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Senior Analyst, Strategic Account Management

Position Summary...What you'll do...Who We Are...We are a customer-focused team that helps sellers and suppliers grow their business on Walmart Marketplace. This account management centric role is responsible for developing and maintaining long-term relationships with sellers. Key responsibilities include managing a portfolio of seller and branded accounts by regular business communications, goal setting, assortment planning and fostering a growth mindset.By applying to this role, you could have a chance to work within the Beauty Marketplace Category team, collaborating with:• Premium Beauty Brands: launching new direct to consumer brands on Marketplace• Resellers: supporting Marketplace sellers that supply a variety of brands and product types to Marketplace• Emerging & Growing Businesses: creating strategies and growing small to medium businesses, as well as helping with day-to-day business concerns• Cross Functional Teams: working with all areas of the business to support and grow our seller cohort including marketing, supply chain, site experience team and moreWhat You'll Do...• Influential Communication: Build a professional network, communicate effectively in challenging situations, and promote ideas that meet business needs. Foster trusting relationships and share information and experiences across the organization.• Strategic Business Acumen: Translate industry and business knowledge into actionable insights. Support business case development, project delivery, and process updates while addressing simple business issues and understanding stakeholder perspectives.• Entrepreneurial Innovation: Optimize revenue by sourcing products efficiently, monitoring sales and customer feedback, and identifying innovative business methods. Understand product assortment, customer preferences, and market pricing.• Adaptability: Show creativity and resilience in the face of change, adapt to shifting priorities, and continually update skills. Assist associates in adjusting to organizational changes.• Seller Lifecycle: Engage with new sellers, monitor and improve their performance, and collaborate on innovative strategies. Understand seller segments, market trends, and business drivers.• Digital Literacy and Analytics: Use data analysis tools to derive insights and create reports. Implement technology changes and assist others with customer analytics.• Negotiation: Apply negotiation techniques, understand key drivers, and desired outcomes. Access and explain organizational negotiation policies effectively.Minimum Qualifications:• 2 years of experience in account or vendor management, omni-channel merchandising, or a related area OR bachelor's degree in business or a related field• 1-2 years of experience in eCommerce• 1-2 years of experience in sales/merchandising• You must have experience in MS office focused on Excel• You must be able to be strategic and be able to prioritize different tasks• You must have good communication skills; able to do presentations to peers and leadership, and internal and external stakeholders• You must be in Hoboken NJ/NYC area, San Bruno, CA or Seattle, WA• Digital literacy and analytics• Business acumenBenefits & Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.About Walmart:Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. #dataventures#LI-hybrid #LI-onsiteAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279/Bellevue, Washington US-11075:The annual salary range for this position is $84,000.00-$156,000.00San Bruno, California US-08848:The annual salary range for this position is $91,000.00-$169,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area.Option 2: 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Experience in sales.Primary Location...221 River St, Hoboken, NJ 07030, United States of America
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What You Should Know About Senior Analyst, Strategic Account Management, Walmart

Join Walmart as a Senior Analyst in Strategic Account Management, and step into an exciting opportunity where you can make a real impact! Located in the vibrant city of Yonkers, NY, this role is all about fostering strong relationships with sellers and suppliers on the Walmart Marketplace. Here, you will manage a dynamic portfolio, working with premium beauty brands and emerging businesses alike. You’ll be the key point of contact, helping sellers grow through effective communication and strategic planning. You’ll embrace the entrepreneurial spirit by sourcing products efficiently and monitoring sales trends, all while engaging with cross-functional teams to align on goals and develop innovative strategies. Your expertise in digital literacy and analytics will empower you to derive actionable insights from data—vital for negotiating and optimizing seller performance. Walmart is not just a workplace; it’s a place where your ideas can flourish, and you can genuinely contribute to community growth and customer satisfaction. With competitive pay and an array of benefits—including a 401(k) match, stock purchase plan, generous paid leave, and education benefits—Walmart is committed to your well-being and professional development. So, if you’re a detail-oriented individual with a knack for strategic thinking and communication, this might just be the perfect fit for you. Apply now, and be part of a diverse team dedicated to making a difference every day!

Frequently Asked Questions (FAQs) for Senior Analyst, Strategic Account Management Role at Walmart
What are the key responsibilities for the Senior Analyst position at Walmart?

