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Office Manager (Aviation)

We are seeking an experienced and dedicated Aviation Office Manager to join our dynamic team in the construction industry. You will oversee the daily office functions, manage staff, and support various departments within the organisation. You will be a designated authorised signatory sponsored to ensure all airside passes are complete in compliance with airport requirements. 

 

 Responsibilities: Authorised Signatory 

 

  • Manage and maintain all employee and vehicle passes for Manchester, Gatwick and Heathrow airport 
  • Responsible for ensuring that staff sponsored by their organisation have undergone all the appropriate background checks in accordance with the requirements of the airport 
  • Create and issue temporary passes when required 
  • Creation of full airside passes (including referencing, requesting DBS checks, HMRC history and security interviews) 
  • Support Project management in ensuring contracts and GHABS are valid and uploaded to the aviation portal.  
  • Manage Ground Operators licences for all airports, including risk assessments, policies and Fleet Management 
  • Ensure all insurances are valid 
  • Book and manage airport inductions, airside driving and relevant training 
  • Knowledge and understanding in Airport portals (ID Gateway and AIRDAT)  

 

Responsibilities: Office Management 

 

Fleet: 

  • To maintain FORS registration with respect of the company’s vehicle fleet 
  • To support the Fleet Manager in ensuring company vehicles are maintained in line with safety and legal requirements, including MOT, Insurance, Tax, Service, tyres, break down etc 
  • To negotiate best rates for vehicle fleet and maintain relationships with relevant account managers 
  • To liaise with insurance companies with regards to any vehicle-related accidents and ensure insurance claim forms are completed and submitted as required. 
  • To arrange short-term hire of vehicles and work with project managers to ensure business needs are met. 
  • Logistical planning alongside project management 

 

Assets: 

  • Manage calibration register for survey equipment and give early notification of when calibration is due. 
  • Book in equipment for calibration, repairs and update records 
  • Arrange short-term hire of equipment when needed 
  • Collate all damaged equipment reports for future reference. 
  • Manage all insurance claims for assets as required, including obtaining quotations for replacements. Liaising with police and insurers. 
  • Maintain asset registers in line with the organisational functioning guide. 

 

Onboarding: 

  • Support onboarding activities for new starters in line with the on/off-boarding process 
  • Ensuring relevant training is complete; Manual Handling, FORS and CSCS card applications 
  • Creating and managing users on timesheets/ expense accounts 
  • Manage the timely and appropriate provision of PPE for all applicable personnel and maintaining records of issue. 

 
 
Office Management: 

  • Utilise a range of office software, including email, spreadsheets and databases to assist in performing routine daily administration tasks 
  • Maintain a clean and organised office environment, including common areas and meeting rooms. 
  • Develop and maintain the company filing systems, in consultation with the Senior Management Team (SMT) 
  • Develop and implement new administrative systems, such as record management in consultation with the SMT. 
  • Manage the Communiqué activity, ensuring timely and appropriate communication of key events/notices 
  • Maintain supplies of stationery and office equipment 
  • Welcome visitors into the office, ensuring vehicle registration is logged and guests have signed in 
  • Ensure all electrical equipment is PAT tested on an annual basis, with any defects being addressed in line with severity. 
  • Undertake all reasonable tasks as specified by Operations Management. 
  • Booking transport and accommodation for staff. 
  • General enquiries. Dealing with correspondence, complaints, and queries. 
  • To ensure the office building is safe, secure, and maintained.
  • Strong organisational skills with the ability to multitask and prioritise effectively 
  • Clear and traceable 5 year work history 
  • Experience as an airport signatory required  
  • Proven experience in office management, administration, or a similar role. 
  • Confident interpersonal skills & ability to interact successfully with employees at all levels. 

 

 

Key Competencies 

 

  • Integrity 
  • Dependability 
  • Flexible 
  • Positive Attitude 
  • Able to clearly convey site information to the office 
  • Planning and organisation 
  • Able to learn new software and processes 
  • Ability to work effectively in a team environment and independently on own initiative 
  • Competitive salaries (DOE)
  • Hybrid working
  • Staff benefits package including discounts at retailers and gym memberships
  • Pension Scheme
  • Health Insurance (Vitality)
  • Life Insurance
  • IT & Phone Package
  • Social events throughout the year eg Annual General Meeting, Summer Event, and Christmas Event
  • Continuous on-the-job training and development

With locations in the Midlands and South-East, we are constantly evolving and expanding our workforce. Together, we envision a future where UK Infrastructure clients flourish through collaboration, innovative solutions, and informed data-driven decision-making. Our dedication lies in delivering comprehensive solutions that not only satisfy stakeholder requirements but also reduce project risks and ensure the safety of all involved.

