Sales Representative

As a Sales Representative at Waste Connections, you will focus on selling commercial waste removal, disposal, and recycling services, preparing bids and weekly reports, and nurturing relationships with both new and existing customers. Your role involves capturing contract expirations, documenting customer concerns, and coordinating with various departments to ensure customer satisfaction.

To qualify for the Sales Representative position at Waste Connections, you should preferably have a bachelor's degree and at least one year of outside sales experience. B2B experience is essential, while familiarity with the solid waste industry is a plus. Strong communication skills, organizational capabilities, and reliable transportation are also critical for success in this role.

While prior experience in the solid waste industry is preferred for the Sales Representative role at Waste Connections, it is not mandatory. What’s more important is your B2B experience and your ability to connect with customers efficiently.

Waste Connections is committed to promoting career growth for its Sales Representatives. We believe in providing endless opportunities for professionals willing to prove themselves. As you achieve your sales targets, you may have the opportunity to advance to higher roles within the company, potentially including relocation options as your career progresses.

Essential skills for a Sales Representative at Waste Connections include excellent communication, time management, and organizational abilities. You should be goal-oriented with a competitive spirit and capable of managing customer relationships effectively. Computer literacy is also crucial as you will be preparing reports and bids.

When answering this question, focus on specific examples of your B2B sales experience, detailing your role, the challenges you faced, and the strategies you employed to achieve your sales goals. Highlight any notable accomplishments and how your experience aligns with Waste Connections' objectives.

In your response, describe the steps you take to build rapport with clients, such as active listening, following up, and understanding their needs. Emphasize the importance of personalized communication and how you ensure customer satisfaction over time.

Discuss the techniques you find most effective for closing sales deals, such as creating urgency, highlighting benefits, and addressing objections. Share any relevant examples that demonstrate your successful closing strategies in past roles.

Provide a structured approach to handling objections, such as empathizing with the customer, clarifying the issue, and presenting a compelling counter-argument. Use real-life incidents to illustrate your ability to manage objections effectively.

Be genuine in your response. Discuss intrinsic motivators, such as personal goals, the thrill of achieving targets, or a desire to help customers. Relate this back to the competitive nature of a Sales Representative at Waste Connections.

Share a specific example of an occasion where you needed to pivot your sales strategy based on market trends or client feedback. Demonstrate your flexibility and creativity in responding to changing circumstances.

Talk about the software tools or CRM systems you've utilized to manage customer data, track sales progress, and generate reports. Emphasize your ability to leverage technology to enhance productivity and drive results.

Explain how you've approached preparing sales reports in previous roles, detailing what metrics you tracked, the frequency of reporting, and how you used data to inform your strategy. Highlight the importance of this practice in achieving sales goals.

Discuss your methods for researching industry trends, such as following relevant publications, engaging with industry groups, or networking. This shows your commitment to staying knowledgeable in the solid waste industry, which is beneficial for a Sales Representative at Waste Connections.

Outline a proactive plan for your first month, which could include learning about the company’s services, meeting the team, reaching out to existing clients, and shadowing experienced colleagues. This demonstrates your eagerness and initiative as you start your journey with Waste Connections.