Pessoa Estagiária de Social Media | CX

As a CX Social Media Intern at Wellhub, your main responsibilities will involve supporting the CX Team Manager with customer experience initiatives, collaborating on comprehensive social media strategies, and guiding CX agents to deliver exceptional customer interactions. You'll also enhance brand visibility on social media platforms, engaging users and empowering them towards wellbeing.

To apply for the CX Social Media Intern position at Wellhub, you should be currently pursuing a bachelor's degree in Marketing, Advertising, Journalism, or Public Relations with an expected graduation date from June 2026 onwards. Knowledge in content creation, social media management, and a good command of English are additional advantages.

Being a CX Social Media Intern at Wellhub provides a unique opportunity for personal and professional growth in a fast-paced tech environment. You'll develop practical skills in social media management and customer engagement, while also gaining insights into the wellness industry, setting a strong foundation for your future career.

The company culture at Wellhub is supportive, flexible, and inclusive. As a CX Social Media Intern, you'll work in an environment that promotes health, wellbeing, and work-life balance among employees. Wellhub values your contributions and encourages personal growth, fostering a collaborative atmosphere where innovative ideas thrive.

As a CX Social Media Intern at Wellhub, you can expect benefits such as health and dental insurance, a flexible work environment, access to wellness programs, paid time off, and outstanding opportunities for career development. The company nurtures an environment where employees can thrive personally and professionally.

Highlight any projects or internships where you’ve managed social media accounts. Discuss the platforms you’ve used, strategies you implemented, and how you measured engagement or growth.

Mention specific blogs, influencers, or tools you follow to keep up with trends. This shows your passion and commitment to social media, especially as a CX Social Media Intern at Wellhub.

Share a specific example demonstrating your problem-solving and communication skills. Explain how you turned the situation around, if applicable, and what you learned from it.

Discuss creative content ideas, community engagement strategies, and ways to foster user-generated content. Tailor your response to align with Wellhub’s mission of promoting wellbeing.

Express your appreciation for Wellhub's focus on wellbeing and innovation. Share how their mission aligns with your personal values and career goals.

Explain your approach to researching audience demographics, using analytics, and leveraging both creativity and data to tailor content that resonates with different segments of Wellhub’s audience.

Discuss any relevant coursework, projects, or experiences where you’ve written copy. Focus on how your writing aligns with promotional goals and engages readers effectively.

Describe your time management approach, perhaps mentioning tools or methods you use to stay organized, which is essential for a CX Social Media Intern.

Detail your role, the campaign’s goals, execution, and measurable results. Showcase your understanding of effective social media strategies.

Outline elements such as timely responses, thoughtful engagement, and personalized interactions, vital for the role at Wellhub. Share your vision of how to create such experiences.