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Sr. Product Manager, Fraud and Risk Solutions - job 12 of 21

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Visa’s Acceptance Risk Solutions product management team is seeking a Sr. Product Manager who is creative, energetic, and a skilled problem-solver with strong analytical and communication abilities. This role involves managing the day-to-day operations and execution of merchant-facing fraud and risk solutions with an emphasis on client implementations. The ideal candidate will excel in detailed client interactions, data analysis, and ensuring that products and solutions meet client needs and expectations.

The Sr. Product Manager will:

Analysis Findings: Perform data and process analysis to identify product performance, perception, and market impact. Summarize findings into key concepts and communicate effectively.
Voice Of The Customer: Manage opportunities for clients to influence product development and receive voice of the customer. Lead live and written sessions with clients to understand product performance and client needs.
Case Studies: Highlight successful implementations and incremental benefits of risk solutions.
Documentation: Gain a deep understanding of client needs and actions, creating product documentation that ensures the highest rate of client success and satisfaction.
Evangelism: Vocally educate stakeholders and promote risk solutions internally to ensure widespread adoption and support.
Client Counseling: Develop and provide detailed client counseling documents to assist clients in understanding and utilizing product features effectively.
Implementation Guides: Create comprehensive implementation guides to facilitate smooth and efficient client onboarding and product execution.

Essential Functions

Excellent communication and presentation abilities
Capable of quickly comprehending complex concepts and translating them into simple summaries
Can manage multiple projects simultaneously

This client-facing product management position requires a balance of strong analytical skills and excellent communication abilities. The ideal candidate for this role is energetic and quick-thinking with a knack for strategic creativity. The Sr. Product Manager will play a crucial role in ensuring that Visa's risk solutions meet client needs and expectations through effective product execution and continuous improvement. Their outgoing personality and clever problem-solving abilities provide them with the ability to provide guidance and advocate for effective product implementations and usage.

Above all, this role is a champion for Visa’s risk products and their usage in current and future opportunities. This position may require occasional travel to client sites, industry events, and Visa locations around the globe.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$125000 / YEARLY (est.)

min

max

$100000K

$150000K

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What You Should Know About Sr. Product Manager, Fraud and Risk Solutions, Visa

At Visa, we're on the lookout for a dynamic Sr. Product Manager to join our Acceptance Risk Solutions product management team in Austin. If you have a passion for problem-solving and a knack for navigating the intricate world of fraud and risk solutions, we want to hear from you! This role is perfectly tailored for someone who thrives in client-facing situations and has a deep analytical mindset. As the Sr. Product Manager, you'll be at the forefront of managing daily operations and implementing merchant-focused fraud and risk solutions. Your responsibilities will include engaging with clients, performing insightful analysis to elevate product performance, and ensuring that our innovative solutions resonate with client expectations. You will also conduct live sessions to gather the 'voice of the customer,' translating their feedback into actionable product development. Your role will involve creating detailed documentation, implementation guides, and client counseling documents to foster user understanding and satisfaction. Furthermore, you will champion our risk solutions, evangelizing their benefits to stakeholders and driving internal adoption. Being part of the Visa team means being innovative, energetic, and ready to tackle challenges with strategic creativity. If you're looking to make an impact and enjoy a mix of remote and in-office work, this hybrid position might be the perfect fit for you. Come and drive the future of risk management with us, and let’s reshape how businesses manage fraud together!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Fraud and Risk Solutions Role at Visa

What are the key responsibilities of a Sr. Product Manager at Visa?

As a Sr. Product Manager at Visa, your responsibilities will include managing day-to-day operations of fraud and risk solutions, conducting data analysis to gauge product performance, and engaging directly with clients to understand their needs. You will also create documentation to ensure successful product adoption and develop guides to assist clients through the implementation process.