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Senior Manager, Product Management - Platform - job 2 of 14

Position Summary...What you'll do...In the Technology Strategy team, we address issues that need cross-departmental input and involvement with senior executives throughout the company. While in the commercialization team, we develop partner networks to support increased productivity, speed, and innovation. Walmart Commerce Technologies (WCT) is a new start up team within Walmart Global Tech commercializing internally developed technologies. WCT team is focused on externalizing proven Walmart technologies and packaging them as a SaaS solutions for retailers and other companies.The Senior Manager, Product Management - Platform will be responsible for leading the platform supporting all WCT commercialized offerings. Success in this role requires high comfort with ambiguity, thoughtful decision making and deep experience of a breadth of platform areas such as IAM, data etc. as well as running program management across multiple dependencies. You will have the unique opportunity to assemble a platform that is future-proof to support a suite of 0-1 commercial SaaS solutions, that empower retailers - large enterprise to SMBs.What you'll do:• Define WCT Platform stack requirements, own the roadmap for rollout, and monitor progress to milestones.• Ensure key metrics are in place to define success and continuously iterate to meet the needs of the evolving WCT solutions portfolio.• Make thoughtful decisions to build, buy, or partner across components and leverage WMT internal components when appropriate.• Manage programs to follow WMT operational processes to ensure smooth deployment and ongoing development for all WCT SaaS products.• Collaborate with WCT engineering, 3P teams, or WMT internal teams to build out the platform stack. Collaborate with WCT solutions product managers to gather forward-looking needs.• Own the overarching strategy in line with long-term WCT goals, various needs of WCT offerings, continually keeping in line with SaaS industry standards and keeping up with internal WMT developments to find appropriate leverage opportunities.What you'll bring:• Bachelor's degree in business, computer science, or a related field.• 8+ years of experience in product management• Proven ability to program manage and operationalize deployment processes in a large company• Strong understanding of SaaS platform industry standards and related areas such as IAM, Data etc.• Proven ability to define and execute product roadmaps.• Excellent communication and interpersonal skills.• Ability to work independently and as part of a cross-functional team.Preferred Qualifications• Experience in the retail industry• Experience building 0-1 platform in a startup settingAbout Walmart Global TechImagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations.We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Flexible, hybrid work:We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.Benefits:Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279:The annual salary range for this position is $132,000.00-$264,000.00Sunnyvale, California US-04396:The annual salary range for this position is $143,000.00-$286,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 9 years' experience in product management. Option 2: 11 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...840 W California Ave, Sunnyvale, CA 94086-4828, United States of America
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What You Should Know About Senior Manager, Product Management - Platform, Walmart

As the Senior Manager, Product Management - Platform at Walmart Global Tech, you'll be at the forefront of driving innovation and platform strategy for Walmart's cutting-edge commercialization team. Based in Hoboken, NJ, this is an exciting opportunity where you will lead the platform that supports all of Walmart Commerce Technologies' offerings. Your role will require you to balance thoughtful decision-making amidst ambiguity, ensuring that the platform stack aligns with long-term goals and evolving market needs. You'll establish the roadmap for rollout, set key performance metrics, and collaborate closely with engineering teams and product managers to build a robust SaaS solution tailored for retailers of all sizes. Your extensive experience—eight years or more in product management—will allow you to program manage complex deployments effectively while also guiding cross-departmental collaboration. Working with various internal teams, you'll help shape a future-proof platform that can adapt to new SaaS solutions, empowering both large enterprises and small businesses. This role offers an unparalleled chance to influence both the product and customer experience in the retail technology landscape; if you're a seasoned professional looking for meaningful challenges and the opportunity to make a real impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, Product Management - Platform Role at Walmart
What responsibilities does the Senior Manager, Product Management - Platform at Walmart Global Tech have?

The Senior Manager, Product Management - Platform is responsible for defining platform stack requirements, creating and owning the rollout roadmap, and ensuring alignment with Walmart Commerce Technologies' strategic goals. You will track progress against key milestones and continuously iterate on the platform to meet evolving needs. Additionally, you'll manage programs to guarantee smooth deployments and collaborate with teams across Walmart to build out a reliable platform stack.

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What qualifications are necessary for the Senior Manager, Product Management - Platform role at Walmart?

Candidates for the Senior Manager, Product Management - Platform position at Walmart Global Tech should have a bachelor's degree in business or computer science and a minimum of eight years of product management experience. Ideal candidates will also have strong familiarity with SaaS industry standards, program management skills, and a proven track record of defining and executing successful product roadmaps. Preferred qualifications include experience in the retail industry and building platforms in a startup environment.

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What skills are important for success in the Senior Manager, Product Management - Platform position at Walmart?

