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Principal, UX Designer - Walmart Connect - job 4 of 5

Position Summary...What you'll do...About the Team:Join our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all, regardless of zip code or bank account. We create compelling experiences that improve the daily lives of millions of customers—whether they’re at home, in our stores, or on the go. Our team also builds world-class tools for merchants, suppliers, sellers, and Walmart’s 2.1 million associates, enabling them to provide great value to our customers every day.Walmart Connect  is a tool for advertisers advertisers, helping brands connect with our customers more meaningfully and frequently to accelerate shared growth. As the closed-loop media business of the largest omnichannel retailer in the U.S., W Connect offers unparalleled opportunities for brands to reach their ideal customers—no matter where, how, or when they shop.About the Position:As a Principal UX Designer for Walmart Connect, you'll be instrumental in evolving Walmart's ad platform and online shopping experience. You'll create intuitive and scalable ad experiences that not only enable Walmart suppliers and sellers to effectively reach their target audiences but also help shoppers discover relevant products, enriching their overall shopping journey.You will sweep us off our feet if you have...• A high bar for quality and a passion for excellence in design.• The chops beyond UX: a true design superstar excelling across the board, especially in visual design• Clear product vision and the ability to lead with strong design direction.• Exceptional interaction, visual, and prototyping skills.• A strong point of view, with the ability to articulate design decisions and rationales, craft compelling storytelling, and solicit persuasive arguments.• Expertise in leveraging user research to inform design strategies and product roadmaps.• A track record of effective collaboration with cross-functional teams.• The ability to iterate quickly and explore a variety of design solutions.• A knack for balancing multiple projects and priorities with efficiency.• Exceptional communication and storytelling skills to articulate problems and solutions effectively.• Proactivity in identifying potential challenges and addressing them before escalation.• Comfort navigating ambiguity, embracing constraints, and discovering opportunities.• A growth mindset and curiosity, always seeking to learn and improve.• Strong time management, stakeholder management, and project management skills.• Experience mentoring designers and leading by example.• Interest or experience in advertising, ad tech, eCommerce, or retail.You will make an impact by:• Design best-in-class product experiences with a focus on visual design and information architecture.• Lead and manage diverse initiatives, adapting to shifting priorities and timelines.• Define experience strategy and set design direction to meet user and business needs.• Collaborate with design research to craft insightful, data-driven solutions.• Balance user needs with business goals to deliver impactful results.• Rapidly prototype and experiment in a fast-paced environment.• Champion Design Thinking across the organization.• Communicate with empathy and clarity, aligning stakeholders and teams around a shared vision.• Foster collaboration, elevating your team’s skills and design outcomes.• Partner with the Design System team to create scalable and consistent experiences.Preferred qualifications:• Degree in Product Design, UX, Interaction Design, Graphic Design, HCI, or a related field.• At least 7+ years of experience in UX or product design.• A fantastic portfolio showcasing thoughtful and impactful design solutions.• Exceptional interaction design, visual design and typography skills.• Excellent written and verbal communication skills.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎The annual salary range for this position is $143,000.00-$286,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:‎‎- Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
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What You Should Know About Principal, UX Designer - Walmart Connect, Walmart

Are you ready to take on an exciting challenge as a Principal UX Designer at Walmart Connect in Walnut Creek, CA? Join our award-winning design team and help shape the future of retail. Our mission is all about bringing dignity and access to everyone, regardless of their circumstances. At Walmart Connect, we're focused on creating compelling experiences that enhance the daily lives of millions, whether they’re shopping from home, in-store, or on-the-go. You'll play a key role in evolving our ad platform and online shopping experience, optimizing it for both suppliers and customers. Your creativity will enable intuitive and scalable ad experiences aimed at enriching shoppers' journeys. To impress us, you should have a high bar for design quality, be a design superstar beyond just UX, and possess exceptional prototyping and visual design skills. You’ll lead with a clear product vision, collaborating across teams and utilizing user research to inform your strategies. Balancing priorities and projects is crucial, as is your ability to manage stakeholder relationships effectively. At Walmart, we prioritize your wellbeing and your growth; competitive pay, comprehensive health benefits, and a commitment to education are just a few of the awesome perks we offer. Ready to make an impact and elevate your design career? Come join us and help redefine retail for millions of customers!

