Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior Client Services Advisor image - Rise Careers
Job details

Senior Client Services Advisor

Job Summary of Senior Client Services Advisor:A Senior Branch Premier Banker (SAFE) position has opened up within the Consumer and Small Business Banking vertical of Wells Fargo's Branch Banking operations, where experienced and proactive candidates are encouraged to apply. The role calls for acquiring and deepening relationships with high net-worth clients, providing reliable financial advice, and overseeing risk management with regulatory compliance.Job Duties and Responsibilities of Senior Client Services Advisor:• Keep your customer base growing by proactively reaching out to new, high-value clients and small business owners. Set up appointments to solidify relationships and establish yourself as a trusted partner.• Apply relevant resolution strategies to address moderately complex customer concerns, using discretion when necessary.• Put forward banking concerns or corporate dangers that necessitate a detailed assessment to avoid potential losses.• Help customers find the best financial services and products to suit their needs.• To offer exceptional support to clients, it's imperative to have a complete understanding of Wells Fargo's banking, investment, and credit solutions.• Identify complex financial challenges that clients face, drawing on your extensive experience in business banking, mortgage, retirement, and investment services, and offer practical and rational solutions.• Adherence to policies, procedures and controls, as well as compliance with relevant laws and regulations, is key to managing any potential business risks.• Develop personalized financial plans by analyzing client information.• Establish stronger ties with branch colleagues, affluent consumers, and partners, leading to greater customer prosperity and satisfaction.• Exhibit autonomous decision-making in managing customer relationships, giving periodic check-ups, and revising suggestions where necessary.• Take on a leadership role in the branch team by offering guidance and support to your colleagues on relationship development and navigating challenging client situations.• Take the initiative to improve your professional expertise by acquiring pertinent licenses, such as Series 7 and Series 66, through rigorous study and testing.Qualifications and Experience of Senior Client Services Advisor:• Candidates must have worked in customer service for at least four years or provide evidence of an equivalent background obtained from work-related roles, military service, or educational opportunities.• My three years of expertise have allowed me to finesse my ability to create and maintain effective partnerships with clients and collaborators.• A knowledgeable consultant who has at least three years of experience giving personalized recommendations to clients on various products and services.• Financial services include various sectors such as investments, consumer finance, private banking, brokerage, and mortgage lending, each with its unique operational requirements.• Consistently staying up-to-date with the latest trends and developments in the financial services industry and incorporating this knowledge into unique financial recommendations for clients.• Passing the FINRA Series 6 and 63 exams (or their recognized equivalents) is desired for this position.• To be considered for this role, you must have a valid State Insurance license.• Prior experience in a registered financial services position is preferable.• Superior skills in communicating clearly and persuasively, both verbally and in writing.• Comprehensive knowledge of branch banking compliance controls, risk management, and loss prevention is critical for ensuring ethical business dealings and financial accountability.• The talent to familiarize customers with advanced technology and digital banking solutions, thus enabling them to make informed decisions.• Using business acumen to proffer financial advisory services to startups and small-scale businesses.Benefits of Senior Client Services Advisor:• A total compensation package that includes an attractive base salary and the opportunity to earn bonuses and incentives.• 401(k) Plan• Paid Time Off• Parental Leave• Critical Caregiving Leave• Health Benefits• Commuter Benefits• Tuition Reimbursement• Adoption Reimbursement• Discounts and Savings• Financial Support for Dependent Children of Collegiate Students Through ScholarshipsAbout Company:As an organization, Wells Fargo is dedicated to empowering our employees to succeed and thrive in every aspect of their lives. We achieve this through a number of engaging and supportive initiatives, including competitive salaries, comprehensive benefits packages, career development opportunities, and community involvement programs. Our status as a top employer is further reflected in our recognition on the LinkedIn Top Companies List as one of the best workplaces in the U.S. for employee growth and development
Wells Fargo Glassdoor Company Review
3.6 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Wells Fargo DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Wells Fargo
Wells Fargo CEO photo
Charlie Scharf
Approve of CEO

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Client Services Advisor, Wells Fargo

If you're ready to take your career to the next level, consider the role of Senior Client Services Advisor at Wells Fargo in Deep River, CT. In this exciting position, you’ll have the opportunity to build and deepen relationships with high net-worth clients while being their trusted financial advisor. You’ll proactively reach out to new potential clients, helping them navigate the complex world of financial services. By applying your knowledge of investments, banking, and credit solutions, you’ll help customers find the best products tailored to their needs. As a Senior Client Services Advisor, your role will include overseeing risk management to ensure compliance with regulations, while also proactively addressing any customer concerns with innovative solutions. Not only will you be a crucial part of your clients' financial journeys, but you’ll also have the chance to positively impact branch performance by mentoring and guiding colleagues. With an impressive benefits package that includes a competitive salary, bonuses, health benefits, and more, Wells Fargo truly supports the well-being and growth of its employees. Join us in Deep River, CT, and help us in our journey to empower our clients and foster financial literacy.

Frequently Asked Questions (FAQs) for Senior Client Services Advisor Role at Wells Fargo
What are the responsibilities of a Senior Client Services Advisor at Wells Fargo?

