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Position Summary...What you'll do...Senior UX Designer, People DesignAbout the TeamWalmart's People Product & Design organization is focused on transforming the associate experience through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart's people-led and tech-powered strategy by building people experiences that serve 2.1 million associates across Walmart US, Sam's Club, Walmart International, and Campus. Our portfolio spans all aspects of the associate journey, including talent acquisition, talent management, workforce planning, learning, benefits, compensation, associate listening, time and attendance, core HR, payroll and more. We are the team behind some of Walmart's most innovative associate-centric tools, including Me@Campus , Me@SamsClub , and My Assistant. We proudly serve as a key driver of innovation within Walmart's Global People organization, reporting through Walmart's Chief People Officer.Here, you'll have the opportunity to bring your ideas to life, work on 0->1 digital experiences, and make a lasting impact on the associate experience. Innovation is ingrained in our culture, fostering out-of-the-box thinking, creative problem-solving, and a willingness to challenge norms. Our team values open communication, respect, associate-centricity, and strategic thinking that's anchored on driving outcomes for our business and 2.1 million associates across the globe. We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization's boldest digital ambitions.As a Senior UX Designer, People Design, you will employ your depth of knowledge and experience designing enterprise software and digital experiences to make the complex simple, clear, and trusted. Through your obsession with the design craft, you'll set a high standard of design excellence for the experiences you design. You will craft consumer-grade, delightful experiences that are inclusive and connect all associates, streamlining everyday tasks to provide value and delight. You'll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your designs should evolve. While diving into the interaction patterns and business processes of today, you'll be able to imagine and articulate improved future states of those products through design. You'll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.By innovating on the world's biggest stage, you will have the chance to shape the future of the associate experience at the Fortune #1 company. If you are motivated by complex, purposeful challenges, being a Senior UX Designer, People Design at Walmart could be the fit you've been looking for.You'll sweep us off our feet if you have...• Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it• Track record of shipping high-impact, high-visibility products in a fast-moving and changing environment - one that celebrates experimentation, iteration, and shipping• Lead the design and delivery of strategic digital experiences at a company with a strong design culture obsessed with the design craft• Experience leading the product design process and building strong cross-functional partnerships• Excellent visual and interaction design skills and a keen understanding of trends in the marketplace• A strong strategic mindset and a systems-thinking approach• A skilled, change-making mindset of thinking big and challenging the status quo• A deep understanding of employee-facing experiences and HR technology• A high bar for design quality, and can set new standards for design delivery• Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority• Ability to produce great work in short timeframes , multitask across different projects and platforms, and adapt to changing business priorities• Deep experience with end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping• A desire to champion a design philosophy that creates a culture of belongingYou'll make an impact by:• Owning points of view across your products and initiatives and collaborating seamlessly with cross-functional partners through delivery.• Creating the experience strategy and setting a design direction for your products that deliver on the user needs and business objectives .• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work.• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Creating scalable, enterprise-wide experiences to deliver both horizontal and vertical best-in-class UX.• Where applicable, working with our Design System teams to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Staying up to date with best practices and latest trends in design, in and out of retail.• Owning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation).• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competing organizational goals.• Driving and holding others accountable to create experiences that celebrate and empower our end users• Proactively soliciting , leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.• Fostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences• Thinking holistically so that we build true end-to-end experiences• Switching gears from deep design thinking to rapid-fire executionThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Preferred Qualifications• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5+ years of experience in digital product/software design.• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.• Bonus points for experience delivering employee experiences in enterprise environments.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...508 Sw 8Th St, Bentonville, AR 72712, United States of America
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What You Should Know About Senior UX Designer - People Experience Design, Walmart

Are you ready to take your UX design skills to the next level? Join Walmart as a Senior UX Designer in People Experience Design! In this innovative role based in Elkins, AR, you'll dive into transforming the associate experience for over 2.1 million team members globally. As part of Walmart's People Product & Design organization, you'll work with cutting-edge AI-driven digital tools aimed at streamlining the entire associate journey from onboarding to benefits management. Your passion for design excellence will shine as you craft delightful, consumer-grade experiences that make complex processes simple and enjoyable. Collaborating with cross-functional teams, you will shape the future of HR technology. Your storytelling prowess will help articulate visions that resonate with diverse audiences, influencing key stakeholders along the way. With a focus on research, analytics, and rapid prototyping, you'll be at the forefront of creating engaging and user-friendly products that reflect the needs of associates. If you’re driven to innovate within one of the Fortune 1 companies and thrive in a culture that values creativity, respect, and strategic thinking, this is the perfect opportunity for you. Get ready to challenge norms, advocate for design principles, and deliver impactful experiences that celebrate and empower Walmart’s associates. Are you in?

Frequently Asked Questions (FAQs) for Senior UX Designer - People Experience Design Role at Walmart
What responsibilities does a Senior UX Designer at Walmart have?

