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Senior Manager, Product Management - Platform - job 2 of 8

Position Summary...What you'll do...In the Technology Strategy team, we address issues that need cross-departmental input and involvement with senior executives throughout the company. While in the commercialization team, we develop partner networks to support increased productivity, speed, and innovation. Walmart Commerce Technologies (WCT) is a new start up team within Walmart Global Tech commercializing internally developed technologies. WCT team is focused on externalizing proven Walmart technologies and packaging them as a SaaS solutions for retailers and other companies.The Senior Manager, Product Management - Platform will be responsible for leading the platform supporting all WCT commercialized offerings. Success in this role requires high comfort with ambiguity, thoughtful decision making and deep experience of a breadth of platform areas such as IAM, data etc. as well as running program management across multiple dependencies. You will have the unique opportunity to assemble a platform that is future-proof to support a suite of 0-1 commercial SaaS solutions, that empower retailers - large enterprise to SMBs.What you'll do:• Define WCT Platform stack requirements, own the roadmap for rollout, and monitor progress to milestones.• Ensure key metrics are in place to define success and continuously iterate to meet the needs of the evolving WCT solutions portfolio.• Make thoughtful decisions to build, buy, or partner across components and leverage WMT internal components when appropriate.• Manage programs to follow WMT operational processes to ensure smooth deployment and ongoing development for all WCT SaaS products.• Collaborate with WCT engineering, 3P teams, or WMT internal teams to build out the platform stack. Collaborate with WCT solutions product managers to gather forward-looking needs.• Own the overarching strategy in line with long-term WCT goals, various needs of WCT offerings, continually keeping in line with SaaS industry standards and keeping up with internal WMT developments to find appropriate leverage opportunities.What you'll bring:• Bachelor's degree in business, computer science, or a related field.• 8+ years of experience in product management• Proven ability to program manage and operationalize deployment processes in a large company• Strong understanding of SaaS platform industry standards and related areas such as IAM, Data etc.• Proven ability to define and execute product roadmaps.• Excellent communication and interpersonal skills.• Ability to work independently and as part of a cross-functional team.Preferred Qualifications• Experience in the retail industry• Experience building 0-1 platform in a startup settingAbout Walmart Global TechImagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations.We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Flexible, hybrid work:We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.Benefits:Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279:The annual salary range for this position is $132,000.00-$264,000.00Sunnyvale, California US-04396:The annual salary range for this position is $143,000.00-$286,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 9 years' experience in product management. Option 2: 11 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...840 W California Ave, Sunnyvale, CA 94086-4828, United States of America
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What You Should Know About Senior Manager, Product Management - Platform, Walmart

If you're looking to elevate your career, join Walmart Global Tech as a Senior Manager, Product Management - Platform in beautiful Hoboken, NJ! This is an opportunity to be at the forefront of innovation, working within the Technology Strategy team. Your role will involve addressing critical cross-departmental issues and engaging with senior executives to drive the commercialization of internally developed technologies. At Walmart Commerce Technologies (WCT), we're not just building products; we're creating impactful SaaS solutions tailored for retailers from large enterprises to small businesses. In this role, you will lead a platform that supports all WCT offerings while navigating the complexities of platform areas like IAM and data. Your success means defining platform stack requirements, owning the rollout roadmap, and continuously iterating to meet the dynamic needs of our solutions portfolio. You'll manage programs while fostering collaboration across various teams and maintaining alignment with our long-term goals. With more than eight years of product management experience under your belt, you’ll be responsible for ensuring our software is future-proof, innovative, and scalable. Plus, at Walmart Global Tech, we believe in empowering our teams, offering flexible hybrid work options, and providing a robust benefits package that supports your career growth and personal well-being. Dive into a role that allows you to make a difference and set the standard in retail technology!

Frequently Asked Questions (FAQs) for Senior Manager, Product Management - Platform Role at Walmart
What are the key responsibilities of the Senior Manager, Product Management - Platform at Walmart Global Tech?

As a Senior Manager, Product Management - Platform at Walmart Global Tech, you'll lead the development of a platform essential for all WCT offerings. Your key responsibilities include defining platform stack requirements, owning the rollout roadmap, monitoring progress against milestones, and ensuring that key success metrics are established. You'll be tasked with making strategic decisions around building, buying, or partnering across components and managing program processes to facilitate smooth deployment of our SaaS products.

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What qualifications are required for the Senior Manager, Product Management - Platform position at Walmart?