Vision Survey is an equal opportunities employer with the aim of providing a diverse and inclusive environment. We encourage suitably qualified applications regardless of race, disability, age, sex, marital status, veteran status, pregnancy and maternity, sexual orientation, gender reassignment, and religion or belief. We are a culture that celebrates success on merit.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Office Manager (Aviation), Vision Survey

Join our fantastic team at Vision Survey as an Aviation Office Manager! In this exciting role, you'll be the driving force behind our daily office operations and support multiple departments within the organization. As the Aviation Office Manager, you will take charge of managing employee airside passes and ensure compliance with airport regulations across locations like Manchester, Gatwick, and Heathrow. You'll also be responsible for overseeing our fleet management, keeping everything from vehicle maintenance to logistics running smoothly. With tasks ranging from arranging safety training for new hires to managing calibration for survey equipment, you'll play a crucial part in our success. You'll not only ensure all records are properly maintained but also negotiate with vendors to secure the best deals for our fleet and assets. This role requires strong organizational skills, a proven background in office management, and a confident approach to interpersonal communication at all levels. We pride ourselves on fostering a collaborative and innovative work environment, where you can thrive both independently and as part of a team. If you're ready to lead with integrity and bring a positive attitude to our expanding workforce, we want to hear from you!

Frequently Asked Questions (FAQs) for Office Manager (Aviation) Role at Vision Survey
What are the main responsibilities of an Aviation Office Manager at Vision Survey?

As an Aviation Office Manager at Vision Survey, your main responsibilities will include overseeing daily office functions, managing airside passes for airport access, handling fleet management, and supporting onboarding processes for new employees. You'll also be tasked with ensuring compliance with airport regulations, maintaining accurate records of employee training, and liaising with insurance companies regarding vehicle-related incidents.

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What qualifications are required for the Aviation Office Manager position at Vision Survey?

Candidates interested in the Aviation Office Manager role at Vision Survey should have proven experience in office management or administration. A background in aviation compliance and as an airport signatory is necessary. Strong organizational skills, the ability to multitask, and excellent interpersonal communication capabilities are also crucial for success in this role.

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How does Vision Survey support the professional development of an Aviation Office Manager?

At Vision Survey, we believe in continuous on-the-job training and development. As an Aviation Office Manager, you’ll have opportunities for professional growth through various training programs, workshops, and social events. Our supportive environment encourages your proactive learning, helping you to stay ahead in your career.

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What is the work culture like for an Aviation Office Manager at Vision Survey?

The work culture at Vision Survey is dynamic, collaborative, and inclusive. We celebrate success based on merit and strive to provide a diverse workplace. As an Aviation Office Manager, you will be a key figure in fostering this environment by engaging with team members across departments and contributing to a positive atmosphere.

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Are there any employee benefits for the Aviation Office Manager position at Vision Survey?

Yes, Vision Survey offers competitive salaries and a comprehensive benefits package for the Aviation Office Manager position. This includes hybrid working options, discounts at various retailers, gym memberships, health insurance, a pension scheme, and opportunities to engage in exciting social events. We value our employees and strive to provide an enriching work experience.

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Common Interview Questions for Office Manager (Aviation)
What strategies do you use for managing office operations effectively?

When answering this question, consider emphasizing your organizational skills and ability to prioritize tasks. Discuss specific software or systems you've used to streamline operations and cite examples of how you've improved workflow in previous roles.

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Can you explain your experience with managing airside passes at airports?

Be prepared to outline your specific experiences managing airside passes, including understanding the compliance required by airport authorities. Mention any systems you’ve used for tracking and issuing passes, and highlight your attention to detail to ensure adherence to regulations.

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How do you prioritize tasks when managing multiple projects?

Share your methods for prioritization, such as using task management tools or setting deadlines. Provide an example of a time when you had to manage conflicting priorities and how you effectively balanced them to achieve successful outcomes.

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Describe a time you had to negotiate with a vendor or supplier.

Detail your negotiation skills by discussing a specific incident where you roped in cost savings or improved service levels while negotiating terms with a vendor. Highlight your approach and the outcome, showcasing your ability to build professional relationships.

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What do you consider essential qualities for an effective Office Manager?

Mention key qualities such as integrity, flexibility, strong communication skills, and the ability to maintain a positive workplace atmosphere. Relate these qualities back to the role of Office Manager to show how they contribute to success in managing a busy office environment.

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How do you ensure compliance with safety regulations in the office?

Discuss your process for staying updated on relevant safety regulations and how you've implemented policies to ensure compliance. Mention any training programs you've facilitated and your methods for maintaining safety awareness among staff.

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Tell us about a time when you resolved a conflict in the workplace.

Provide a specific example that demonstrates your conflict resolution skills. Describe the situation, your approach, and the result so that the interviewer understands your ability to maintain harmony in a team setting.

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How do you keep stakeholders informed about project progress?

Highlight your communication strategies. Discuss the tools you use for tracking project milestones and how you report back to stakeholders. Mention your focus on transparency and collaborative practices.

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What techniques do you use for effective team management?

Share your approaches for building a cohesive team such as regular check-ins, setting collective goals, and providing constructive feedback. Explain how these practices have led to improved team performance in past roles.

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Can you describe your experience with office software and tools?

Talk about the specific office software you've utilized in your previous roles. Highlight any advanced skills you possess and give examples of how you've leveraged these tools to improve your office's efficiency.

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Full-time, hybrid
DATE POSTED
February 26, 2025

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