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Partner Manager - Europe

Wati is a growing CPaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries.

We're a rapidly expanding team filled with talented people from around the globe, and we are now looking for a Partner Manager based in Europe to help drive channel acquisition and make our partners successful for the most loved SMB messaging collaboration tool.

*Applications submitted in English will only be considered for this role.

What you'll do:

  • Play a pivotal role in accelerating and developing our partnerships across BENELUX, DACH, UK And Iberia. 
  • Identify, onboard, enable relationships with the right partner persona from marketing agencies and IT/ITes organizations by running outbound campaigns. 
  • Track partner performance, address challenges, and ensure alignment with growth targets for the region. 
  • Drive go-to-market activities by working with cross-functional teams internally (e.g. product, product marketing, engineering, design, content etc) so as to plan and launch partnerships
  • Manage existing portfolio of partners which includes upselling, expanding the scope, and optimizing current partnerships.

What will make you stand out:

  • Hungry and driven to succeed: Can-do attitude and not afraid of rejections
  • Zoom in and zoom out: while executing well, able to think from strategic perspective
  • Having existing partner relationships in Europe which WATI can leverage
  • 6 to 10 years of experience overall with at least 4 years experience in partnerships, preferably in a SAAS company. 
  • Strong communication skills (verbal and written), energetic, team player.
  • Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment.
  • Prior experience in building a partnership program and a track record of building successful partnerships. 
  • Familiarity with CRM tools like Hubspot and Apollo. 
  • Fluent in English is a must and German / Spanish fluency is a plus.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Partner Manager - Europe, WATI.io

If you're passionate about building successful partnerships, Wati is looking for you to join our team as a Partner Manager - Europe! As a top-tier CPaaS platform providing seamless WhatsApp API solutions, we are transforming business communication for SMBs and large enterprises alike. Our headquarters based in Hong Kong is home to a rapidly expanding team, and we are proud to be backed by prominent investors such as Sequoia, DST Global, and Tiger Global. In this role, you'll play a crucial part in driving channel acquisition across Europe, focusing on regions like BENELUX, DACH, the UK, and Iberia. If you enjoy connecting with marketing agencies and IT organizations, this is the perfect opportunity for you! You'll be responsible for onboarding and nurturing partner relationships while tracking their performance to align with our growth objectives. Collaborating with internal teams, you’ll uncover innovative go-to-market strategies, manage existing partnerships, and optimize their potential for mutual success. If you possess a can-do attitude, thrive in rapid-paced environments, and have a solid background in partnership management—specifically within a SaaS setting—we want to hear from you! Bring your experience, strong communication skills, and self-driven mindset to Wati, and let's shape the future of messaging together. Don't miss out on this exciting chance to be part of an organization trusted by over 8000 customers worldwide and to make a real impact in the world of business communication.

Frequently Asked Questions (FAQs) for Partner Manager - Europe Role at WATI.io
What does a Partner Manager - Europe at Wati do?

As a Partner Manager - Europe at Wati, you'll focus on establishing and nurturing partnerships across various regions in Europe, specifically in BENELUX, DACH, the UK, and Iberia. Your responsibilities will include onboarding new partners, tracking their performance, driving go-to-market initiatives, and managing existing relationships to optimize their success.

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What skills are required for the Partner Manager - Europe position at Wati?

To excel as a Partner Manager - Europe at Wati, candidates should demonstrate strong communication skills, a can-do attitude, and the ability to thrive in a fast-paced environment. Additionally, having existing partner relationships in Europe, experience in partnership management within a SaaS context, and familiarity with CRM tools like Hubspot will set you apart.

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What are the responsibilities of a Partner Manager - Europe at Wati?

A Partner Manager - Europe at Wati is responsible for identifying and onboarding partnerships, tracking partner performance, and driving collaboration with internal teams to launch successful initiatives. You'll also manage and optimize existing partnerships, leveraging your expertise to enhance growth and success.

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What kind of experience is preferred for the Partner Manager - Europe role at Wati?

