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Maintenance Technician III (Church Hill/Fairmount)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you’re looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician III to join our Church Hill/Fairmount team, a 278-unit elderly property located in Richmond, VA.


Please note that the schedule for this position is Monday through Friday, from 8:00AM to 5:00PM with a rotational on-call schedule of once a month.


Responsibilities
  • Diagnose, problem solve, and make repairs in such areas as, but not limited to, appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Lead and train other maintenance technicians.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 3-5 years of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Availability for on-call activity during off hours for urgent needs.
  • Ability to speak and understand basic English.
  • Availability for an on-call schedule (on-call once a month).


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Maintenance Technician III (Church Hill/Fairmount), WinnCompanies

Are you a skilled Maintenance Technician looking to elevate your career in a role where your technical knowledge and customer service make a real difference? Join the WinnCompanies team as a Maintenance Technician III at our Church Hill/Fairmount property in Richmond, VA! In this dynamic position, you’ll tackle an array of challenges including carpentry, electrical work, HVAC, plumbing, and appliance repairs. With your expertise, you’ll not only address service requests but also take the lead in training fellow technicians, ensuring that our properties are well-maintained and our residents are happy. Operating within a lively community of 278 elderly residents, your weekday schedule from 8:00 AM to 5:00 PM will be well-structured, complemented by a once-a-month rotational on-call duty. Your efforts will help keep our grounds appealing through landscaping and snow removal, and you play a crucial role in preparing vacant apartments for new occupants. If you have 3-5 years of hands-on experience, a knack for diagnostics, and love working with people, we would love to hear from you. Here at WinnCompanies, we value your dedication and offer a comprehensive benefits package that allows you to thrive both at work and in your personal life. Join us, and let’s make a positive impact together!

Frequently Asked Questions (FAQs) for Maintenance Technician III (Church Hill/Fairmount) Role at WinnCompanies
What are the main responsibilities of a Maintenance Technician III at WinnCompanies?

As a Maintenance Technician III at WinnCompanies, you'll be responsible for diagnosing and repairing issues related to carpentry, plumbing, HVAC, electrical work, and appliances. You’ll also lead fellow technicians, complete service requests, maintain grounds for curb appeal, and ensure that vacant apartments are market-ready. Your day-to-day activities will be vital in keeping the properties well-maintained and ensuring resident satisfaction.

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What qualifications are needed for the Maintenance Technician III role at WinnCompanies?

To qualify for the Maintenance Technician III position at WinnCompanies, you should have 3-5 years of relevant experience in maintenance. A general knowledge of electrical systems, plumbing, HVAC, and carpentry is essential. Basic computer skills are also preferred. Additional qualifications such as vocational training or CAMT certification will set you apart in the hiring process.

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Is on-call duty required for the Maintenance Technician III position at WinnCompanies?

Yes, the Maintenance Technician III at WinnCompanies is required to be available for on-call activities once a month. This rotation involves being on standby for off-hours emergencies and urgent maintenance needs. Flexibility and responsiveness during these times are crucial to ensure resident safety and well-being.

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What benefits can a Maintenance Technician III expect while working at WinnCompanies?

As a Maintenance Technician III at WinnCompanies, you'll enjoy a generous benefits package that includes accrued time off, a 401(k) plan with company matching, comprehensive health insurance options, tuition reimbursement, and various employee assistance programs. Our commitment to your well-being extends beyond just work, emphasizing a healthy work-life balance.

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What environment does a Maintenance Technician III work in at WinnCompanies?

Working as a Maintenance Technician III at WinnCompanies means being part of a mission-driven team focused on quality living experiences. You’ll be on-site in our Church Hill/Fairmount community, engaging with residents and other team members in a friendly and supportive environment. The role offers opportunities for growth and development while accommodating a structured work schedule.

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Common Interview Questions for Maintenance Technician III (Church Hill/Fairmount)
Can you describe your experience with HVAC systems as a Maintenance Technician III?

In preparing for a discussion on your HVAC experience, focus on specific systems you have worked with, any troubleshooting methods you've applied, and your understanding of preventive maintenance. Highlight any HVAC certifications or training you've received and be ready to provide examples of successful repairs or installations you’ve completed.

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How do you prioritize maintenance requests in a busy environment?

When discussing your prioritization methods, emphasize your ability to assess the urgency of each request. Share an example of when you had multiple tasks and how you tackled the most critical issues first, ensuring that resident safety and satisfaction were always your top priorities.

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What safety protocols do you follow when performing maintenance tasks?

In your answer, outline the specific safety measures you take, such as wearing protective gear, ensuring tools are in good condition, and following guidelines for hazardous materials. Share an instance where adhering to safety protocols protected both you and the residents.

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Describe a time you trained a fellow technician. What methods did you use?

To answer this, outline your approach to training, such as hands-on demonstrations, mentoring, and guiding them through troubleshooting processes. Discuss a specific situation where your guidance led to successful skill development in another technician.

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How do you handle difficult residents or customers?

Discuss your strategies for maintaining professionalism in challenging situations, such as active listening and empathy. Share an example where you successfully resolved a grievance, emphasizing your commitment to ensuring resident satisfaction.

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What tools and technologies are you familiar with in maintenance work?

When addressing this question, list the various hand tools, power tools, diagnostic equipment, and software you’ve used in your maintenance work. Discuss how you've integrated technology into your processes to enhance efficiency and accuracy.

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Have you ever identified a recurring maintenance issue? How did you address it?

Share a specific example of a recurring issue you discovered and describe your analytical process in determining root causes. Discuss how you implemented a solution that not only resolved the immediate problem but also prevented future occurrences.

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What is your approach to working as part of a team?

Highlight your collaborative attitude, willingness to assist teammates, and communication practices that foster teamwork. Provide an example of a project where teamwork was essential to meeting a deadline or achieving a maintenance goal.

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How do you stay updated with the latest maintenance techniques and codes?

Discuss the resources you use to remain informed, such as workshops, online courses, industry publications, or professional associations. Mention any certifications you are pursuing that demonstrate your commitment to ongoing education in maintenance best practices.

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Why do you want to work for WinnCompanies as a Maintenance Technician III?

When answering this, express your admiration for WinnCompanies’ mission and values, your interest in the community you’d serve, and how you align with the company’s dedication to resident satisfaction. Share how this role fits into your career goals and personal ethos.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 7, 2024

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