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Part-Time Retail Sales Associate - job 2 of 2

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

Create an unforgettable customer experience

  • Forge lasting relationships with customers. 
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. 
  • Assist in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.  

Operations

  • Ensure the sales floor is stocked every evening. 
  • Collaborate with management in areas of inventory management. 
  • Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
  • Understand and execute cash control procedures including bank deposits, petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.

Qualifications

  • Must be available to work nights, 2/3 weekend days (Fri/Sat/Sun) and holidays (no approved vacations outside of default availability between 12/12 - 01/12).
  • Must adhere to scheduled shifts with punctuality. 
  • Ability to develop relationships with customers and colleagues.  
  • Ability to positively and proactively handle customer concerns.  
  • Ability to prioritize multiple tasks in a fast-paced environment. 
  • Ability to quickly learn new procedures and processes. 
  • Strong organizational skills and follow through skills. 
  • Excellent communication and interpersonal skills. 
  • High level of ownership, accountability and initiative. 
  • Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $15 - $17.50 (+ hourly commission ranging from $1.50 - $9)

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$33825 / YEARLY (est.)
min
max
$31200K
$36450K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part-Time Retail Sales Associate, Vuori, Inc

At Vuori, we're on a mission to redefine athletic apparel, merging style with functionality, and we’re excited to welcome a Part-Time Retail Sales Associate to our team in Durham, NC. Imagine working in a vibrant retail environment that embodies the active coastal California lifestyle while inspiring customers to embrace fitness and creative expression. In this role, you'll become the face of Vuori, where forging genuine connections with customers comes naturally, and your optimistic attitude radiates throughout the store. Your ability to create unforgettable shopping experiences will be paramount as you greet every customer authentically, guiding them through our innovative product offerings. You'll collaborate with your team to achieve sales goals while continuously expanding your product knowledge. From providing honest feedback on styles and fits to maintaining a neat and visually appealing sales floor, your contributions will shine. Additionally, your organizational skills will ensure that inventory management runs smoothly, while your commitment to cleaning and merchandising directives keeps our store looking its best. If you are looking for a part-time job that blends fun, community, and personal growth, then Vuori might be the perfect fit for you! With competitive pay ranging from $15 to $17.50, plus commission, you’ll not only earn a paycheck but also enjoy benefits like health insurance, paid time off, and a generous employee discount. Come join us and embark on a rewarding journey where your passion aligns with our purpose!

Frequently Asked Questions (FAQs) for Part-Time Retail Sales Associate Role at Vuori, Inc
What are the key responsibilities of a Part-Time Retail Sales Associate at Vuori?

As a Part-Time Retail Sales Associate at Vuori, your primary responsibilities will include creating memorable customer experiences, establishing strong relationships, achieving sales goals in a commission-driven environment, and providing expert product knowledge. You’ll also assist in maintaining the store's appearance and cleanliness, manage inventory needs, and actively contribute to a positive team dynamic.

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What qualifications do I need to become a Part-Time Retail Sales Associate at Vuori?

To become a successful Part-Time Retail Sales Associate at Vuori, you should possess strong communication and interpersonal skills, organizational abilities, and a proactive approach to customer concerns. Punctuality and willingness to work flexible hours, including evenings and weekends, are essential. Moreover, a passion for retail and fashion, particularly in activewear, will help you thrive in this role.

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How does the commission structure work for Part-Time Retail Sales Associates at Vuori?

Part-Time Retail Sales Associates at Vuori can earn a competitive hourly wage ranging from $15 to $17.50, along with a commission that ranges between $1.50 and $9 per hour based on sales performance. This commission structure incentivizes great customer service and sales skills, rewarding associates for their contributions to the store's success.

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What is the work environment like for a Part-Time Retail Sales Associate at Vuori?

The work environment at Vuori is high-energy and fast-paced, reflecting the vibrant nature of our brand. As a Part-Time Retail Sales Associate, you will work alongside a passionate team dedicated to providing excellent customer service. The atmosphere is collaborative and supportive, where every team member is encouraged to share their ideas and drive the store's success.

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Are there opportunities for personal growth within the Part-Time Retail Sales Associate role at Vuori?

Yes! At Vuori, we strongly believe in personal growth and development. As a Part-Time Retail Sales Associate, you will have opportunities to learn new skills, receive constructive feedback, and expand your knowledge about our products and the retail environment. We're committed to helping you succeed, whether in your current role or in future career paths within the company.

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Common Interview Questions for Part-Time Retail Sales Associate
How do you handle difficult customers as a Part-Time Retail Sales Associate?

In dealing with difficult customers, it's vital to remain calm and listen actively to their concerns. Acknowledge their feelings, then provide a solution or seek management's help if needed. Emphasizing patience and empathy while being resourceful demonstrates your commitment to customer satisfaction, which is crucial for a role at Vuori.

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Can you describe a time you went above and beyond for a customer?

Share an example where you actively listened to a customer's needs and provided personalized assistance or a solution that exceeded their expectations. Highlighting your initiative in enhancing the customer's experience shows your commitment to service excellence at Vuori.

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What do you think sets Vuori apart from other athletic apparel brands?

Discuss Vuori's unique blend of performance and casual aesthetics, inspired by the coastal California lifestyle. Mention how the brand empowers individuals to express themselves while promoting an active lifestyle—a sentiment that can resonate with customers and aligns with Vuori’s mission.

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What motivates you to work in retail, specifically at Vuori?

Express your passion for customer interaction and sales, alongside how Vuori's commitment to community and personal growth aligns with your values. This helps interviewers gauge your enthusiasm and fit within the company culture.

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How do you stay updated on fashion trends relevant to activewear?

Mention exploring fashion magazines, following brand influencers, visiting competitor stores, and attending fashion shows or events. This shows your proactive approach in staying informed, which is essential for providing excellent customer service.

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Describe a time you worked as part of a team in a retail setting?

Provide an example where you collaborated effectively with team members to achieve a common goal, whether in sales or store presentation. Highlighting teamwork demonstrates your ability to contribute positively to Vuori's collaborative environment.

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How do you prioritize tasks during busy periods on the sales floor?

Discuss strategies such as assessing immediate customer needs first, delegating tasks among team members, and maintaining a focus on customer service. This approach reflects well on your organizational skills while ensuring a smooth shopping experience.

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How would you promote Vuori’s core values to customers?

Explain how you would leverage your product knowledge to communicate Vuori's commitment to quality, sustainability, and lifestyle integration to customers. Engaging them in conversation about the brand’s values will resonate with them and enhance their retail experience.

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What do you enjoy most about working in retail?

Share your passion for customer interactions, the dynamic work environment, and helping customers find products that enhance their lives. This enthusiasm reflects well on your suitability for the Part-Time Retail Sales Associate role at Vuori.

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How do you ensure the retail space is visually appealing while also functional?

Emphasize the importance of organization, cleanliness, and adherence to visual merchandising standards. Share insights on how you would adapt displays to engage customers while ensuring easy navigation within the store, aligning with Vuori's aesthetic.

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Launched in 2015 and based in California, Vuori merges technical clothing with a West Coast vibe that looks and feels great.

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Part-time, on-site
DATE POSTED
December 31, 2024

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