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Assistant Property Manager (The Blossom Apartments and Liberty Village)

WinnCompanies is seeking an Assistant Property Manager to split their time between The Blossom Apartments, a 48-unit residential community, and Liberty Village, a 38-unit residential community: both of which are located in Beaumont, CA.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


Please note that the pay rate for this position is $22.24 per hour.


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Experience with RealPage property management software.


$22.24 - $22.24 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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Average salary estimate

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$46259K

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What You Should Know About Assistant Property Manager (The Blossom Apartments and Liberty Village), WinnCompanies

Are you ready to take the next step in your career? Join WinnCompanies as an Assistant Property Manager, splitting your time between The Blossom Apartments and Liberty Village in beautiful Beaumont, CA. In this role, you’ll report directly to the Property Manager and be actively involved in maintaining the smooth operation of both communities. You’ll get hands-on experience by managing leasing processes, addressing service requests, and providing exceptional customer service to residents. Picture this: helping prospective tenants find their dream homes, addressing their concerns promptly, and keeping everything organized from accounts payable to monthly financial reports. The job requires qualities such as outstanding communication skills, a meticulous attention to detail, and a knack for managing multiple tasks. You'll support the financial aspects too, ensuring payments are posted timely and following up when necessary. Plus, if the Property Manager is away, you’ll step in, embracing the responsibility with confidence. With a pay rate of $22.24 per hour, not only will you gain invaluable experience, but you'll also enjoy a range of benefits, including generous time off policies, a strong 401(k) plan, comprehensive health options, and continuous professional development opportunities. So, if you’re passionate about property management and helping your community thrive, this is the perfect chance to shine at WinnCompanies!

Frequently Asked Questions (FAQs) for Assistant Property Manager (The Blossom Apartments and Liberty Village) Role at WinnCompanies
What are the key responsibilities of the Assistant Property Manager at The Blossom Apartments and Liberty Village?

As an Assistant Property Manager at The Blossom Apartments and Liberty Village, your primary responsibilities will include managing apartment leasing, addressing resident issues, handling accounts receivable and payable, and preparing financial reports. You will also facilitate tours for prospective residents, oversee the collection of rent payments, and support the Property Manager in their daily tasks.

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What qualifications do I need to apply for the Assistant Property Manager position at WinnCompanies?

To apply for the Assistant Property Manager position at WinnCompanies, you need a high school diploma or GED equivalent along with at least one year of relevant work experience. While supervisory experience is a plus, it is not required. Proficiency in Microsoft Office and excellent customer service skills are essential, along with a willingness to learn and work in a fast-paced environment.

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What is the pay rate for the Assistant Property Manager role at The Blossom Apartments and Liberty Village?

The pay rate for the Assistant Property Manager position at The Blossom Apartments and Liberty Village is $22.24 per hour. In addition to a competitive wage, you will also have access to a comprehensive benefits package that includes paid time off, health insurance options, a 401(k) plan, and more.

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What kind of support does WinnCompanies provide for career development for Assistant Property Managers?

WinnCompanies is committed to the professional growth of its team members. As an Assistant Property Manager, you will have opportunities for continuous training and development, including tuition reimbursement and various leadership programs designed to help you advance your career within the company.

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Can I expect to handle customer service issues as an Assistant Property Manager at WinnCompanies?

Absolutely! As an Assistant Property Manager at WinnCompanies, addressing resident concerns and issues is a vital part of your role. You will be expected to provide exceptional customer service, resolve complaints promptly, and promote positive resident relations to ensure a thriving community atmosphere.

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Common Interview Questions for Assistant Property Manager (The Blossom Apartments and Liberty Village)
Why do you want to work as an Assistant Property Manager at WinnCompanies?

When answering this question, focus on your passion for property management and community building. Mention your admiration for WinnCompanies' commitment to quality affordable housing and how you align with their values of teamwork and diversity. Share how this position can help you grow in your career.

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How do you prioritize tasks in a fast-paced environment?

To effectively answer this, discuss your organizational strategies. Explain how you assess deadlines, categorize tasks based on urgency, and use tools or software that help you stay on top of your responsibilities. Share a specific example from previous experience to illustrate your approach.

Join Rise to see the full answer
Can you give an example of how you've handled a difficult resident issue in the past?

In your response, provide a specific scenario that illustrates your problem-solving skills and ability to maintain professionalism. Outline the issue, the steps you took to resolve it, and the positive outcome, highlighting your effective communication and customer service abilities.

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What experience do you have with property management software?

Share your experience with any relevant software, such as RealPage or other property management systems. Walk the interviewer through your familiarity with specific features, how you’ve used it in past roles, and how comfortable you feel learning new technologies.

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How would you handle a situation where a resident has complaints about noise from a neighboring apartment?

Approach this question by explaining your process for handling complaints: First, actively listen to the resident's concern, empathize with their situation, and assure them you will address it promptly. Share how you would gather information, communicate with the involved parties, and follow up with the resident to ensure satisfaction.

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What strategies would you use to promote positive resident relations?

Discuss the importance of communication, transparency, and engagement with residents. Provide examples of events or activities you could organize, how you would encourage feedback from residents, and how these strategies would foster a sense of community.

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Describe a time when you had to balance multiple priorities. How did you manage it?

Illustrate your time management skills with a specific example. Explain how you identified the priorities, created a plan of action, and executed it while maintaining quality in your work. Highlight the outcome and any lessons learned.

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What do you find most challenging about property management?

Here, you can reflect on challenges like dealing with conflict, balancing diverse resident needs, or managing administrative tasks under pressure. Explain how you approach these challenges and what skills or techniques you use to overcome them.

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How do you keep up with changes in property management regulations and industry trends?

Express your commitment to ongoing education in the field of property management. Mention resources you utilize, such as professional groups, workshops, and online courses, demonstrating your proactive approach to staying informed.

Join Rise to see the full answer
Why do you think communication is crucial in property management?

Discuss the various stakeholders involved in property management—residents, vendors, and team members. Emphasize that clear communication helps prevent misunderstandings, fosters trust, and is key to effectively resolving issues and providing exceptional service.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
December 24, 2024

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