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Senior UX Designer - Sr. UX Design Program Manager, Connect image - Rise Careers
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Senior UX Designer - Sr. UX Design Program Manager, Connect - job 1 of 3

Position Summary...What you'll do...About the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers - whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis .This opportunity is in Bentonville, Arkansas where we are growing our amazing design community in our new, state-of-the-art campus.As a member of the Design Ops team , you'll wear a number of hats and will craft human-centered processes that enable the design team at t he world's largest company to run more smoothly . We are a "show, don't tell" kind of team and are looking for a resourceful self-starter with an operational mindset, en trepreneurial spiri t and eye for efficiency . I f this sounds like you and you 're excited about support ing an award-winning design team at the forefront of retail, you could be a great fit for the Sr. UX Design Program Manager position.As a Sr. UX Design Program Manager supporting the Connect team you will report into the Head of Design Operations and partner with design ers , research ers , product managers and e ngineering leads to s treamline design delivery and enable designers to do their best work.You'll be responsible for :• Tracking active w ork and designer all ocation a cross initiatives• Reporting on the status of key initiatives• W orking with design leadership and cross-functional stakeholders to triage issues, resolve dependencies and p lan upcoming work• Managing backlogs and caring for design priorities• R epresenting design in quarterly planning sessions• Creating playbooks and documenting best practices• Onboarding new team members to the Design teamYou'll make an impact by:• Solving problems big and small with curiosity and patience• Creating flexible processes that streamline the delivery of design work• Anticipating and caring for team challenges as they arise• Caring for team rituals that strengthen our design communityYou'll sweep us off our feet if:• You have experience supporting a large User Experience Design organization• You have a track record of influencing cross-functional p roduct partners and working horizontally across initiatives at a big company• You are an Airtable expert• You have a deep understanding and love for the design process• You'r e a process nerd who is energized by addressing friction in the design process and enjoys jumping into the weeds of day-to-day design activity• You are a confident communicator and strong advocate for design team s• You hold yourself to the same standards of craft as our designers• You are driven by e mpathy and motivated by the opportunity to impact the day-to-day experience of designers• You collaborate naturally , operate independently, and are comfortable giving and receiving feedback• You produce great work with quick turnarounds and multitask effectively across different activities• You are highly organized and have great attention to detail• You enjoy working in a fast-paced and ever-changing environment• You're excited by the prospect of support ing the teams that are directly shaping the future of retailPreferred Qualifications• Minimum of 5 years of work experience in Design Operations, program management within cross-functional teams, or as an experienced design program manager.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Em ployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...2608 Se J St, Bentonville, AR 72716-3724, United States of America
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What You Should Know About Senior UX Designer - Sr. UX Design Program Manager, Connect, Walmart

Are you ready to take your design career to the next level? At Walmart, we’re looking for a Senior UX Designer - Sr. UX Design Program Manager to join our innovative team in Cave Springs, AR. You’ll be part of an award-winning design community dedicated to enhancing the retail experience for millions of customers, no matter where they are. In this role, you'll collaborate with talented designers, researchers, product managers, and engineering leads to streamline design workflows and enhance delivery efficiency. Your expertise will help us develop human-centered processes that allow our design team to shine! You'll be responsible for tracking active work, reporting on key initiatives, managing backlogs, and guiding onboarding processes for new team members. Your knack for problem-solving, along with your ability to create flexible design processes, will ensure that our team can tackle challenges head-on. As someone who loves the design process and has significant experience in supporting large UX organizations, you’ll thrive in our fast-paced environment. We value resourcefulness, organization, and a collaborative spirit, so if you’re a process advocate passionate about empowering design teams, this is the perfect opportunity for you. Let’s shape the future of retail together!

Frequently Asked Questions (FAQs) for Senior UX Designer - Sr. UX Design Program Manager, Connect Role at Walmart
What are the main responsibilities of the Senior UX Designer - Sr. UX Design Program Manager at Walmart?

