Account Director

To be a strong candidate for the Account Director role at Jellyfish, you should be fluent in German and English, possess over 3 years of experience in a senior client-facing role, and have a solid understanding of Paid Media. Familiarity with the media cycle and experience managing complex account structures are essential.

As an Account Director at Jellyfish, you will lead key client accounts and serve as a trusted advisor. Expect to manage budgets, oversee invoicing, coordinate workflows across international teams, and deliver strategic insights to enhance client relationships.

Jellyfish offers a flexible work environment for the Account Director role, allowing you to work remotely for up to 60% of your days and customize your work hours between 8 AM and 6:30 PM. We are all about balancing work and personal needs!

At Jellyfish, we believe in nurturing talent. As an Account Director, you'll gain access to unlimited online courses through LinkedIn Learning and enjoy one paid day each month dedicated to your self-development.

Jellyfish’s culture is built on collaboration and inclusivity. As an Account Director, you’ll be part of a diverse team of tech enthusiasts, creatives, and data experts, all working towards mutual success and embracing unique perspectives.

To ensure that your application is legitimate, always apply directly through Jellyfish’s official channels. Be cautious of fake recruiters impersonating Jellyfish and report any suspicious activity to our official email.

In the Account Director role at Jellyfish, you'll monitor various client health indicators like Net Profit Contribution (NPC) and Net Promoter Score (NPS), implementing measures to enhance these metrics actively.

When managing client relationships, I focus on building trust and understanding the client’s needs thoroughly. Regular check-ins and personalized communication are key strategies I use to ensure that clients feel valued and heard.

I approach budget management by prioritizing transparency and collaboration with my clients. I ensure that all changes are documented and communicated, and I consistently provide insights that align budget performance with client goals.

For driving account growth, I create documented Account Growth Plans tailored to each client. This involves identifying new opportunities, leveraging data insights, and collaborating with internal teams to develop innovative solutions that add value.

I believe metrics such as Net Profit Contribution (NPC) and Net Promoter Score (NPS) are crucial for monitoring client health. Regular evaluations help me take proactive actions to enhance client satisfaction and retention.

Certainly! In a recent campaign, I developed a targeted strategy that increased engagement and ROI for the client. By analyzing performance data and adjusting approaches based on feedback, we exceeded the client’s initial goals significantly.

When faced with conflicts, I promote open dialogue among team members to address the issues directly. I believe in collaborating to evaluate the situation, providing support, and iterating on solutions together to foster a positive atmosphere.

I have extensive experience in Paid Media, understanding its significance in connecting clients with their target audience. It's essential for driving measurable results and achieving marketing objectives, and I continuously stay up-to-date with industry trends.

I adapt my communication style based on the client’s preferences and needs. Some clients appreciate detailed data-heavy reports, while others prefer succinct summaries. Understanding these nuances helps me build stronger relationships.

Feedback is invaluable to my role as an Account Director. I actively seek feedback from clients and team members to assess performance, improve strategies, and enhance my skills continuously, aiming for excellence in every engagement.

I admire Jellyfish’s commitment to diversity and collaboration. I am excited about the opportunity to work in a supportive environment that promotes innovation and contributes positively to clients' digital journeys. It's a role that aligns with my professional values.