As a Senior UX Designer at Walmart, your role revolves around designing intuitive and engaging digital experiences for associates. You'll be responsible for defining the user experience strategy, conducting research to gather insights, creating prototypes, and collaborating with cross-functional teams. Your focus will be on simplifying user interactions across various HR tools, ensuring that every design champions the needs of the end user while aligning with business objectives.

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What qualifications are needed to apply for the Senior UX Designer position at Walmart?

To qualify for the Senior UX Designer role at Walmart, candidates should have at least three years of experience in UX design or a related field, along with a relevant bachelor’s degree. Preferred qualifications include a strong portfolio of design work, experience leading product design processes, and expertise in crafting employee-facing experiences in enterprise environments. A master's degree or design certifications will also boost your application.

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How does the Senior UX Designer role at Walmart impact the associate experience?

The Senior UX Designer at Walmart plays a crucial role in enhancing the associate experience by designing digital tools that simplify complex processes. By leveraging insights from user research and analytics, you will create solutions that improve usability and accessibility, making everyday tasks easier and more enjoyable for associates. Your work helps drive innovation in people management strategies and empowers associates across the organization.

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What kind of work culture can one expect as a Senior UX Designer at Walmart?

Walmart promotes a vibrant work culture that embraces innovation, creativity, and collaboration. As a Senior UX Designer, you will be part of a team that encourages open communication, respects different perspectives, and values strategic thinking. The focus on design excellence and employee experience fosters a dynamic environment where you can explore new ideas and challenge the norm, all while making a tangible impact on the associate experience.

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What benefits does Walmart offer to its Senior UX Designers?

Walmart provides a comprehensive benefits package for its Senior UX Designers, which includes competitive salary, performance-based bonuses, medical, vision, and dental coverage. Additional perks such as a 401(k) plan, generous paid time off, and educational benefits through the Live Better U program make this role even more attractive. You will also have the opportunity to work within a diverse and inclusive culture that supports your personal and professional growth.

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Common Interview Questions for Senior UX Designer - People Experience Design
Can you describe your design process as a Senior UX Designer?

When describing your design process during the interview, focus on your user-centered approach. Discuss how you conduct user research, gather insights, and iterate on ideas based on feedback. Highlight how you collaborate with stakeholders to align user needs with business goals and share examples of successful projects where your process led to impactful solutions.

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How do you stay updated on the latest UX design trends and technologies?

In your answer, emphasize your commitment to continuous learning. Discuss relevant resources like design blogs, online courses, and professional conferences you attend. Mention any UX communities you're part of, showcasing how you leverage these platforms to stay connected and informed about emerging trends and best practices.

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What is your approach to handling design critiques and feedback?

Explain that you view design critiques as opportunities for growth and improvement. Share your strategy for soliciting, accepting, and integrating feedback from peers and stakeholders. Highlight an experience where feedback positively shaped your design and how you foster a constructive critique environment within your team.

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Can you walk us through a project where you had to advocate for a design decision?

When discussing a project where you advocated for a design decision, narrate the situation clearly. Describe the problem you aimed to solve, the design solution you proposed, and the steps you took to present your rationale. Highlight how you engaged stakeholders to garner support and ultimately how your advocacy led to a successful design implementation.

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Describe a time when you had to work under pressure to meet a deadline.

In your response, provide a specific example of a project where tight deadlines were a challenge. Explain how you prioritized tasks, communicated with team members, and ensured quality despite the time constraints. Share any lessons learned that you apply in future high-pressure situations.

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How do you incorporate accessibility into your design practice?

When talking about accessibility, demonstrate your understanding of best practices and guidelines such as WCAG. Discuss specific instances where you've implemented accessibility features into your designs, and mention how you prioritize inclusive experiences for all users to ensure everyone can benefit from the tools you create.

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What tools do you use for prototyping and design?

Mention the design tools you are proficient in, such as Sketch, Figma, or Adobe XD, and explain how you use them in your projects. Highlight your preference for certain tools based on their features and how they enhance collaboration with cross-functional teams during the design process.

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How do you approach user research and usability testing?

Describe your methodology for conducting user research, including techniques like surveys, interviews, and usability tests. Explain how you analyze the results to inform your design decisions and the importance of testing prototypes with real users to refine the user experience.

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How would you describe your design style?

In answering this question, reflect on your design philosophy and the principles that guide your work. Discuss elements like simplicity, user-centricity, and aesthetic appeal, offering examples from your portfolio that embody your design style. Show how your approach aligns with the mission and values of Walmart.

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What motivates you as a Senior UX Designer?

Share what drives your passion for UX design, whether it's solving complex problems, creating delightful user experiences, or making a positive difference in people's lives. Discuss how your motivations align with the goals of the role at Walmart and how they inspire your design practices.

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December 22, 2024

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