Sr. Site Reliability Engineer - job 3 of 50
Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone’s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction we are in 200+ countries.
Security is our prior concern. We develop an environment, which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day, we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge.
We seek an experienced IT professional to join us as a Senior Site Reliability Engineer, working in the Product Reliability Engineering function who will:
Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications, products, and services – including debit, prepaid and risk lines of business.
Perform ongoing-Proactive analysis of various authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
Work under direct supervision to ensure on-time delivery of projects, and production support plans for upgrades, enhancements, and deployments.
Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency.
Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1-L2 peers.
Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all Verifi products.
Participate in on-call roster to support business including off-hours.
Self-motivated, and have excellent interpersonal and communication skills.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Join us as a Senior Site Reliability Engineer in Ashburn, where you'll be part of a dynamic team at the forefront of ensuring that our systems and applications are not only highly available but also performing exceptionally well. In a world where transactions occur in the blink of an eye, you’ll play a crucial role in maintaining the reliability of our services which are vital to millions across over 200 countries. Your expertise will directly impact the security and dependability of a service processing transactions worth trillions, all while fending off millions of cyberattacks. Each day, you will tackle a variety of challenges, from routine maintenance to incident resolution for our expansive portfolio of applications and products. We value proactive thinkers, so you'll engage in ongoing analyses of APIs and UI applications, helping us detect potential issues before they escalate. Collaboration is key, and you’ll work closely with product development and engineering teams to implement innovative solutions that enhance reliability and efficiency. If you love automation, that’s a plus, as you’ll also assist in streamlining processes to reduce human errors. Join us, where your role as a Senior Site Reliability Engineer goes beyond troubleshooting; it's about leading initiatives that leverage GenAI and machine learning for optimization, designing observability solutions, and being part of an on-call roster to support business needs. It's an exciting, fast-paced environment where your contributions will help shape the future of secure transactions.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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