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Low Voltage Service Technician - job 1 of 2

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!  

 

Wachter is accepting applications for Low Voltage Service Technicians for service work at various locations across the United States. 

 

We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.   


Benefits Package: Company Paid!
  • Medical, Dental, Prescription & Vision Benefits 
  • Life, AD&D, and LTD insurance 
  • Paid Vacation and Holidays  
  • MD Live & TriaHealth 
  • Company-Matched 401(k) and IRA Retirement Savings   
  • Per-Diem paid when overnight travel is required 
  • Drive time and mileage paid for use of a personal vehicle when travel is required 
  • Company vehicles could be provided after an initial 2-4 weeks of employment 


Requirements:
  • Data Cable Technician with CAT5e, fiber optic, network experience and CCTV/Intrusion experience required.
  • Industry-specific certifications (BICSI, Systimax, Panduit, Beldon, Corning) are a huge plus. 
  • Duration and schedule of hours will vary daily.  Example: Some days will be 0-4 hour shifts, while other days shifts could be 10-14 hours. Shifts can occur in early mornings, nights, and weekends depending on the customer’s requirements and scope of work. 
  • Flexible and willing to work on-call, early morning, day, night, and weekend shifts depending on the requirements of the job. 
  • Available for extensive travel, road warrior. 
  • Regional travel within a 2 to 4 hours radius is required daily. Travel beyond 4 hours will be required occasionally and may require hotel stays. 
  • Extended travel away from home may be necessary, typically not exceeding 1-2 weeks in duration. 
  • Experience in low voltage cabling, smart hands network replacement, telephony and point-of-sale equipment is a plus. 
  • Excellent customer relationship and communication skills; verbal and written. 
  • Knowledgeable in identifying independent colors and learning color codes. 
  • Ability to work in cramped spaces. 
  • Ability to operate a BOOM or scissor lift, and ability to work at heights. 
  • Has basic telecommunication tools, PPE, and reliable transportation. 
  • Must have knowledge of cabling infrastructure.  
  • Experience in conduit installation is a plus.  
  • Valid driver's license with a clean driving record; no DUI or DWI in the last three years.


Responsibilities:
  • Installation, troubleshooting, and maintenance of various cabling infrastructure.  
  • Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit work. 
  • Ensuring all cables are neatly tied and bundled according to safety regulations.  
  • Installing of cable support structures such as j-hooks, cable racks, and innerduct. 
  • Conduct tests to ensure all newly installed cable systems and component devices are operational.  
  • Troubleshoot issues with the cable network. 


$25 - $30 an hour
Based on experience.

About:


Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.


We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.


Follow us on Facebook, Instagram, Twitter, and LinkedIn.


We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Average salary estimate

$57200 / YEARLY (est.)
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$52000K
$62400K

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What You Should Know About Low Voltage Service Technician, Wachter, Inc.

Join the Wachter family as a Low Voltage Service Technician in Baltimore, MD, and take your career to new heights! At Wachter, we believe that our greatest asset is our people, and we are on the lookout for self-motivated professionals eager to engage in service and special installation projects across the country. This is your chance to be part of a dynamic team where you can bring your expertise in low voltage cabling, CAT5e, fiber optics, and CCTV/Intrusion systems into play. We value independent thinkers who excel at problem-solving and can navigate a variety of jobs, from troubleshooting cabling infrastructure to installing and maintaining commercial systems. The role requires flexibility as shifts may vary from a few hours up to 14 hours, and some travel will be involved—typically within a 2 to 4-hour radius. With a robust benefits package that includes medical, dental, and paid vacations, we take care of our team just as they take care of our clients. A well-rounded candidate will have industry-specific certifications and a knack for fostering customer relationships, along with strong communication skills. If you’re ready for a fulfilling career with opportunities for growth, look no further than Wachter!

Frequently Asked Questions (FAQs) for Low Voltage Service Technician Role at Wachter, Inc.
What are the responsibilities of a Low Voltage Service Technician at Wachter?

As a Low Voltage Service Technician at Wachter, your primary responsibilities will include installing, troubleshooting, and maintaining various cabling infrastructures, running low voltage cabling in commercial buildings, conducting tests to ensure newly installed systems work correctly, and troubleshooting network issues. The role requires physical activities such as drilling and working in cramped spaces, ensuring all cable installations adhere to safety regulations.

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What qualifications are needed to apply for the Low Voltage Service Technician position at Wachter?

