Engineering Tech III

As an Engineering Tech III at Westgate Blue Tree Resort, your primary responsibilities include performing and leading engineering projects, managing maintenance tasks, conducting inspections on MEP systems, troubleshooting and repairing HVAC and plumbing components, and overseeing small construction projects. You will also ensure compliance with safety standards and actively communicate with guests and team members to address any maintenance-related concerns.

To qualify for the Engineering Tech III position at Westgate Blue Tree Resort, candidates must have a high school diploma and a minimum of three years of hands-on maintenance experience in a resort or commercial setting. Essential certifications required include a valid driver’s license, Universal EPA HVAC license, and CPO (Certified Pool Operator) license. Strong communication skills and the ability to lift up to 50 pounds are also necessary to excel in this role.

Working as an Engineering Tech III at Westgate Blue Tree Resort means entering a dynamic and rewarding work environment. You’ll be part of a supportive team, all working towards one common goal: providing a memorable experience for our guests! The resort is beautifully landscaped and offers various challenges that will let your skills shine, from hands-on maintenance tasks to engaging guest interactions.

In your role as Engineering Tech III at Westgate Blue Tree Resort, you will use both hand and power tools to perform maintenance tasks. Familiarity with operating resort operations software is also essential. You will be tasked with jobs that require understanding technical data, blueprints, and OEM manuals, giving you the chance to leverage your technical knowledge daily.

Yes, at Westgate Blue Tree Resort, we are committed to the professional growth of our team members. As an Engineering Tech III, you will have access to advancement and development opportunities through training programs and community involvement initiatives. We believe in fostering a culture of growth and helping our staff reach their full potential.

When answering this question, highlight your specific hands-on experience with HVAC systems. Discuss the types of systems you have worked on, maintenance tasks you performed, troubleshooting methods you used, and any relevant certifications, such as your EPA HVAC license, that speak to your knowledge and capability.

Explain your process for prioritizing tasks, emphasizing your ability to assess urgency, impact on guest experience, and available resources. Discuss your experience in balancing immediate guest needs with scheduled maintenance to ensure efficient and effective operations.

Safety is paramount in maintenance work. Discuss the safety protocols you adhere to, including the use of appropriate PPE, understanding safety data sheets, and performing risk assessments before starting tasks. Also, mention how you contribute to a safety-conscious environment by leading by example and promoting safety among team members.

Share your approach to resolving guest complaints effectively. Explain how you communicate with empathy, actively listen to their concerns, and take immediate action to address maintenance issues. Highlight how your problem-solving skills ensure guest satisfaction and maintain their trust in the resort.

When discussing a challenging repair, provide a specific example that showcases your technical skills and problem-solving abilities. Explain the situation, your diagnostic process, and the steps you took to complete the repair. Highlight any tools or methods you used that demonstrate your expertise.

Discuss your hands-on experience troubleshooting and repairing plumbing and electrical systems, citing examples of specific types of work done. Highlight any relevant coursework or certifications you possess that qualify you for projects related to plumbing and electrical maintenance.

Effective communication is key! Explain how you ensure clear, concise, and professional communication through various means such as radios, emails, and team meetings. Provide examples of how you keep your team informed about tasks and updates, fostering a collaborative work environment.

Emphasize the importance of teamwork in maintaining a fully functioning resort. Discuss how collaboration with colleagues enhances efficiency, ensures safety, and creates a supportive work environment. Provide examples of how you work with different teams to tackle projects or solve problems.

List the tools you consider essential, such as hand tools, power tools, and any specialized equipment you use regularly. Explain why these tools are critical to performing your duties effectively and how you ensure they are properly maintained.

Convey your genuine interest in the role and the company. Discuss what excites you about working at Westgate Blue Tree Resort, such as their commitment to guest experiences, team culture, or growth opportunities. Align your skills and values with those of the company to demonstrate a good fit.