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Senior Manager, Product Management - Platform - job 1 of 8

Position Summary...What you'll do...In the Technology Strategy team, we address issues that need cross-departmental input and involvement with senior executives throughout the company. While in the commercialization team, we develop partner networks to support increased productivity, speed, and innovation. Walmart Commerce Technologies (WCT) is a new start up team within Walmart Global Tech commercializing internally developed technologies. WCT team is focused on externalizing proven Walmart technologies and packaging them as a SaaS solutions for retailers and other companies.The Senior Manager, Product Management - Platform will be responsible for leading the platform supporting all WCT commercialized offerings. Success in this role requires high comfort with ambiguity, thoughtful decision making and deep experience of a breadth of platform areas such as IAM, data etc. as well as running program management across multiple dependencies. You will have the unique opportunity to assemble a platform that is future-proof to support a suite of 0-1 commercial SaaS solutions, that empower retailers - large enterprise to SMBs.What you'll do:• Define WCT Platform stack requirements, own the roadmap for rollout, and monitor progress to milestones.• Ensure key metrics are in place to define success and continuously iterate to meet the needs of the evolving WCT solutions portfolio.• Make thoughtful decisions to build, buy, or partner across components and leverage WMT internal components when appropriate.• Manage programs to follow WMT operational processes to ensure smooth deployment and ongoing development for all WCT SaaS products.• Collaborate with WCT engineering, 3P teams, or WMT internal teams to build out the platform stack. Collaborate with WCT solutions product managers to gather forward-looking needs.• Own the overarching strategy in line with long-term WCT goals, various needs of WCT offerings, continually keeping in line with SaaS industry standards and keeping up with internal WMT developments to find appropriate leverage opportunities.What you'll bring:• Bachelor's degree in business, computer science, or a related field.• 8+ years of experience in product management• Proven ability to program manage and operationalize deployment processes in a large company• Strong understanding of SaaS platform industry standards and related areas such as IAM, Data etc.• Proven ability to define and execute product roadmaps.• Excellent communication and interpersonal skills.• Ability to work independently and as part of a cross-functional team.Preferred Qualifications• Experience in the retail industry• Experience building 0-1 platform in a startup settingAbout Walmart Global TechImagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations.We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Flexible, hybrid work:We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.Benefits:Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279:The annual salary range for this position is $132,000.00-$264,000.00Sunnyvale, California US-04396:The annual salary range for this position is $143,000.00-$286,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 9 years' experience in product management. Option 2: 11 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...840 W California Ave, Sunnyvale, CA 94086-4828, United States of America
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What You Should Know About Senior Manager, Product Management - Platform, Walmart

Are you ready to take your career to the next level as the Senior Manager, Product Management - Platform at Walmart Global Tech in Hoboken, NJ? In this exciting role, you'll be at the heart of the Technology Strategy team, collaborating across departments and engaging with senior executives to create innovative solutions. You'll lead the platform that supports Walmart Commerce Technologies (WCT), a new startup aiming to externalize Walmart's proven technologies into SaaS offerings for retailers big and small. You'll get to define the WCT Platform stack requirements and roadmap, while keeping a close eye on key metrics to measure success. Your expertise in program management and understanding of SaaS platform standards will be instrumental in guiding the team through complexities, ensuring smooth deployments, and collaborating with engineers and product managers to gather vital insights. With a chance to build a future-proof platform from the ground up, your work will directly empower retail partners and enhance their productivity and innovation. Join Walmart Global Tech, where your insights will help shape the future of retail technology in a dynamic, hybrid work environment. Let's redefine what’s possible together!

Frequently Asked Questions (FAQs) for Senior Manager, Product Management - Platform Role at Walmart
What are the responsibilities of the Senior Manager, Product Management - Platform at Walmart Global Tech?

As a Senior Manager, Product Management - Platform at Walmart Global Tech, you will be responsible for leading the platform that supports all WCT offerings. This role involves defining platform requirements, owning the rollout roadmap, ensuring metrics for success are in place, and managing programs effectively. You'll collaborate with engineering and product teams to ensure that the platform is built to meet both current and future needs of various WCT offerings.

