Contract Processor I - job 2 of 2

As a Contract Processor I at Westgate Resorts, your key responsibilities will include entering data into our systems for various departments, ensuring the accuracy of contract data, and filing source documents post-entry. You'll also handle inquiries regarding the entered data, print and prepare outgoing documents for owners, and work on special projects as assigned. This role is crucial for maintaining the integrity of our contracts and supporting the overall functionality within our resort operations.

To qualify for the Contract Processor I role at Westgate Resorts, you should have a high school diploma or GED, along with one to three months of relevant experience or training. While timeshare experience is a plus, strong language skills, especially if you are bilingual in English and Spanish/Portuguese, will enhance your candidacy. If you possess a keen eye for detail and exceptional communication skills, you may be a great fit for this position!

Westgate Resorts offers a variety of benefits for Contract Processor I employees, including access to Daily Pay, which allows you to access your pay when you need it. Additionally, you'll find wellness programs, a fun and family-oriented culture, exclusive discounts on hotels, resorts, and restaurants, and opportunities for advancement and development. Our commitment to community involvement further enriches the work experience, making it not just a job, but a rewarding career.

At Westgate Resorts, we value your growth and offer training and development opportunities tailored to your role as a Contract Processor I. You will receive comprehensive onboarding to familiarize you with our systems and expectations. Furthermore, we provide ongoing training resources and encourage participation in further learning activities. This commitment to professional growth ensures you have the skills necessary to advance in your career within our organization.

To apply for the Contract Processor I position at Westgate Resorts, simply submit your application through our website, ensuring you include an updated resume. If you have any disabilities and require reasonable accommodations during the application process, you can email our HR team for assistance. After initial review, qualified candidates will be contacted for interviews, where you’ll have the opportunity to demonstrate your skills and discuss your enthusiasm for contributing to our team!

When answering this question, highlight any previous roles involving data entry or administrative tasks. Provide specific examples of how you maintained accuracy while managing information, showcasing your problem-solving skills to resolve discrepancies in data.

In this scenario, emphasize your proactive approach. You could express the importance of communication by stating that you would contact the preparer of the document to clarify missing data, ensuring all information is complete before processing.

Discuss any relevant software programs you've worked with, such as Microsoft Excel, databases, or other management systems. Highlight your adaptability and willingness to learn new technologies, making you a strong asset for the Contract Processor I role.

Here, outline your time management strategies. Explain how you assess the urgency of tasks and organize your workload effectively to meet deadlines without compromising quality while ensuring all essential duties are fulfilled.

Share a relevant experience where you handled an inquiry effectively. Mention steps you took to address their concerns, ensuring you communicated clearly and empathetically, reflecting Westgate Resorts' commitment to guest satisfaction.

Express your enthusiasm for the hospitality industry and desire to contribute to a company known for its customer service excellence. Mention specific aspects of Westgate Resorts, such as the company's family culture or community involvement opportunities, that resonate with you.

You might convey that accuracy and attention to detail are imperative for this role, as maintaining data integrity is crucial. Offer examples of how you exemplify these qualities through your past work experiences.

Illustrate your openness to constructive feedback by providing examples of how you’ve applied past critiques to improve your work processes and overall performance in previous roles.

Explain your commitment to quality by articulating a clear process for rectifying errors. You might discuss verifying the data source, correcting the input, and notifying any relevant team members of the mistake to maintain transparency.

Emphasize your passion for roles that include data management and customer service. Describe how the Contract Processor I position aligns with your skills and career aspirations, particularly in the context of working at an outstanding company like Westgate Resorts.