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Maintenance Technician II (Evergreen East)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician II to join our team at Evergreen East, a 508-unit residential community located in Fairport, NY.


Please note that the pay range for this position is $21.00 to $23.00 per hour, depending on experience.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on call activity during off hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 1-3 years of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • Good communication and interpersonal skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


$21 - $23 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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$43680K
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What You Should Know About Maintenance Technician II (Evergreen East), WinnCompanies

At WinnCompanies, we're on the lookout for a talented Maintenance Technician II to join our exceptional team at Evergreen East in Fairport, NY. This is more than just a job; it's an opportunity to make a tangible difference in our community. If you thrive in a hands-on environment and possess a solid background in carpentry, electrical work, HVAC, and plumbing, we’d love to meet you! Your role will involve diagnosing and repairing a variety of issues, ensuring our residents enjoy a comfortable living experience. You’ll be responsible for maintaining the aesthetic appeal of our grounds through various landscaping tasks, while also managing on-call emergencies. With a competitive pay range of $21.00 to $23.00 per hour, you'll also enjoy comprehensive benefits including generous time off, 401(k) plans with company matching, and opportunities for professional development. We value excellent customer service and a strong team spirit, and if that sounds like you, then let's work together to create the best living environment for our residents at Evergreen East.

Frequently Asked Questions (FAQs) for Maintenance Technician II (Evergreen East) Role at WinnCompanies
What responsibilities does a Maintenance Technician II have at Evergreen East?

As a Maintenance Technician II at Evergreen East, you will engage in a variety of tasks including diagnosing and repairing appliances, handling carpentry and plumbing issues, and maintaining the air conditioning and heating systems. You'll also ensure vacant apartments are prepared for new residents and assist with routine maintenance checks to uphold our high living standards.

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What qualifications do I need to apply for the Maintenance Technician II position at WinnCompanies?

To be considered for the Maintenance Technician II role at WinnCompanies, you should have 1-3 years of related experience along with a general knowledge of HVAC, plumbing, electrical systems, and carpentry work. Familiarity with computers and excellent customer service skills are also essential for success in this position.

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What benefits do Maintenance Technician II employees receive at Evergreen East?

Employees in the Maintenance Technician II role at Evergreen East are eligible for a fantastic range of benefits, including generous time off policies, comprehensive medical, dental, and vision plan options, a 401(k) plan with company matching, tuition reimbursement, and even wellness programs to support your overall health.

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Is on-call work required for the Maintenance Technician II role at WinnCompanies?

Yes, as a Maintenance Technician II at WinnCompanies, you will need to be available for on-call activities during off hours for urgent needs. This is an important aspect of the role to ensure that we meet the needs of our residents effectively and maintain a high standard of service at Evergreen East.

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What kind of training or certifications are preferred for the Maintenance Technician II position?

While a background in maintenance is essential, we prefer candidates with vocational or technical training. Having a CAMT certification is also advantageous, as it demonstrates a commitment to your professional growth in the maintenance field.

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Common Interview Questions for Maintenance Technician II (Evergreen East)
Can you describe your experience with HVAC systems as a Maintenance Technician II?

When answering this question, you should provide specific examples of your past experiences working with HVAC systems, including repairs you've performed or maintenance checks you've completed. Highlight any relevant certifications or training you have, and emphasize your approach to troubleshooting and problem-solving in this area.

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How do you prioritize your tasks when managing multiple maintenance requests?

It's important to demonstrate your ability to manage time effectively. Discuss your approach to evaluating the urgency and impact of each request, prioritizing them accordingly to ensure that critical issues are resolved quickly while still addressing routine maintenance duties.

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What steps do you take to ensure customer satisfaction in your work as a Maintenance Technician?

Emphasize your commitment to communication and active listening when interacting with residents. Share an example of a time you received feedback from a resident and how you acted on it. Express the importance of keeping residents informed during the maintenance process.

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Have you ever encountered a challenging repair? How did you handle it?

Focus on your troubleshooting skills and your ability to stay calm under pressure. Share a specific example that illustrates your logical approach to diagnosing a problem, the resources you consulted, and the successful outcome of the repair.

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What do you believe is the most important quality for a Maintenance Technician II?

Here, you could mention traits such as reliability, strong technical skills, and an exceptional customer service mindset. Be prepared to explain why you believe these qualities are essential, perhaps supported by anecdotes from your previous roles.

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How do you stay updated with the latest maintenance techniques and technologies?

Discuss your commitment to professional development by mentioning any training programs, certifications, or online courses you've taken recently. You can also describe how you participate in industry forums or communities to exchange knowledge with other professionals.

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What is your experience with preventative maintenance programs?

Be ready to discuss any previous experiences you’ve had with implementing or following preventative maintenance protocols. Highlight how you’ve contributed to reducing downtime and improving the longevity of equipment through effective maintenance strategies.

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How do you handle emergency maintenance situations?

Explain your approach to emergency situations, which may involve assessing the urgency, communicating with residents, and executing effective repairs. Provide an example demonstrating your ability to work quickly and efficiently under pressure.

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What tools and equipment are you comfortable using as a Maintenance Technician?

Make sure to list common tools and equipment you are skilled with. You could mention hand tools, power tools, and any specialized equipment relevant to HVAC, plumbing, or electrical work. Discuss any safety protocols you adhere to while using these tools.

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Why do you want to work at WinnCompanies as a Maintenance Technician II?

Here, express your admiration for WinnCompanies' mission and values. Share your passion for community service and how you align with their commitment to providing quality living environments. Mention how the opportunity for personal and professional growth excites you.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 22, 2024

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