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Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit - job 1 of 3

Position Summary...What you'll do...The Intellectual Property and Anti-Counterfeit team under Ecommerce Item Compliance is responsible for defining, enforcing, and promoting policies, programs, and products to ensure safe transactions and maintain trust across our marketplace business mitigating risks around Intellectual Property.The position will report into the Senior Manager, Intellectual Property & Anti-Counterfeit and will partner with the Legal, Marketplaces, Customer Support, Omni Merchandising Corporate Affairs, Technology, other Ecommerce Item Compliance and Product teams.The ideal candidate will be highly customer focused. The position requires a hands-on, entrepreneurial style, to become personally involved to whatever degree necessary to manage functional responsibility and key relationships. We are looking for a cross-functional team player who drives hard, operates with a sense of urgency, can handle controversy, and makes decisions firmly and objectively.This position must also cultivate an environment where the candidate respects and adheres to company standards of integrity and ethics while developing and leveraging internal and external partnerships and networks to maximize the achievement of business goals.What you'll do...• Collaborate closely with cross-functional teams including legal, compliance, and product management to address complex IP issues and develop effective solutions and ensure accuracy of documentation.• Oversee all aspects of tooling solutions, managing the tooling roadmap and working closely with our Product and Engineering teams to implement fixes.• Analyze existing practices related to IP management and propose improvements to enhance efficiency and compliance.• Conduct regular reviews and updates of processes to reflect changes in regulations, company policies, and industry best practices.• Develop and implement strategies to enhance the effectiveness of IP protection measures, including proactive monitoring and continuous improvement of detection methodologies.• Serve as a subject matter expert on the IP Compliance program, offering insights and recommendations to senior management and stakeholders.• Prepare detailed reports and documentation on investigation findings, trends, and outcomes for senior management and stakeholders.What you'll bring...• Bachelor's degree in [ relevant field , e.g., Law, Business Administration , Intellectual Property ] or equivalent practical experience.• Proven experience (3+ years ) in IP infringement investigations , Trust & Safety, Content Moderation , preferably within an ecommerce marketplace or technology-driven environment .• Excellent analytical and problem-solving skills, with a keen attention to detail .• Strong understanding of intellectual property laws and regulations , with the ability to interpret and apply them in a marketplace setting.• Experience in performing risk analysis and making data- driven decisions to mitigate IP- related risks .• Ability to communicate effectively across various levels of the organization and with external stakeholders.• Proficiency in document management and collaboration tools (e.g., Microsoft Office Suite , SharePoint, OneTrust ).• Excellent analytical skills and attention to detail , with the ability to manage multiple investigations simultaneously under tight deadlines.• Proficiency in using IP detection tools and platforms , with experience in monitoring and auditing these tools for accuracy and efficiency .• Strong analytical skills, including working with large data sets to solve business problems , and providing practical business insights ( Advanced EXCEL, Google Sheets , etc.)• Experience working with JIRA, SalesForce , ServiceNow or other similar project management software.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & PerksBeyond competitive pay, you can receive incentive awards for your performance, including stock and bonuses. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Sunnyvale, California US-11349:The annual salary range for this position is $104,000.00-$202,000.00Bentonville, Arkansas US-10735:The annual salary range for this position is $80,000.00-$155,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in compliance, ethics, legal, project management, or related area OR 4 years' experience in compliance, ethics, legal, project management, or related area.2 years' experience using intermediate functionality of Microsoft Office.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Business, Human Resources, or related field, Project Management Certification, Supervisory experiencePrimary Location...2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
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What You Should Know About Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit, Walmart

Are you ready to take your career to the next level? Join Walmart as a Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit in Pea Ridge, AR! In this pivotal role, you'll work alongside our stellar Intellectual Property and Anti-Counterfeit team within Ecommerce Item Compliance. Your mission is to safeguard our marketplace business against risks related to Intellectual Property, all while promoting safe transactions and building trust among our users. You will collaborate with cross-functional teams including legal and product management to tackle complex IP issues while overseeing tooling solutions and driving improvements in IP practices. We're looking for a passionate, detail-oriented professional with at least three years of experience in IP infringement investigations, preferably in an e-commerce setting. It’s essential for you to have a strong understanding of IP laws and an entrepreneurial spirit to navigate challenges confidently. While implementing strategies for effective IP protection, you'll also prepare insightful reports for senior management, making sure our policies remain not just compliant but cutting-edge. This is not just a job; it’s an opportunity to make a significant impact at one of the world’s leading companies. If you’re a proactive communicator with a knack for problem-solving, we want to hear from you. Join us at Walmart and be part of a team that values innovation and diversity, ensuring a robust and enriching experience for everyone involved!

