(USA) Senior Manager, Business Operations eCommerce, Site Content Strategy - job 1 of 2

Position Summary...What you'll do...Influential Communication Possesses knowledge of: Verbal/nonverbal behaviors; application and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building. To be able to carry out the following responsibilities: Leads discussions with varying viewpoints. Presents to and influence diverse audiences across divisions using appropriate frameworks/tools. Leverages fact-based data and analytics insights from multiple business domains to build a cohesive narrative, form an argument, organize thoughts, and present in a clear, concise, and meaningful way. Demonstrates decision and coordination skills when faced with conflicting or ambiguous inputs. Acts as a trusted advisor to diverse business partners, influencing them to act as needed to move the business forward. Provides effective, timely feedback to others. Seeks, internalizes, and utilizes feedback to make changes. Market and Customer Analysis Possesses knowledge of: Data gathering and reporting tools; market data sources; customer behavior analysis methodologies. To be able to carry out the following responsibilities: Designs targeted customer engagement processes based on customer analytics. Capitalizes on strategic opportunities that customer analytics can bring to the organization. Interprets business risks and potential threats and opportunities using predictive modeling. Monitors global and regional market trends, directions, experiences, and key players. Anticipates, capitalizes on, and drives changes in the market. Develops advanced tools and techniques for validating market research. Establishes alternative theories and models based on the results of market research. Recommends methods for using web analytics to cultivate high-value customers. Supports the integration of analytics with other applications (for example, enterprise data warehouses, business intelligence tools, predictive analytic models). Leverages competitor and industry insights to measure site success and inform future site strategies. Partnerships Possesses knowledge of: Communication channels; team dynamics; organizational ways of working. To be able to carry out the following responsibilities: Consults with leaders of business unit(s)to advise on business strategy decisions. Leads cross-functional business initiatives and encourages team members to cultivate relationships across the business. Establishes shared goals and information-sharing platforms to foster collaboration. Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately. Project Management Possesses knowledge of: Project management tools, techniques, and methodologies; project tracking tools, dashboards, and reports; communication management. To be able to carry out the following responsibilities: Manages project(s) or multiple work streams utilizing project evaluation tools, methods, and performance dashboards. Owns the discovery of project requirements through deep subject-matter expertise, timeline alignment, tasks schedules, resources, and status monitoring. Creates guidelines and methods for managing projects and ensures project partners follow proper procedures. Oversees alignment on timelines, tasks schedule, resources utilization, and project progress. Assesses complex changes and leads fact-based decisions in high-risk situations (for example, timeline adjustments, unforeseen circumstances). Ensures all stakeholders are in alignment with project approaches. Leads the development of communication and change frameworks to drive alignment with business strategies and desired outcomes. Problem Formulation Possesses knowledge of: Analytics, big data analytics, and automation techniques and methods; precedence and use cases; business requirements and insights. To be able to carry out the following responsibilities: Collaborates with multiple business stakeholders to gain an understanding of complex organizational problems from varied perspectives. Influences the business to redefine problem statements. Designs multi-stage, data-driven solutions to real-world problems for issues that are amenable to data-driven solutions. Redefines data analytics, big data analytics, automation goals, and deliverables by leveraging experience with business problems. Identifies return on investment. Site Structure Management Possesses knowledge of: Search engine optimization; site structure; site taxonomy; web analytics tools. To be able to carry out the following responsibilities: Collaborates with and understands the value of other research partners (for example, site analytics, consumer insights) to synthesize and leverage existing data and coordinate research efforts. Follows search engine optimization strategies or requirements to deliver high-quality content. Reviews raw data containing the factors influencing search rankings and analyzes their use in search engine optimization performance. Creates tracking systems to measure the relevance and popularity of website content. Conducts reviews the landing page content, keywords, and advertisement text to ensure relevance. Applied Business Acumen Possesses knowledge of: Industry and environmental factors; business practices across two or more domains (for example, Finance, Marketing, Sales, Technology, Business Systems, Human Resources); common business vernacular. To be able to carry out the following responsibilities: Evaluates proposed business cases for projects and initiatives. Influences business stakeholder decision-making. Translates and aligns business requirements into strategies, initiatives, and projects. Drives the execution of deliverables. Builds and articulates the business case and return on investment. Challenges business assumptions on topics related to assigned domain expertise. Develops new, organization-wide processes and ways of working. Teaches and guides team memebrs on best practices. Proactively engages in the external community to build Walmart's brand and learn more about industry practices Data Visualization Possesses knowledge of: Visualization guidelines and best practices for complex data types; Multiple data visualization tools (for example, Python, R libraries, Plot, Matplotlib, Platy, etc.); Advanced visualization techniques; Multiple story plots and structures (OABCDE); Communication & influencing techniques; Emotional intelligence. To be able to carry out the following responsibilities: Generates appropriate graphical representations of data and model outcomes Understands customer requirements to design appropriate data representation for multiple data sets Work with User Experience designers and User Interface engineers as required to build front end applications Presents to and influences the team and business audience using the appropriate frameworks and conveys clear messages through business and stakeholder understanding Customize communication style based on stakeholder under guidance, and leverages rational arguments Guide and mentor junior associates on story types, structures, and techniques based on context. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. Live our Values - Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Focus on our Associates - Diversity, Equity & Inclusion - Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Focus on our Associates - Talent Management - Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments. Live our Values - Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Embrace Change - Digital Transformation & Change - Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Deliver for the Customer - Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy. Deliver for the Customer - Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni merchant mindset and the EDLP and EDLC business models to all plans.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices .‎‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart .‎The annual salary range for this position is $90,000.00-$180,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:‎‎- Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's degree in information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area.7 years' experience in eCommerce merchandising, site operations, business management, or related area.2 years' supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related areaPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America