The Senior UX Designer - Sr. UX Design Program Manager at Walmart is responsible for tracking active work and designer allocation across various initiatives. This role includes managing backlogs, reporting on the status of key projects, and creating documentation like playbooks to streamline the design process. Partnering closely with design leadership and cross-functional teams is essential to resolve challenges and plan upcoming work effectively.

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What qualifications are required for the Senior UX Designer - Sr. UX Design Program Manager position at Walmart?

To qualify for the Senior UX Designer - Sr. UX Design Program Manager role at Walmart, candidates should have either a Bachelor's degree in a related field and three years of relevant experience or five years of experience in UX design or a similar area. Preferred qualifications include certification in design principles and a Master's degree in a relevant field, along with a background in creating inclusive digital experiences.

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What key skills should a Senior UX Designer - Sr. UX Design Program Manager possess at Walmart?

A successful Senior UX Designer - Sr. UX Design Program Manager at Walmart should possess excellent organizational skills, strong attention to detail, and a deep understanding of the design process. Experience with tools like Airtable is a plus, as well as the ability to communicate effectively and advocate for design priorities within cross-functional teams.

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What is the work environment like for the Senior UX Designer - Sr. UX Design Program Manager at Walmart?

The work environment for the Senior UX Designer - Sr. UX Design Program Manager at Walmart is fast-paced and ever-changing, fostering a culture of collaboration and innovation. Based in Bentonville, Arkansas, you’ll be part of a growing design community in a new, state-of-the-art campus, allowing for continuous learning and professional growth.

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What benefits can a Senior UX Designer - Sr. UX Design Program Manager expect at Walmart?

Walmart offers competitive pay for the Senior UX Designer - Sr. UX Design Program Manager position, along with performance-based bonus opportunities. Benefits include health coverage, a 401(k) plan, stock purchase options, paid parental leave, and a variety of PTO benefits. Additionally, Walmart's education support program provides opportunities for furthering your education.

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Common Interview Questions for Senior UX Designer - Sr. UX Design Program Manager, Connect
Can you describe your experience with design process improvement as a Senior UX Designer?

When answering this question, focus on specific examples of how you identified friction points in the design process and implemented solutions. Highlight your successes and the impact these changes had on project outcomes, as well as your collaborative approach with other teams.

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How do you prioritize projects when managing multiple design initiatives?

Discuss your prioritization strategies, such as using analytical tools or frameworks. Provide examples of how you've balanced competing deadlines by assessing project goals, stakeholder impact, and resource availability.

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What tools and software do you prefer for managing design operations?

Mention your experience with tools like Airtable, Trello, or Jira. Explain how you've utilized these tools to track tasks, manage backlogs, and streamline communication among team members to enhance workflow efficiency.

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How do you foster collaboration within a cross-functional team?

Emphasize your approach to communication and teamwork. Discuss specific strategies you’ve used to bring together designers, product managers, and technical teams, ensuring all voices are heard and contributing towards a unified goal.

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Can you share an example of a challenging project you managed and how you overcame the obstacles?

Describe a specific project where you encountered significant challenges. Explain the initial problem, steps taken to address it, and the outcome. Focus on your leadership skills and how you facilitated team efforts to reach a resolution.

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What methods do you use to measure the success of design implementations?

Discuss metrics you have used to evaluate the success of designs, such as user feedback, engagement rates, or A/B testing results. Highlight how you've shared these insights with stakeholders to inform future project directions.

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How do you handle feedback on your designs from various stakeholders?

Describe your approach to receiving and integrating feedback. Emphasize your openness to collaboration and the importance of constructive criticism in refining designs, as well as how you balance differing opinions.

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What experience do you have with onboarding new team members into a design team?

Highlight your past experiences providing guidance to new hires. Discuss how you create comprehensive onboarding plans, share essential resources, and foster a welcoming environment that encourages learning and growth.

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What inspires you personally as a Senior UX Designer?

Share what motivates you in your design work. It could be a specific project, a design philosophy, or influential figures in the industry. Relate it back to how that inspiration has positively impacted your work and your team.

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How do you ensure that design remains user-centric in your projects?

Discuss the importance of user research and testing in your design process. Explain how you incorporate user feedback into your designs and ensure that your team remains focused on the end-users’ needs and experiences.

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