Frequently Asked Questions (FAQs) for Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit Role at Walmart
What are the primary responsibilities of the Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit at Walmart?

As a Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit at Walmart, you will lead efforts in defining and enforcing IP policies while addressing complex issues through collaboration with legal and product teams. Key responsibilities include managing tooling solutions, analyzing IP management practices, and developing effective protection strategies to safeguard our marketplace.

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What qualifications are needed for the Manager, Specialty Compliance and Ethics position at Walmart?

Walmart requires candidates for the Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit role to possess a Bachelor's degree in a relevant field such as Law or Business Administration, along with a minimum of 3 years' experience in IP investigations, preferably within an e-commerce or tech environment. Strong analytical skills and familiarity with IP laws are essential.

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How does Walmart support its employees in the Manager, Specialty Compliance and Ethics role?

Walmart goes above and beyond to support employees in the Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit role by offering a comprehensive benefits package. This includes competitive pay, performance-based bonuses, health benefits, paid time off, and educational programs designed to enhance professional growth.

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What tools will I be working with as a Manager, Specialty Compliance and Ethics at Walmart?

In the Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit position at Walmart, you'll utilize a range of document management and collaboration tools like Microsoft Office Suite, SharePoint, OneTrust, and IP detection platforms. Familiarity with project management software such as JIRA and Salesforce will also be beneficial.

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What can I expect from the work culture at Walmart in the Manager, Specialty Compliance and Ethics role?

Walmart fosters a dynamic and inclusive work culture where employees are encouraged to bring their whole selves to work. As a Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit, you will collaborate with diverse teams, address real-world challenges, and contribute to a mission that goes beyond profit, aiming to enhance lives globally.

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Common Interview Questions for Manager, Specialty Compliance and Ethics - Intellectual Property/Anti-Counterfeit
What strategies would you implement to enhance IP protection in the e-commerce setting?

I would first conduct a thorough analysis of our current practices to identify gaps and areas for improvement. Then, I would engage cross-functional teams to implement a proactive monitoring system with regular updates to our policies and practices, ensuring that we remain compliant with evolving regulations.

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Can you explain a time you dealt with a challenging IP infringement case?

Certainly! In my previous role, I encountered significant IP infringement that threatened our product integrity. I coordinated with legal teams and investigated the issue thoroughly, leading to a successful cease-and-desist order that not only resolved the situation but also strengthened our IP protection protocols.

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How do you stay updated on Intellectual Property laws and regulations?

I subscribe to industry newsletters, attend webinars, and participate in professional organizations dedicated to Intellectual Property. This continuous education allows me to stay informed of the latest developments and effectively apply changes to company policies.

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What methods do you use for risk analysis in IP management?

I employ both qualitative and quantitative analysis techniques. Utilizing data from past incidents, market trends, and monitoring technology, I assess potential risks and prioritize them based on their impact and likelihood, allowing for informed decision-making.

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How would you handle a conflict with a cross-functional team member regarding IP policies?

I believe in open communication and would first seek to understand the other person's perspective. I would arrange a meeting to discuss the issue, aiming to find common ground and work collaboratively towards a solution that aligns with company goals.

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Describe your experience with IP detection tools and how you monitor compliance.

I have extensive experience with IP detection tools where I regularly audit their functionality for accuracy. I monitor compliance by reviewing the alerts generated, analyzing trends, and refining detection methodologies to improve our response mechanism.

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What role does data play in making decisions related to IP issues?

Data plays a crucial role in decision-making regarding IP. I leverage data analytics to identify patterns in infringement cases, assess the effectiveness of our current strategies, and make data-driven recommendations for improvements that enhance our compliance framework.

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How do you ensure that your team adheres to compliance and ethics standards?

I instill a culture of integrity by leading by example and providing regular training on compliance and ethical standards. I encourage feedback and open discussions, ensuring that my team understands the importance of adhering to these standards in every decision we make.

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What techniques do you use to prepare reports on investigation findings?

I ensure that my reports are comprehensive yet concise. I begin with an overview of the issue, detail my investigative process, and present findings clearly. I use visuals, where applicable, to illustrate trends and make recommendations for the senior management's consideration.

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Why do you believe diversity and inclusion are essential in the context of compliance and ethics?

Diversity and inclusion bring varied perspectives, which are vital in developing effective compliance and ethics strategies. They help in understanding different viewpoints and identify potential issues more comprehensively, leading to stronger policies that resonate with the entire organization.

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December 12, 2024

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