At Vitalize, we enable health systems to automate and optimize staffing operations, freeing up thousands of hours and reducing labor costs by millions. Currently, schedules still live on paper, spreadsheets, and whiteboards, and hospitals are building new departments of 20+ FTEs to manage this tangled mess.
In less than 6 months, Vitalize has reached 7-figures in ARR and is backed by top investors, including Y Combinator and top health systems.
To become the unified clinical operating system for health systems. After rebuilding hospital staffing and scheduling automation-first (our wedge), we want to consolidate fragmented HR, timekeeping/attendance, and clinical operations processes that are trapped in Excel or Legacy HR systems.
You'll own the implementation of Vitalize's software across healthcare systems, from kick-off to post go-live stabilization. Some days, you are a product manager responsible for surfacing unique product requirements from customers or looking at product analytics to drive ROI. Other days, you are project manager coordinating and executing on a project plan with various stakeholders including CNOs, nurse directors/managers, end-users, client PMs, and IT teams. Every day, you're listening to our users and collaborating with engineering teams to ensure the product is continuously improving.
The ideal person for this role is someone whoâs willing to get their hands dirty with the companyâs biggest problems and bottlenecks, and approaches every company problem, even those that seem impossible, with a get-it-done attitude. You're effectively getting your hands on everything that falls in between sales and engineering, and building Vitalize's implementation playbook along the way.
Own the creation, coordination, and execution of implementation plans with customers
Configure Vitalize's platform based on user needs.
Train and guide healthcare leadership and staff to execute on change management.
Serve as a bridge between users and our engineering team to surface and prioritize product feedback, and help with testing of new features.
Nurture deep relationships with nursing leadership at customer-sites. Your rapport and responsiveness will make Vitalize Care a trusted partner in healthcare.
Rapid Growth: We have signed on 20+ hospitals in less than 12 months of ideation, and have no signs of slowing down.
Small but Rockstar Team: We are a small team of published healthcare researchers, college and grad school dropouts, former McKinsey consultants, former US math champions, and previous VC-backed founders.
Mission-Driven Company: Every employee has the opportunity to visit a customer site in-person, and we often build alongside them, elbow-to-elbow. This means when we mess up, we take ownership over the ripple effect. And when we succeed, the wins are addicting.
Professional Growth: As an early employee, you will have the opportunity to eventually build and lead a team that helps us keep up with growth and maximize success. Youâll also have a huge role in day-to-day decisions that guide the overall trajectory and growth of the company.
Experience:
Proven experience in healthcare technology implementation, project management, consulting, or operations, ideally at an early stage company.
Skills:
Excellent communication and interpersonal skills to build strong relationships with healthcare professionals.
Ability to understand and explain software solutions to non-technical stakeholders.
Strong problem-solving and critical thinking skills.
Willingness to travel to healthcare facilities as needed.
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At Vitalize, weâre passionate about redefining healthcare operations, and weâre looking for a driven Early Implementation/Ops specialist based in San Francisco to join our team. Your main mission will be to own the entire implementation process of our innovative software across various healthcare systems. This involves everything from project kick-off to post-launch stabilization, ensuring that our solution meets the unique needs of our clients. Youâll wear many hatsâsometimes acting as a product manager, gathering insights from users and analyzing product performance, while at other times stepping into the role of a project manager, collaborating with nursing leadership, IT teams, and client PMs. Itâs truly a diverse, hands-on role where youâll need to dig deep into the challenges that hospitals face and help build solutions from the ground up. We're a mission-driven company, meaning every team member has the chance to get involved directly with clients, enhancing our partnerships and reliability within the healthcare sector. With a remarkable trajectory of growthâhaving onboarded over 20 hospitals in just a yearâthis is an exciting time to be part of Vitalize. If youâre equipped with experience in healthcare technology implementation and have a knack for fostering relationships, you could lead the charge to transform staffing and scheduling practices nationwide. Join us in our quest to make healthcare operations seamless and efficient!
At Vitalize, you'll lead critical integrations that optimize staffing operations in healthcare, while collaborating with various stakeholders to drive efficiency.
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