To be considered for the Low Voltage Service Technician role at Wachter, candidates should have experience with low voltage cabling, including CAT5e and fiber optics, and must possess relevant industry certifications such as BICSI, Systimax, or Panduit. Additionally, strong communication skills, a valid driver's license with a clean driving record, and flexibility to work various hours and extensive travel are necessary to succeed in this position.

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What are the working hours and travel requirements for the Low Voltage Service Technician at Wachter?

Working hours for the Low Voltage Service Technician role at Wachter can vary significantly, with shifts ranging from 0-14 hours depending on customer needs. Travel is an integral part of the job, with regional travel typically within a 2 to 4-hour radius, as well as occasional overnight trips. While most travel will be limited to these areas, candidates must be prepared for extended travel away from home, usually not exceeding 1-2 weeks.

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What benefits does Wachter offer to Low Voltage Service Technicians?

Wachter offers an exceptional benefits package for Low Voltage Service Technicians, including company-paid medical, dental, and vision benefits, life insurance, paid vacations, and a company-matched 401(k) plan. Additionally, technicians will receive per diem for required overnight travel and may have access to company vehicles after an initial training period.

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How can I prepare for an interview for the Low Voltage Service Technician position at Wachter?

To prepare for an interview for the Low Voltage Service Technician position at Wachter, familiarize yourself with the company's services and values. Brush up on your technical knowledge related to low voltage systems, and be ready to discuss your experience with installation and troubleshooting. It's also helpful to prepare examples demonstrating your problem-solving skills and your ability to work independently.

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Common Interview Questions for Low Voltage Service Technician
Can you describe your experience with low voltage cabling systems?

When asked about your experience with low voltage cabling systems, be specific about the types of cabling you've worked with, such as CAT5e and fiber optics. Discuss any relevant projects you've led or been a part of, emphasizing your hands-on experience and knowledge of industry standards.

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How do you handle troubleshooting issues with cabling infrastructure?

To effectively answer this question, outline your systematic approach to troubleshooting. Explain that you start by assessing the situation, using diagnostic tools, and identifying potential problems before methodically resolving each issue. Providing an example of a past troubleshooting experience can illustrate your problem-solving skills.

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What safety protocols do you follow while working on installations?

In your response, emphasize the importance of safety protocols such as wearing PPE, ensuring proper equipment calibration, and following all safety guidelines during installations. Mention any safety training you have received, which demonstrates your commitment to maintaining a safe working environment.

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What steps do you take to ensure high-quality workmanship during installations?

To answer this question, discuss how you pay attention to detail in your work, follow established guidelines, and conduct thorough inspections before completing each installation. Highlight the significance of neat cable management and adherence to safety regulations to maintain high standards of quality.

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How do you prioritize your workload when juggling multiple projects?

Explain your process for prioritizing tasks based on deadlines, customer needs, and project scopes. Talk about your experience with time management and how you effectively balance multiple projects by creating a structured schedule and using tools for tracking your progress.

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Can you explain what a BICSI certification entails?

In your response, discuss that a BICSI certification is a recognized validation of knowledge in the field of information and communications technology, specifically low voltage systems. Highlight that having such credentials showcases your commitment to professionalism and continuous learning in this industry.

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Have you ever worked with CCTV systems, and what is your understanding of their installation and maintenance?

If you have experience with CCTV systems, detail your understanding of camera placement, wiring, and connectivity. Talk about any installation projects you've worked on, troubleshooting techniques, and how you stay updated on the latest technologies in the surveillance industry.

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What tools do you consider essential for a Low Voltage Service Technician?

Mention essential tools like cable testers, crimping tools, scissors, drills, and PPE. Discuss how each tool is utilized for specific tasks, and illustrate your familiarity with the equipment to reassure the interviewer of your preparedness for the role.

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Describe a time when you had to solve a challenging problem in the field.

Share a specific scenario where you encountered a complex issue during an installation or service call. Discuss the steps you took to identify and resolve the problem efficiently, emphasizing your analytical skills and dedication to customer satisfaction.

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Why do you want to work for Wachter as a Low Voltage Service Technician?

Your response should reflect your alignment with Wachter's values, such as their commitment to employee relations and the collaborative environment. Talk about your passion for low voltage technology and how you see your skills contributing to the company's success.

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Wachter was founded in 1930. This company provides electrical, data, communications, automation, IoT and other building systems. Their headquarters are located in Lenexa, Kansas.

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DATE POSTED
April 22, 2025

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