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Sr. Site Reliability Engineer - job 17 of 50

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Austin, TX to

  • Provide 24/7 support to critical application pipelines running in Big Data Technology Stack.
  • Develop required Audits and alerts to detect problems from real time dataflow.
  • Develop Superset Graphs for data visualization as per user requirements.
  • Enhance the existing application based on the User requirement.
  • Identify improvement opportunities, and build Automation as well as engage in performance tuning.
  • Analyze code, understand business rules, and trace data, while following the process flow to investigate data-related issues.
  • Work closely with all stakeholders jointly on key deliverables ensuring production scalability and stability.
  • Work on various automation processes for monitoring Dataflow.
  • Position reports to the Employer’s Austin, Texas office and may allow for partial telecommuting.
What You Should Know About Sr. Site Reliability Engineer, Visa

If you're on the lookout for an exciting role that blends technical expertise with a passion for reliability, then the Sr. Site Reliability Engineer position at Visa Technology & Operations LLC, a subsidiary of Visa Inc., in Austin, TX, might be your next great opportunity! In this role, you'll be at the heart of our operations, providing 24/7 support to critical application pipelines that run on a robust Big Data Technology Stack. Your day-to-day will be filled with challenges like developing audits and alerts to promptly detect issues within real-time data flow, and crafting stunning Superset Graphs for data visualization that meet our users' needs. You won’t just be maintaining our applications; you’ll be enhancing them based on user feedback, while continually identifying opportunities for automation and performance tuning. You’ll analyze code, trace data, and dive into business rules to investigate and resolve data-related issues. Collaboration is key, as you'll work closely with all stakeholders, ensuring that our production environment remains scalable and stable. You’ll also have the opportunity to engage in various automation processes aimed at monitoring data flow, all from our Austin office, which may offer some flexibility for partial telecommuting. If you're ready to dive deep into the technical and operational landscapes, this position is tailor-made for you!

Frequently Asked Questions (FAQs) for Sr. Site Reliability Engineer Role at Visa
What responsibilities does a Sr. Site Reliability Engineer have at Visa Technology & Operations LLC?

A Sr. Site Reliability Engineer at Visa Technology & Operations LLC is tasked with providing continuous support to critical application pipelines within a Big Data Technology Stack. This includes developing audits and alerts, creating data visualizations with Superset Graphs, enhancing existing applications as per user requirements, and focusing on automation and performance improvements.

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What qualifications are needed for a Sr. Site Reliability Engineer position in Austin?

Candidates applying for a Sr. Site Reliability Engineer role at Visa Technology & Operations LLC should possess strong technical skills in Big Data technologies and experience with application support. A background in automation, performance tuning, and data analysis is also essential, along with the ability to collaborate effectively with stakeholders.

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How does the Sr. Site Reliability Engineer role contribute to production stability at Visa Technology & Operations LLC?

The Sr. Site Reliability Engineer is essential for ensuring production stability at Visa Technology & Operations LLC. This role involves analyzing data flows, identifying issues, developing monitoring processes, and collaborating with stakeholders to maintain and improve application scalability and reliability.

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What tools and technologies do Sr. Site Reliability Engineers use at Visa Technology & Operations LLC?

At Visa Technology & Operations LLC, Sr. Site Reliability Engineers utilize various tools for managing Big Data, including monitoring tools for automation, data visualization platforms like Superset, and scripting languages for developing audits and alerts, all aimed at optimizing performance and functionality.

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Is partial telecommuting an option for the Sr. Site Reliability Engineer position at Visa Technology & Operations LLC?

Yes, the Sr. Site Reliability Engineer position at Visa Technology & Operations LLC may allow for partial telecommuting, offering flexibility while still maintaining a strong presence in the Austin office to support critical operations.

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Common Interview Questions for Sr. Site Reliability Engineer
Can you explain your experience with Big Data technologies as a Sr. Site Reliability Engineer?

When answering this question, highlight specific Big Data technologies you have worked with, such as Hadoop or Spark. Discuss projects where you implemented these technologies to solve real-world problems, emphasizing your role in ensuring data reliability and performance.

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How do you approach problem-solving in an application support environment?

Share your methodology for troubleshooting complex issues, such as the steps you take to analyze the data flow and identify root causes. Providing an example of a past experience can illustrate your analytical skills effectively.

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What strategies do you use to improve application performance?

Discuss specific strategies you've employed, such as performance tuning techniques, automation of monitoring processes, or enhancing user experience based on feedback. Sharing quantifiable results from previous roles can strengthen your response.

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How do you prioritize tasks when managing multiple critical application pipelines?

Illustrate your time management skills by discussing how you assess criticality, impact, and urgency to prioritize tasks effectively. Describing a real situation can convey how you handle competing priorities in high-pressure environments.

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Can you describe a time you implemented an automation process?

Prepare an example where you successfully automated a recurring task, detailing the challenges faced, the tools used, and the outcome. Highlight how it improved efficiency and reduced downtime.

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How do you communicate technical issues to non-technical stakeholders?

Emphasize the importance of clear communication, using analogies or simple language to explain complex processes. You can give an example where effective communication led to improved understanding and collaboration.

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What is your experience with data visualization tools, particularly Superset?

Discuss your hands-on experience with data visualization tools like Superset, mentioning specific projects where you created visualizations to meet user needs and how this impacted decision-making processes.

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Can you share an experience where you improved system reliability?

Select a relevant example where your actions directly contributed to improved reliability. Detail the methods used and explain how this had a positive impact on the end-users or business operations.

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What role do audits and alerts play in your workflow as a Sr. Site Reliability Engineer?

Explain how you design and implement audits and alerts to proactively identify problems, thus enabling faster resolutions. Mention any specific metrics or KPIs you track to gauge system performance.

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How do you stay current with industry trends and technologies relevant to site reliability engineering?

Discuss the resources you utilize, such as blogs, online courses, webinars, or professional networks, and how staying informed of trends enables you to apply best practices in your work, particularly in the context of your potential role at Visa Technology & Operations LLC.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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