As a Senior Analyst in Strategic Account Management at Walmart, your primary responsibilities include managing a portfolio of sellers, fostering long-term relationships, and engaging in goal setting and assortment planning. You'll also be expected to communicate effectively across various teams, optimize revenue through innovative strategies, and analyze data to enhance seller performance.

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What qualifications are necessary for the Senior Analyst role at Walmart?

To qualify for the Senior Analyst position at Walmart, candidates generally need at least 2 years of experience in account or vendor management, along with 1-2 years of eCommerce and sales/merchandising experience. A bachelor’s degree in business or a related field is also required. Strong communication skills and digital literacy are crucial for success in this role.

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How does Walmart support continuous learning for Senior Analysts?

Walmart promotes continuous learning for Senior Analysts through its Live Better U education benefit program. This program covers a wide range of educational opportunities, from high school completion to college degrees, and includes coverage for tuition, books, and fees, empowering you to grow both personally and professionally.

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What benefits does Walmart offer for the Senior Analyst position?

Walmart provides a comprehensive benefits package for the Senior Analyst role, including competitive pay, performance-based bonuses, 401(k) matching, stock purchase options, and multiple health plans. Additionally, generous paid time off, maternity and parental leave, and other supportive benefits ensure that associates maintain a healthy work-life balance.

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What is the work environment like for a Senior Analyst at Walmart?

The work environment for a Senior Analyst at Walmart is dynamic and collaborative, with ample opportunities to engage with various teams across the organization. You'll work in a customer-focused atmosphere, embracing diversity and inclusion, where your ideas and contributions are valued.

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Common Interview Questions for Senior Analyst, Strategic Account Management
Can you describe your experience with account management and vendor relationships in eCommerce?

In my prior role, I managed multiple accounts for a leading eCommerce firm, overseeing vendor relationships and ensuring optimal product assortment and performance. I developed strategies that enhanced seller engagement and drove revenue growth, aligning closely with the company's goals.

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How do you approach communication with stakeholders to ensure success?

I prioritize transparency and proactive engagement with stakeholders. By regularly updating them on progress, challenges, and insights generated from data analysis, I foster trusting relationships that contribute to collaborative problem-solving and shared success.

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What strategies do you use to optimize product assortment and monitor customer feedback?

I utilize data analytics tools to assess market trends and customer behavior, carefully curating product offerings that align with customer preferences. Regularly gathering feedback helps me adapt strategies in real-time, ensuring continuous improvement in sales performance.

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Can you give an example of how you've used data analysis to drive business decisions?

In my previous position, I implemented advanced analytics to identify underperforming products. I collaborated with the marketing team to create targeted promotions, and as a result, we increased sales by 25% within a quarter while improving overall inventory turnover.

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How do you handle competing priorities in a fast-paced environment?

I prioritize tasks based on urgency and impact, using project management tools to keep track of deadlines. By breaking down larger tasks into manageable steps, I ensure steady progress while remaining flexible to adapt to changes as needed.

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Tell me about a time you successfully negotiated with a seller.

I once worked with a seller who was initially reluctant to adjust their pricing strategy. Through careful data presentation showing market comparisons and potential sales increases, I was able to negotiate a win-win situation that benefitted both parties significantly.

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What role does adaptability play in your professional success?

Adaptability is crucial in the ever-evolving eCommerce landscape. I approach change with an open mindset, regularly updating my skills and strategies to meet new challenges, which has consistently resulted in thriving performance in dynamic environments.

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How would you assess the performance of a portfolio of sellers?

I would evaluate seller performance using key metrics such as sales growth, market share, and customer feedback. This comprehensive analysis allows me to identify opportunities for improvement and tailor strategies to support each seller’s unique needs.

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What do you find most rewarding about working in strategic account management?

The most rewarding aspect is witnessing the tangible growth of sellers and knowing that my contributions played a pivotal role in their success. Building strong relationships and collaborating on innovative solutions is incredibly fulfilling.

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Why do you want to work for Walmart in this specific role?

Walmart's commitment to diversity, innovation, and customer-centric strategies resonates with my professional values. I am excited about the opportunity to contribute to a company that not only leads the industry but actively empowers its associates to excel.

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December 14, 2024

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