Wati is looking for candidates with 6 to 10 years of overall experience, including at least 4 years in partnerships within a SaaS company. Proven track records of building successful partnership programs and existing relationships with potential partners in Europe are particularly valued.

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Why should I apply for the Partner Manager - Europe position at Wati?

Applying for the Partner Manager - Europe position at Wati means joining a dynamic and rapidly growing CPaaS platform, where your contributions can directly impact business communication across the globe. Wati’s supportive team environment and innovative projects provide ample opportunities for professional growth and development.

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Is fluency in any language besides English required for the Partner Manager - Europe role at Wati?

While fluency in English is a must for the Partner Manager - Europe position at Wati, knowledge of German or Spanish is considered a plus. This bilingual skill could be advantageous in managing partnerships across diverse European markets.

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What traits will make a candidate stand out for the Partner Manager - Europe position at Wati?

Candidates with a strong drive for success, the ability to think strategically while executing tasks, and a self-driven mindset are likely to stand out for the Partner Manager - Europe role at Wati. A proven capacity for resilience, especially in facing rejections, is also a favorable trait.

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Common Interview Questions for Partner Manager - Europe
How do you effectively onboard a new partner?

To effectively onboard a new partner, start by understanding their unique needs and expectations. Conduct a kickoff meeting to align on goals, provide necessary training, and establish clear communication channels. Continuous support during the onboarding phase is crucial to ensuring both parties are set for success.

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Can you explain how you track and measure partner performance?

Partner performance can be tracked through KPIs such as revenue generated, engagement levels, and feedback ratings. Utilize CRM software to monitor these metrics continuously and schedule regular check-ins with partners to discuss their progress and address any challenges they may face.

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What experience do you have with partnership programs?

When discussing your experience with partnership programs, focus on your role in developing and executing these strategies. Highlight your success stories, the types of partnerships you managed, and how you drove mutual success through collaboration and innovative initiatives.

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Tell me about a time you successfully resolved a conflict with a partner.

In your response, describe a specific situation where you identified the conflict, facilitated open communication, and worked collaboratively with the partner to reach a resolution. Emphasize how this experience enhanced your ability to manage partnerships and warranted a stronger relationship moving forward.

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How would you approach identifying new potential partners?

To identify new potential partners, start by conducting market research to find relevant companies that align with Wati's goals. Utilize networking opportunities, industry events, and social media platforms to build connections with key players in your target markets.

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What strategies do you have for upselling existing partnerships?

Upselling existing partnerships can be achieved through regular performance reviews and understanding the partner’s evolving needs. Develop tailored solutions that can enhance their offering, provide valuable insights on market trends, and highlight success stories from other partnerships to inspire new ideas.

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Describe a successful go-to-market strategy you implemented.

Discuss a specific go-to-market strategy where you collaborated with cross-functional teams to combine insights and resources. Detail how you defined target audiences, created marketing materials, and defined metrics for success, ensuring the team aligned to execute effectively.

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How do you stay current on industry trends related to partnerships?

Staying current on industry trends can be accomplished through consistent research, following industry leaders on social media, attending webinars, and participating in relevant professional groups and forums. Engaging with relevant content helps you foresee potential shifts in partnerships and leverage insights for Wati.

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What CRM tools have you used, and how do they benefit your partnership management?

Mention specific CRM tools you've utilized, such as Hubspot or Apollo, and explain how they've helped streamline your workflow in partnership management. Discuss how these tools can enhance communication, track performance metrics, and organize relationships efficiently.

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What qualities do you believe are essential for a successful Partner Manager?

Essential qualities for a successful Partner Manager include strong communication skills, strategic thinking, adaptability, and resilience. The ability to understand various partner needs and develop tailored solutions, alongside maintaining a positive attitude during challenges, is key to fostering lasting relationships.

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WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. We believe customer relationships are built through conversations, one message at a time. Through our cutting-edge customer...

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Full-time, remote
DATE POSTED
November 24, 2024

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