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Fulfillment Center Supervisor

Position Summary...What you'll do...Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.Leadership ExpectationsRespect for the Individual: Builds high-performing, diverse teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform.Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others' contributions and accomplishments.Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around usAct with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.Service to the Customer/Member: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans.Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes.Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, company discounts, military service pay, adoption expense reimbursement, and more - including education assistance. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com /Health.The annual salary range for this position is $ 55 ,000 to $100,000Additional compensation includes annual or quarterly performance incentives.Additional compensation for certain positions may also include:• Regional Pay Zone (RPZ) (based on location)• Sales Volume Category (SVC) (based on facility sales volume)• Complex Structure (based on external factors that create challenges)• Academy Premium Pay (for certain roles in stores with Academies )At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $55,000.00-$100,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- Regional Pay Zone (RPZ) (based on location)- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Logistics Management experience OR 2 years Walmart Logistics experience OR 2 years supervisory experience.Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Microsoft Office, Supervising Associates, Walmart Logistics ManagerBachelors: Business, Bachelors: LogisticsPrimary Location...7500 E Crossroads Blvd, Loveland, CO 80538-8958, United States of America
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What You Should Know About Fulfillment Center Supervisor, Walmart

Join Walmart as a Fulfillment Center Supervisor in Windsor, CO, where your leadership talent can truly shine! In this role, you'll be the heartbeat of the team, ensuring smooth operations while communicating effectively with customers, suppliers, and associates. Your day-to-day responsibilities will involve implementing business plans, managing staff schedules, and assigning tasks, all aimed at achieving our facility goals around production, quality, and safety. It's essential to monitor productivity and maintain high-quality standards, so you'll be diving into business reports regularly and ensuring your associates are fully trained on company policies. Being proactive in identifying concerns and resolving issues will make you a key player in maintaining a productive and positive work environment where everyone feels valued. Here, at Walmart, we believe in the power of high-performing, diverse teams. As a Fulfillment Center Supervisor, you will inspire and develop your team by providing feedback and opportunities for growth. You’ll also promote our values of integrity and service to our customers, ensuring that you lead with respect and fairness. Offering competitive pay and great benefits, including medical coverage, retirement plans, and education assistance through our Live Better U program, Walmart is committed to supporting your career and well-being. If you’re ready to take the next step in your logistics career with a company that values excellence and continuous improvement, we encourage you to apply!

Frequently Asked Questions (FAQs) for Fulfillment Center Supervisor Role at Walmart
What are the main responsibilities of a Fulfillment Center Supervisor at Walmart?

As a Fulfillment Center Supervisor at Walmart, your primary responsibilities will include overseeing daily operations within the fulfillment center, managing staffing and scheduling, and ensuring all associates are trained on compliance with company policies and safety standards. You'll also be expected to prepare and analyze business reports, monitor productivity, and create an environment that fosters growth and development for all team members.

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What qualifications do I need to become a Fulfillment Center Supervisor at Walmart?

To qualify for the Fulfillment Center Supervisor position at Walmart, you should possess an Associate's Degree in Business, Logistics, or a related field, along with one year of supervisory experience. Alternatively, a Bachelor’s Degree or two years of experience in Walmart logistics or management can be considered. Strong communication skills and the ability to lead a diverse team are also essential.

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How does Walmart support the development of Fulfillment Center Supervisors?

Walmart is committed to the professional development of its associates, including Fulfillment Center Supervisors. This includes providing training programs, opportunities for further education through the Live Better U initiative, and ongoing support for skill development. You'll be encouraged to continue learning and growing within the company and have access to resources that will help you succeed.

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What type of compensation and benefits can I expect as a Fulfillment Center Supervisor at Walmart?

As a Fulfillment Center Supervisor at Walmart, you can expect a competitive salary ranging from $55,000 to $100,000 per year, depending on experience and performance. In addition to the base pay, you'll have access to performance-based bonus incentives, medical and dental insurance, 401(k) plans, paid time off, and various other employee benefits designed to enrich your overall work experience.

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What is the work environment like for a Fulfillment Center Supervisor at Walmart?

The work environment for a Fulfillment Center Supervisor at Walmart is dynamic and fast-paced. Your role will require effective communication with diverse teams, a commitment to safety and quality standards, and a focus on achieving production goals. Walmart promotes a culture of respect, integrity, and service, which means you'll be encouraged to lead with positivity and motivate your team to excel together.

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Common Interview Questions for Fulfillment Center Supervisor
How do you prioritize tasks as a Fulfillment Center Supervisor?

When prioritizing tasks as a Fulfillment Center Supervisor, it's essential to focus on the most impactful activities first, such as ensuring that all associates are meeting performance standards and that safety protocols are followed. Utilizing productivity metrics to identify areas needing attention helps determine what tasks require immediate action.

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Can you give an example of a time when you resolved a conflict within your team?

A strong answer would be to describe a specific situation where you facilitated open communication between conflicting members, listened to their concerns, and worked together to create a cohesive solution that respected everyone's viewpoint. Highlight the positive outcome and any ongoing teamwork that followed.

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What strategies do you implement to maintain high morale among team members?

Maintaining high morale involves recognizing individual contributions, providing opportunities for career development, and fostering a positive work environment. Regular team-building activities and open channels for feedback also play a crucial role in keeping the team's spirits high.

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How do you approach training new associates in the fulfillment center?

For training new associates, I emphasize a hands-on approach that includes shadowing experienced associates, thorough orientation sessions, and ongoing support as they transition into their roles. Building a training program that empowers them is important to boost their confidence and productivity.

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What steps do you take to meet operational goals in the fulfillment center?

To meet operational goals, I regularly review performance metrics, collaborate with team members to identify bottlenecks, and implement process improvements. Maintaining open communication and ensuring that everyone is aligned with our objectives is key to our success.

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How do you ensure compliance with safety regulations in the fulfillment center?

Ensuring compliance with safety regulations begins with comprehensive training for all associates on safety protocols. I conduct regular audits and encourage associates to report any unsafe conditions, fostering a culture where safety is a shared responsibility.

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Describe a time when you had to implement a significant change in your workplace?

When faced with implementing significant changes, I would describe how I communicated the reasons for the change, involved team members in the transition, and offered support throughout the process. Highlighting positive outcomes and lessons learned can demonstrate your adaptability.

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What techniques do you use for evaluating the performance of your associates?

I utilize a combination of performance metrics, regular feedback sessions, and peer evaluations to assess associate performance. This holistic approach ensures that everyone receives constructive feedback and opportunities to improve.

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How do you balance short-term needs with long-term goals in a fulfillment center?

Balancing short-term needs with long-term goals involves strategic planning and prioritizing immediate operational needs without compromising future objectives. I advocate for regular team checkpoints to reassess and realign our strategies as necessary.

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What motivates you to lead a team in a fulfillment environment?

I am motivated by the opportunity to build a strong, cohesive team that can not only meet but exceed operational goals. Creating an engaging environment where every associate feels valued and empowered drives my commitment to lead effectively.

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"To save people money so they can live better.”

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Full-time, on-site
DATE POSTED
December 18, 2024

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