Success in the Senior Manager, Product Management - Platform role requires excellent communication and interpersonal skills, the ability to work independently or as part of a cross-functional team, and familiarity with critical platform areas such as identity access management (IAM) and data analytics. Strong decision-making skills amidst ambiguity and the capability to manage complex programs with multiple dependencies are also key skills for this position.

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How does the Senior Manager, Product Management - Platform at Walmart contribute to innovation?

In the Senior Manager, Product Management - Platform role at Walmart Global Tech, you'll actively contribute to innovation by leading the development of new SaaS solutions tailored to the needs of various retailers. Your decisions on whether to build, buy, or partner with other technologies will directly impact the ability of the platform to meet market demands, thus driving innovation within Walmart's commerce technology offerings.

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What benefits does Walmart offer for the Senior Manager, Product Management - Platform position?

Walmart offers a competitive compensation package for the Senior Manager, Product Management - Platform role, including performance-based bonuses, 401(k) matching, stock purchase plans, and a variety of health plans. Additional perks include paid maternity and parental leave, flexible work arrangements, generous PTO policies, and a range of educational benefits through the Live Better U program for ongoing professional development.

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Common Interview Questions for Senior Manager, Product Management - Platform
What is your approach to defining product roadmaps as a Senior Manager, Product Management - Platform?

When defining product roadmaps, I prioritize understanding both current market demands and long-term strategic goals. I ensure to collect input from stakeholders, market research, and usability studies to make data-driven decisions. By marrying strategic vision with customer feedback, I can create a roadmap that not only aims for immediate success but also prepares for future scalability.

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Can you discuss your experience with SaaS platforms?

Certainly! My experience with SaaS platforms involves managing end-to-end product lifecycles, from conceptualization to deployment. I have a deep understanding of SaaS industry standards, including IAM and data management, which I leverage to ensure the products I work on are robust and scalable. My hands-on approach combined with an agile development methodology has allowed me to launch successful SaaS products effectively.

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Describe a time you had to manage dependencies across multiple teams.

In a past project, I coordinated with development, marketing, and sales teams for a SaaS rollout. I established clear communication channels and regular update meetings to align objectives and timelines. By utilizing project management tools and frameworks, I managed dependencies meticulously, ensuring all teams were on track and focused on the shared goals. This collaboration ultimately led to a successful launch and positive reception from customers.

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How do you ensure that your product meets the needs of various stakeholders?

I ensure that my products meet the needs of all stakeholders by conducting thorough stakeholder analysis, gathering requirements through interviews, workshops, and surveys, and continuously engaging through the product lifecycle. Regular check-ins, demos, and feedback loops keep me aligned with stakeholder priorities, enabling adjustments to be made as needed while maintaining an agile approach to product management.

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What metrics do you consider critical for measuring the success of a platform?

Critical metrics for measuring platform success include user acquisition rate, customer churn, engagement metrics, and operational efficiency statistics. I also like to assess qualitative feedback through customer satisfaction surveys. Setting up a balanced scorecard approach allows me to track both quantitative and qualitative indicators to ensure the platform aligns with its defined goals.

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How do you handle ambiguity in product definitions?

Handling ambiguity involves maintaining clarity on our ultimate objectives and fostering a culture of open communication, where team members can voice concerns or suggestions. I often use iterative approaches and prototypes to clarify uncertain aspects, enabling us to validate assumptions early and adjust our direction based on real-world feedback.

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Explain your experience with partnerships in product management.

In my prior roles, I've negotiated and established partnerships that enhance product offerings. By clearly identifying mutual goals and value propositions, I ensure that partnerships align with both business objectives and customer needs. I also focus on creating strategic alliances that enhance the product without compromising on quality, making sure that partners complement our internal offerings effectively.

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What is your strategy for building a platform that is future-proof?

Building a future-proof platform involves innovative thinking and flexibility in design. I emphasize modular architecture, which allows components to be updated independently, and promote adaptability to evolving industry standards. Regularly reviewing technology trends and soliciting feedback from users lets me learn and iterate rapidly, ensuring the platform remains relevant as the market shifts.

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Discuss a challenging product management experience you've faced.

One challenging experience was managing a product that faced unexpected market competition. I conducted a SWOT analysis and revisited our value propositions. By realigning our marketing strategies and emphasizing unique features to our target audience, we regained market traction. The experience taught me the importance of agility and responsive decision-making in a rapidly changing environment.

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How do you prioritize product features and development tasks?

I utilize a prioritization matrix that considers factors such as customer impact, strategic alignment, and resource availability. By engaging cross-functional teams in this process, I encourage diverse input to ensure the most critical features are developed first, aligning with our goal of delivering maximum value to both the business and the customer.

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