Sales Operations Senior Manager

As a Sales Operations Senior Manager at Wellhub, your responsibilities include defining and executing sales operations foundations, managing variable compensation models, and optimizing daily operational processes. You will partner with sales leadership across various regions, contribute to annual strategic planning, and provide insightful recommendations that aid in achieving our business goals.

To qualify for the Sales Operations Senior Manager role at Wellhub, candidates should have experience in sales operations or management consulting, advanced skills in data analysis, and proficiency in Salesforce. A collaborative mindset, fluency in English, and the ability to present compelling recommendations to senior leaders are essential.

At Wellhub, we have a culture built on trust, flexibility, and integrity. As a Sales Operations Senior Manager, you will be part of an inclusive environment that champions employee wellbeing and encourages professional development. We believe in empowering our team to thrive while promoting a supportive atmosphere for each other.

The Sales Operations Senior Manager plays a crucial role in driving the success of Wellhub's mission by optimizing sales processes and providing strategic insights. By fostering productivity through data-driven decisions, you directly influence our ability to connect employees to wellness resources and empower organizations to prioritize wellbeing.

Sales Operations Senior Managers at Wellhub enjoy a flexible workplace with custom benefits, health and wellness programs, paid parental leave, and ample opportunities for personal and career growth. We are committed to fostering a supportive environment that promotes work-life balance and employee wellbeing.

When answering this question, highlight specific experiences in sales operations, detailing your involvement in cross-functional collaborations and data analysis. Focus on how your strategies improved sales performance and strengthened organizational efficiencies.

Discuss your approach to data analysis, including tools you use, the metrics you focus on, and how you translate that data into actionable insights. Emphasize the importance of aligning data analysis with company goals, like those at Wellhub.

Share your prioritization techniques, such as using OKRs or performance metrics, to align with company strategy. Illustrate this by providing an example of a time when you effectively managed multiple objectives to achieve significant outcomes.

Explain your approach to conflict resolution, focusing on transparent communication and collaboration. Share an example of a previous conflict you successfully navigated, demonstrating your diplomatic skills and your ability to maintain strong working relationships.

Highlight that Salesforce is critical for managing customer relationships and sales performance tracking. You can mention your experiences using Salesforce to streamline processes, enhance communication, and drive data-driven decision-making.

Discuss strategies such as implementing regular performance reviews, building a collaborative culture, and offering professional development opportunities. Provide examples of strategies you've implemented in previous roles and their outcomes.

Demonstrate your understanding of Wellhub’s mission and explain how you would ensure that sales strategies reflect and support it. You could mention creating initiatives that connect well with employees' wellness, both personally and corporately.

Provide specifics about your previous budget management experiences, focusing on how you've balanced budgets effectively while ensuring team success. Share an instance where your budgeting skills directly contributed to improved profitability.

Share specific examples of insights you derived from data analysis that led to meaningful changes in sales strategies or processes. Results should showcase your impact on improving sales performance in measurable terms.

Talk about initiatives you would advocate for that promote a positive work environment, such as encouraging breaks, wellness programs, or team-building activities, reinforcing Wellhub's commitment to wellbeing.