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Sr. Systems Engineer, Virtualization - job 22 of 30

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The Sr. Systems Engineer is an individual contributor responsible for applying skills and knowledge to perform specified support functions. As part of the team - will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation. Knowledge of production support processes such as incident/change/problem management, call triaging, and escalation procedures.

Essential Job Functions and Responsibilities:

Installation, configuration, maintenance, and troubleshooting of Windows 2012, 2016, 2019, and CORE servers and related SOE software packages
Windows Core administration, command line remote administration, scripting critical for large deployments and consistent configuration
ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager
Microsoft Hyper-V systems administration at the hypervisor level as well as virtual server, high available configuration, mitigating troubleshooting services, rapid return to service in the event of an outage
Scripting, automation, and Self-Service related experience necessary
Security Remediation process (vulnerability assessment and patch management)
Administration of Microsoft System Center Configuration Manager (SCCM) for software updates & patches deployment
Identify automation/innovation opportunities in BAU environment and create tools/scripts to automate and schedule routine administration tasks
Need some basic understanding of SDS, SAN, and NAS storage environment
Basic support of hard component platforms, (HPE C7000 & DELL CMC chassis enclosures)
Manage and support at least 2 of the following third-party monitoring and automation tools: Netcool, Splunk, BMC Patrol, Opnet, BMC Blade logic, BMC BAO. Ansible
BAU operational support of Wintel infrastructure with sound knowledge of ITIL v4 processes such as Incident, Change, Problem, and Release Management
Work with other Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers
This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills
Candidates will possess interpersonal skills and have experience working in Medium to Large enterprise operational environments
Assist in change management processes
Improve the efficiency and help standardize current processes
Respond to and resolve incident and problem tickets
Document and thoroughly understand the application architecture, system configuration across platforms and interface with various systems and use this knowledge effectively to resolve issues
Work closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issues
Participate in Service Improvement Meetings after an application outage
Respond to general inquiries
Document the incident in the tracking tool
Vendor contact for routine, documented incidents as well as operational problems
Provide assistance as required in analyzing the trends and suggesting long-term and short-term improvements.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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What You Should Know About Sr. Systems Engineer, Virtualization, Visa

Are you an experienced Senior Systems Engineer with a passion for virtualization? Join our dynamic team in Ashburn, where you will play a crucial role in supporting and maintaining critical applications. As a Senior Systems Engineer at our company, you will not only ensure the stability of our applications but also engage in proactive maintenance and automation initiatives. Your expertise in Windows server configurations—spanning 2012 to 2019—and your knowledge of ESXi and vSphere administration will be vital as you troubleshoot and support our virtual environments. We are looking for someone with solid scripting skills to help automate routine tasks, as well as a background in Microsoft Hyper-V systems administration. You’ll also have the opportunity to work with cutting-edge third-party monitoring tools like Netcool and Splunk, contributing to our goal of efficient operational excellence. This hybrid role offers great flexibility, combining remote work with in-office days to foster collaboration and communication. If you thrive in a fast-paced environment and love solving complex problems, we want to hear from you! Join us in making a real impact on our services and support for our customers.

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization Role at Visa

What are the main responsibilities of a Sr. Systems Engineer at our company?

As a Sr. Systems Engineer at our company, you will be responsible for supporting critical applications, performing proactive maintenance, engaging in automation activities, and conducting root cause analysis. Your duties also include troubleshooting and maintaining a range of Windows servers, administering ESXi and vSphere systems, and utilizing third-party monitoring tools to enhance operational efficiencies.