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What qualifications are needed for the Senior Manager, Product Management - Platform role at Walmart?

To qualify for the Senior Manager, Product Management - Platform position at Walmart, you should have a Bachelor's degree in business, computer science, or a related field, along with 8+ years of experience in product management. A strong understanding of SaaS platform industry standards, solid communication skills, and the ability to work both independently and as part of cross-functional teams are essential for this role.

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How does the Senior Manager, Product Management - Platform contribute to Walmart's innovation strategy?

In the role of Senior Manager, Product Management - Platform at Walmart, you'll play a crucial role in the commercialization of internal technologies. By leading the platform supporting SaaS offerings, you will directly influence Walmart’s innovation strategy, ensuring that the platform aligns with industry standards while continuously adapting to the evolving needs of the retail landscape.

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What is the team culture like for the Senior Manager, Product Management - Platform at Walmart Global Tech?

The culture at Walmart Global Tech, especially for the Senior Manager, Product Management - Platform role, is collaborative and inclusive. The team works in a hybrid environment, which fosters both in-office collaboration and flexibility for remote work. This dynamic encourages creativity, innovation, and the open sharing of ideas, helping to drive the future of retail technology.

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What are the main challenges faced by the Senior Manager, Product Management - Platform at Walmart?

As a Senior Manager, Product Management - Platform at Walmart, challenges include navigating ambiguity in rapidly changing market conditions, balancing competing priorities among various departments, and ensuring smooth deployment of platform components amidst complex dependencies. Success in this role requires thoughtful decision-making and a proactive approach to problem-solving.

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Common Interview Questions for Senior Manager, Product Management - Platform
What experience do you have in managing SaaS product platforms in a large organization?

In your response, focus on specific examples where you successfully led SaaS product initiatives, highlighting your understanding of standards and compliance. Discuss how you navigated the complexities of a large organization, emphasizing your role in cross-departmental collaboration and your ability to drive stakeholder buy-in.

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Can you describe a time when you had to make a tough decision regarding product development?

Share a scenario where you faced a significant decision in product development, explaining the context, your thought process, and the outcome. Highlight how you balanced technical feasibility with business impact, and what you learned from the experience to apply in future situations.

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How do you prioritize feature requests from multiple stakeholders?

Explain your prioritization framework, mentioning criteria such as alignment with strategic goals, customer impact, and resource availability. Provide an example of how you successfully reconciled conflicting priorities in the past, paving the way for effective decision-making.

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What strategies do you employ to ensure successful product launches?

Outline your end-to-end process for product launches, including stakeholder communication, testing phases, and post-launch analytics. Reference successful launches you've led before, illustrating how your strategies contributed to achieving product and business objectives.

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How do you keep up with the latest advancements in the SaaS industry?

Discuss your methods for staying informed about industry trends, such as following influential thought leaders, participating in webinars, or attending industry conferences. Illustrate your proactive approach to integrating these insights into your product management practices.

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Describe your experience with program management in a tech setting.

Highlight your program management experiences, specifically focusing on managing timelines, resource allocation, and cross-departmental communication. Illustrate with concrete examples, showcasing how you successfully navigated challenges to deliver projects on time and within scope.

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How would you define success for the WCT platform?

In your response, touch on key metrics you consider important for measuring success, such as customer adoption rates, operational efficiency, and user satisfaction. Discuss how you would monitor these metrics to drive continuous improvement.

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How do you foster collaboration among cross-functional teams?

Share your approaches to fostering collaboration, such as regular check-ins, effective communication tools, and building a shared vision. Provide examples where increased collaboration led to improved outcomes.

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What is your approach to receiving and incorporating feedback from users or stakeholders?

Discuss the importance of feedback in your product management process, explaining how you solicit, analyze, and implement feedback. Share specific instances that demonstrate your success in adapting products based on stakeholder input.

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How do you manage changes to the project scope during development?

Explain your strategies for managing scope changes, such as establishing a clear process for evaluating and documenting change requests. Share a specific instance where you successfully managed scope creep while maintaining project integrity and team morale.

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DATE POSTED
December 14, 2024

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