regular check-ins during the onboarding phase are also essential to address any concerns quickly, ensuring a seamless transition.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
December 4, 2024

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