Frequently Asked Questions (FAQs) for Principal, UX Designer - Walmart Connect Role at Walmart
What are the primary responsibilities of a Principal UX Designer at Walmart Connect?

As a Principal UX Designer at Walmart Connect, you will be instrumental in designing best-in-class product experiences that focus on visual design and information architecture. Your responsibilities will include crafting intuitive ad experiences, leading diverse design initiatives, collaborating with research teams to derive data-driven solutions, and setting design direction to fulfill both user and business needs.

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What skills are required for the Principal UX Designer position at Walmart Connect?

To succeed as a Principal UX Designer at Walmart Connect, candidates should possess exceptional interaction and visual design skills complemented by a robust portfolio. A clear product vision, the ability to articulate design decisions, and expertise in leveraging user research for strategy are crucial. Additionally, mentoring capabilities and strong time management skills will help ensure project success.

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What qualifications do I need to apply for the Principal UX Designer role at Walmart Connect?

Candidates for the Principal UX Designer role at Walmart Connect should have at least a Bachelor's degree in design or a related field, along with a minimum of 5 years’ experience in UI/UX design. Preferred qualifications include a Master's degree and industry experience in retail or eCommerce, as well as design certifications that enhance your expertise.

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How does Walmart Connect support career growth for Principal UX Designers?

Walmart Connect is dedicated to the career growth of its Principal UX Designers. We offer a comprehensive benefits package that includes tuition coverage through the Live Better U program, which assists in acquiring further education and skills. The collaborative and innovative work environment allows for ongoing mentoring and skill development opportunities.

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What type of work culture can a Principal UX Designer expect at Walmart Connect?

At Walmart Connect, a Principal UX Designer can expect a dynamic and inclusive work culture focused on collaboration, innovation, and empathy. Our team embraces Design Thinking principles, fosters open communication, and encourages proactive approaches to problem-solving—all while working to improve the customer's shopping experience.

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Common Interview Questions for Principal, UX Designer - Walmart Connect
Can you describe your design process for creating a new user experience?

In answering this question, outline your approach from research to prototyping. Discuss how you gather user feedback, iterate on designs, and collaborate with stakeholders to refine the user experience. Providing a specific example from your portfolio will enhance your answer.

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How do you incorporate user research into your design strategy?

Explain the methods you use to gather user insights, such as surveys or user testing. Emphasize how you analyze this data to inform your design decisions and align user needs with business objectives, ultimately leading to a better product outcome.

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Tell me about a project where you had to balance user needs with business goals.

Share a story that highlights your ability to find a balance, focusing on a specific project. Describe the user insights you utilized, how you communicated with stakeholders, and the final outcome that satisfied both parties. This shows your capability to manage cross-functional demands.

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What tools do you typically use for prototyping and visual design?

List the tools you're proficient in, like Figma, Sketch, or Adobe Creative Suite, and explain how each tool enhances your design workflows. Mention any recent trends or emerging tools you are exploring to stay current in the design field.

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How do you handle criticism of your design work?

Discuss your perspective on feedback as a growth opportunity. Provide an example of a time you received constructive criticism, how you addressed it, and how it improved your work. This shows your willingness to adapt and learn.

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Have you ever had to lead a team of designers? If so, how did you approach it?

Describe your leadership style and how you foster collaboration within your team. Discuss methods you used to mentor junior designers and how you ensured consistent design quality across projects, reinforcing your skills in stakeholder management.

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What do you believe is the most important aspect of UX design?

Your answer should reflect your design philosophy. Discuss elements like user empathy, clarity of information, or accessibility standards. Relate this back to your experience at Walmart Connect, showcasing how these aspects align with their mission.

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Can you provide an example of a design that was particularly challenging?

Share a specific example where you faced significant design challenges. Discuss your process in overcoming these challenges, the stakeholders involved, and the end results. This demonstrates your problem-solving capabilities and resilience.

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How do you ensure your designs are accessible to all users?

Emphasize your knowledge of accessibility guidelines and best practices, such as WCAG standards. Provide examples of how you’ve implemented accessible design choices in previous projects and how that aligns with Walmart’s values.

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What trends do you believe will impact the future of UX design in retail?

Discuss your insights on current trends, like personalization, AI in UX, or mobile-first design. Relate these trends back to how they could apply to Walmart Connect, showcasing your industry awareness and forward-thinking approach.

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April 23, 2025

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