Dental Hygiene Coordinator

As a Dental Hygiene Coordinator at Wiemeyer Dentistry, your main responsibilities will include managing hygiene schedules, ensuring recare visits are timely, and facilitating smooth patient flow. You'll work closely with our Hygiene team to assure patients aren’t just seen on time, but also leave with a complete understanding of their treatment plans.

To qualify for the Dental Hygiene Coordinator position at Wiemeyer Dentistry, it is ideal to have at least 1 year of experience in customer service, hospitality, or within a dental/medical setting. Familiarity with Dentrix software is highly preferred to effectively manage scheduling and patient interactions.

The Dental Hygiene Coordinator position at Wiemeyer Dentistry is part-time, structured from Monday to Thursday with working hours from 8 am to 3 pm, allowing for a healthy work-life balance while contributing to our exceptional dental care.

As a Dental Hygiene Coordinator at Wiemeyer Dentistry, you can expect a referral bonus program along with 401(k) options, making this role not only rewarding in terms of patient interaction but also beneficial for your financial future.

Wiemeyer Dentistry ensures a positive patient experience through the Dental Hygiene Coordinator's efforts to optimize schedules, maintain effective communication with patients regarding their treatment plans, and by providing a friendly and welcoming environment that makes dental visits stress-free.

When answering, ensure you highlight specific examples of how you've effectively managed schedules, perhaps using software like Dentrix. Explain the methodologies you used to maintain efficiency while focusing on patient care.

Discuss techniques like prioritizing patients based on their needs, ensuring clear communication between team members, and employing time-management skills. Mention any experience you have in handling high-volume periods effectively.

Highlight your communication skills and ability to empathize. Describe a scenario where you diffused a tense situation, illustrating conflict resolution techniques and your commitment to patient satisfaction.

Share your perspective on the importance of clear communication, attentiveness to patient concerns, and a warm environment. Stress that a positive experience begins with the first point of contact, which is often the front desk.

Tailor your answer to reflect your admiration for their patient-centered approach, the reputation they've built within the community, and how your values align with their objectives. Show that you’ve done your homework about the practice.

Outline any experience you have with Dentrix, emphasizing your ability to navigate and utilize its features effectively, particularly for scheduling and patient management. Mention any training or certifications you may have regarding dental software.

Provide insights into your organizational skills and time management. Perhaps share an anecdote of a typical day in a previous role where prioritization was key to success.

Stress the critical nature of communication in patient care and teamwork. Use examples from past experiences to show how you effectively communicated both with patients and colleagues to ensure a seamless operation.

Detail your approach to conflict resolution in scheduling situations, perhaps discussing the importance of proactive communication, flexibility, and finding win-win solutions for the patient and the practice.

Reflect on your passion for patient care, the satisfaction that comes from helping others, and your drive to work within a collaborative team. Make it personal and relate it back to the mission of Wiemeyer Dentistry.