As a Senior Client Services Advisor at Wells Fargo, your responsibilities include building strong relationships with high net-worth clients, providing personalized financial advice, managing risks, and ensuring compliance with banking regulations. You’ll proactively engage with potential clients, helping them navigate their complex financial needs while also supporting and mentoring your colleagues.

Join Rise to see the full answer
What qualifications are needed for the role of Senior Client Services Advisor with Wells Fargo?

To qualify for the position of Senior Client Services Advisor at Wells Fargo, candidates should have at least four years of customer service experience, preferably in financial services. A proven track record of developing client relationships, knowledge of financial products, and relevant licenses, such as Series 7 and Series 66, are often required. Strong communication skills are also essential.

Join Rise to see the full answer
How does Wells Fargo support the career growth of Senior Client Services Advisors?

Wells Fargo is dedicated to employee growth, providing a comprehensive benefits package and opportunities for further education and career progression. As a Senior Client Services Advisor, you can enhance your skills through training programs, professional licenses, and mentoring opportunities, helping you thrive in your role and advance your career.

Join Rise to see the full answer
What does a typical day look like for a Senior Client Services Advisor at Wells Fargo?

A typical day for a Senior Client Services Advisor at Wells Fargo involves connecting with high-net-worth clients, analyzing their financial needs, and providing tailored recommendations. You’ll also spend time addressing customer inquiries, collaborating with branch colleagues, and conducting follow-ups to maintain strong relationships, ensuring that clients feel valued and well-informed.

Join Rise to see the full answer
What benefits can a Senior Client Services Advisor expect when working at Wells Fargo?

Senior Client Services Advisors at Wells Fargo can expect a competitive compensation package, including base salary, bonuses, and health benefits. Additionally, employees enjoy 401(k) plans, paid time off, tuition reimbursement, and various employee support programs, all aimed at promoting their overall well-being and job satisfaction.

Join Rise to see the full answer
Common Interview Questions for Senior Client Services Advisor
Can you explain your experience with building client relationships as a Senior Client Services Advisor?

In my previous roles, I focused on understanding client needs and providing tailored solutions, which helped me build trust and long-term relationships. By actively listening and communicating effectively, I was able to enhance the overall client experience.

Join Rise to see the full answer
How do you ensure compliance with banking regulations in your advisory role?

I prioritize staying updated with the latest regulatory changes and seek ongoing training opportunities. By incorporating compliance checks into my interactions with clients and being transparent about applicable policies, I ensure a responsible approach to financial advising.

Join Rise to see the full answer
What strategies do you use to approach high-net-worth clients?

When approaching high-net-worth clients, I focus on personalized service, starting with meticulous research about their financial background and preferences. I aim to provide value through insightful discussions and relevant product offerings that meet their unique needs.

Join Rise to see the full answer
How do you handle complex financial challenges presented by clients?

I analyze each client's situation thoroughly and leverage my expertise to offer practical solutions. Drawing on past experiences, I guide clients through potential options while ensuring they understand the implications of each choice.

Join Rise to see the full answer
Can you describe your familiarity with Wells Fargo's financial products?

I have a solid understanding of Wells Fargo's array of financial products and services. I continuously educate myself through workshops and training, which enables me to make informed recommendations that resonate with clients’ objectives.

Join Rise to see the full answer
How do you stay updated on industry trends that may affect your clients?

I subscribe to reputable financial publications, attend industry conferences, and participate in networking events. Staying informed allows me to provide timely advice and adjust client strategies to align with emerging trends.

Join Rise to see the full answer
What leadership qualities do you believe are important for a Senior Client Services Advisor?

A Senior Client Services Advisor should possess strong communication skills, empathy, and the ability to inspire confidence in both clients and colleagues. Leading by example and fostering a collaborative environment are crucial for team success.

Join Rise to see the full answer
How do you prioritize and manage multiple client relationships?

I use organizational tools to track client interactions and set reminders for follow-ups. Prioritizing clients based on their needs and deadlines ensures I provide timely, effective support while also managing my workload efficiently.

Join Rise to see the full answer
What role does technology play in your advisory approach?

Technology is vital in my approach, aiding in client communication, data analysis, and efficient service delivery. Familiarizing clients with digital banking tools enhances their experience and empowers them to take control of their financial decisions.

Join Rise to see the full answer
How would you adapt your advisory style to cater to different client personalities?

I assess each client's personality and adapt my approach accordingly. Whether they prefer detailed analyses or high-level overviews, I strive to present information in a manner that resonates with their communication style and comfort level.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 4 days ago
Photo of the Rise User
Boldr Remote No location specified
Posted 3 days ago
Photo of the Rise User
Posted 6 days ago
Photo of the Rise User
Domino's Hybrid 1088 Sibley Boulevard, Calumet City, IL
Posted 6 days ago
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Posted 9 days ago
Photo of the Rise User
Domino's Hybrid 529 Main Street, Spotswood, NJ
Posted 5 days ago

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S. Wells Fargo is No. 47 on Fortu...

372 jobs
MATCH
Calculating your matching score...
BADGES
Badge Diversity ChampionBadge Future MakerBadge Global CitizenBadge InnovatorBadge Work&Life BalanceBadge Rapid Growth
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 3, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!