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Engineering Tech II

Company Description

Pay Rate: $19 - $22 /Hour- If you're looking for a more flexible way to get paid, we have DailyPay available.

Westgate Blue Tree Resort offers you the opportunity to welcome guests to our beautifully landscaped property in Lake Buena Vista near world-famous theme parks and help them enjoy a truly memorable Central Florida vacation getaway. As a member of the Westgate Blue Tree team, you will experience a truly unique and rewarding work environment.

Job Description

Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

This individual must possess and adhere to the following core values:

  • Integrity – Doing the right thing when no one is looking.
  • Passion – Creating a positive impact.
  • Work Ethic – Taking pride in your work.

As an Engineering Tech II, you will, 

  • Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
  • Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed.
  • Diagnose, replace, and repair minor electrical components such as receptacles and ballasts.
  • Troubleshoot and repair appliances and household fixtures.
  • Understand HVAC systems and perform basic preventive maintenance and diagnostics.
  • Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking.
  • Repair or replace tiles, grout, vinyl, and carpet as required.
  • Work with pools, spas, and water features, including chemical balancing and cleaning tasks.
  • Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
  • Operate resort operations devices and software effectively (HotSOS and other applicable systems).
  • Communicate professionally through radios, phones, emails, and verbal interactions.
  • Perform maintenance and cleaning tasks as required by resort management.
  • Safely use hand tools, power tools, and battery-powered tools required for the job.
  • Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
  • Follow safety guidelines and practices.
  • Recognize and identify potential safety hazards on the property.
  • Communicate and interpret guest needs through positive interactions toward resolution.
  • Adhere to all CFI/Westgate Resorts policies and procedures.
  • Always represent Westgate Resorts professionally through appearance, attire, and behavior.
  • Perform other tasks as assigned by resort operations leadership.

Qualifications

  • High school diploma required.
  • Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
  • Must have and maintain a valid driver’s license.
  • CPO (Certified Pool Operator) license as required by the resort.
  • Written and verbal communication in English is expected.
  • Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
  • Strong communication skills required to excel in interactions with guests and colleagues.
  • Ability to be versatile, work well under pressure, and meet deadlines.
  • Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
  • Must communicate effectively with supervisors and resort leadership.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$42600 / YEARLY (est.)
min
max
$39440K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Engineering Tech II, Westgate Resorts

Looking for a rewarding career opportunity? Westgate Resorts is excited to offer the Engineering Tech II position at our stunning Blue Tree Resort in Lake Buena Vista, Orlando! As a vital member of our team, you'll work hard to support resort operations through a variety of maintenance tasks. Your work will include everything from troubleshooting plumbing issues to performing basic HVAC maintenance and diagnosing electrical components. We pride ourselves on a culture of integrity, passion, and a strong work ethic, so you'll be joining a team that is committed to making a positive impact! We believe in providing a safe and enjoyable environment for our guests, which means you'll play a crucial role in ensuring everything runs smoothly. In addition to maintenance tasks, you'll also be involved in procurement processes to keep our tools and materials on hand. Your communication skills will come into play as you interact with guests and colleagues, friendly and professionally. To thrive in this role, you should have at least 1 to 3 years of relevant hands-on experience, a valid driver's license, and a desire to make each day fulfilling. Our comprehensive benefits package includes health insurance, paid time off, and amazing discounts as part of the Westgate family. Are you ready to bring your skills and passion to Westgate Blue Tree Resort? Join us in creating memorable experiences for our guests!

Frequently Asked Questions (FAQs) for Engineering Tech II Role at Westgate Resorts
What are the responsibilities of the Engineering Tech II at Westgate Resorts?

As an Engineering Tech II at Westgate Resorts, you'll be responsible for performing maintenance tasks including plumbing repairs, basic electrical work, and HVAC diagnostics. You'll also handle projects and preventive maintenance as directed by resort management, ensuring our guests enjoy a flawless stay.

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What qualifications are needed for the Engineering Tech II position at Westgate Resorts?

To qualify for the Engineering Tech II position at Westgate Resorts, candidates should possess a high school diploma and 1 to 3 years of hands-on experience in trades or maintenance. A valid driver's license is also required, along with necessary certifications like the Certified Pool Operator (CPO) license.

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What kind of work environment can I expect as an Engineering Tech II at Westgate Resorts?

Westgate Resorts offers a supportive and dynamic work environment. As an Engineering Tech II, you'll be part of a dedicated team focused on maintaining our beautiful properties and enhancing guest experiences, all while promoting a culture of integrity and passion.

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Are there opportunities for advancement for Engineering Tech II at Westgate Resorts?

Absolutely! Westgate Resorts is committed to the professional growth of our employees. As an Engineering Tech II, you'll have access to advancements and development opportunities, enabling you to further your career within our organization.

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What benefits does Westgate Resorts offer Engineering Tech II employees?

Westgate Resorts provides a comprehensive benefits package for Engineering Tech II employees, including health, dental, and vision insurance, paid time off, a 401K plan, and exclusive discounts. Plus, you'll enjoy flexible pay options through Daily Pay!

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Common Interview Questions for Engineering Tech II
What experience do you have that qualifies you for the Engineering Tech II position?

When answering this question, highlight your relevant experience in maintenance and trades. Discuss specific tasks you've performed, such as plumbing repairs or HVAC maintenance, and how these prepared you for the Engineering Tech II role at Westgate Resorts.

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How do you handle unexpected maintenance issues in a resort setting?

Employers like Westgate Resorts value problem-solving skills. Describe a situation where you encountered an unexpected issue, how you approached diagnosing the problem, and the steps you took to resolve it efficiently while ensuring guest satisfaction.

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Can you explain your experience with HVAC systems?

Speak to your hands-on experience with HVAC systems, including any preventive maintenance or troubleshooting you've conducted. Mention any specific tasks that relate closely to the Engineering Tech II role and how you keep up with HVAC guidelines or safety protocols.

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What safety measures do you follow when conducting maintenance tasks?

Emphasize the importance of safety protocols in your response. Discuss your familiarity with using personal protective equipment (PPE), as well as how you assess and mitigate safety hazards on the property.

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How do you prioritize your tasks as an Engineering Tech II?

Prioritization is key in this role. Talk about how you assess the urgency of work orders versus regular maintenance tasks, and give examples of how you've effectively managed your time to meet deadlines while maintaining quality.

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What tools are you proficient in using for maintenance tasks?

Provide a list of tools and technologies you're experienced with, particularly those relevant to plumbing, electrical work, and HVAC systems. Highlight any specific equipment Westgate Resorts uses that you are familiar with to demonstrate your preparedness.

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How do you ensure effective communication with guests and your team?

Share strategies that promote positive communication, whether through verbal interactions, emails, or using communication devices. Give examples of how you've resolved guest concerns through effective dialogue and teamwork.

Join Rise to see the full answer
What role does teamwork play in maintenance at a resort?

Discuss the importance of collaboration within the Engineering Tech II role. Provide an example of a successful project where teamwork contributed to maintaining the resort's standards and guest satisfaction.

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How do you keep track of maintenance requests and inventory?

Mention any systems or software you've used in previous roles to track work orders and inventory management. Highlight your attention to detail and organizational skills in this aspect of maintenance operations.

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Why do you want to work as an Engineering Tech II at Westgate Resorts?

Express your enthusiasm for the position by discussing what excites you about being part of the Westgate team. Mention the values of the company and how they align with your career goals and work ethic.

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As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...

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Full-time, on-site
DATE POSTED
January 6, 2025

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