To qualify for the Senior Manager, Product Management - Platform role at Walmart Global Tech, candidates should possess a Bachelor's degree in business, computer science, or a related field, along with 8 or more years of experience in product management. A strong understanding of SaaS industry standards, particularly in platform areas like IAM and data, is essential. Proven experience in program management and operationalizing deployment processes in large organizations will also be highly valued.

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How does the Senior Manager, Product Management - Platform impact Walmart's commercialization efforts?

The Senior Manager, Product Management - Platform plays a vital role in Walmart's commercialization efforts by leading the deployment of innovative SaaS solutions tailored for retailers. By collaborating with various stakeholders and gathering forward-looking needs, you ensure the platform is built to meet the evolving demands of the market. This position also enables you to strategically leverage Walmart's internal technologies, positioning the company as a leader in retail tech solutions.

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What skills are essential for success as a Senior Manager, Product Management - Platform at Walmart?

Success in the role of Senior Manager, Product Management - Platform at Walmart Global Tech requires a blend of strong communication and interpersonal skills, deep experience in product management, and the ability to navigate complex, cross-departmental challenges. You should also possess the aptitude for thoughtful decision-making, an understanding of SaaS platform standards, and a knack for leading cross-functional teams toward shared goals and milestones.

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What is the work environment like for a Senior Manager, Product Management - Platform at Walmart?

Walmart Global Tech fosters a hybrid work culture, combining in-office collaboration with the flexibility of virtual work. This approach enables teams to work more efficiently while balancing personal and professional lives. The environment encourages innovation, growth, and collaboration, making it an exciting place for a Senior Manager, Product Management - Platform to thrive and make impactful contributions.

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Common Interview Questions for Senior Manager, Product Management - Platform
Can you describe your experience with defining and executing product roadmaps?

When answering this question, detail a specific example where you defined a product roadmap for a platform or product. Discuss your approach to gathering stakeholder feedback, aligning the roadmap with business objectives, and how you iterated on it based on evolving needs. This showcases your strategic mindset and practical experience.

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How do you prioritize features or program initiatives when dealing with multiple dependencies?

Your response should highlight your analytical skills and experience with project management methodologies like Agile or Scrum. Explain your process of using metrics, team feedback, and business impact to prioritize initiatives, ensuring that the most critical features are developed first to meet market needs.

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How do you ensure that a product aligns with industry standards, especially in the SaaS space?

Discuss your proactive approach to researching and staying up-to-date with SaaS industry standards, including compliance regulations. Mention your experience collaborating with engineering and design teams to incorporate these standards into the product development lifecycle, ensuring that the end product meets or exceeds expectations.

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What strategies do you implement to manage teams across various functional areas?

Highlight your leadership style and communication skills. Share methods you've used to foster collaboration among cross-functional teams, such as regular check-ins, utilizing collaboration tools, and establishing clear goals that align with the company vision, creating a unified approach to projects.

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Can you provide an example of a significant challenge you faced in product management and how you overcame it?

Select a challenge related to platform management or project delivery. Describe the situation, your thought process, the actions you took, and the outcome. This will illustrate your problem-solving capabilities and resilience when faced with hurdles.

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How do you measure the success of a product post-launch?

Discuss the series of KPIs and metrics you monitor following a product launch, such as user engagement rates, revenue generated, or customer feedback. Explain how you use this data to inform future iterations or improvements to the product, showing a commitment to continuous improvement.

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What is your approach to gathering user feedback and incorporating it into a product?

Describe your methods for collecting user feedback, such as surveys, interviews, or usability testing. Talk about how you analyze this feedback and utilize it to refine or innovate product features, emphasizing that user-centric design is critical for your approach.

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In your opinion, what makes an effective platform for SaaS products?

Articulate your understanding of essential platform features for SaaS, such as scalability, user-friendliness, and integration capabilities. Share insights from your experience on how these features can enhance user experience and operational efficiency for customers.

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How do you stay informed about trends in technology and product management?

Share your commitment to continuous learning through attending industry conferences, participating in online courses, and following thought leaders in the field. This conveys your dedication to staying ahead of technological advancements and applying that knowledge in your role.

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What role does data play in your decision-making process as a product manager?

Discuss your reliance on data-driven decision-making, including how you collect and analyze data to identify trends and insights that guide your strategic decisions. Providing examples of how data has influenced your past product strategies will strengthen your response.

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