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Property Manager I (Linda Vista Village)

WinnCompanies is searching for a Property Manager I to join our team at Linda Vista Village located in Ivanhoe, CA.


Market. Manage. Maintain. These are just a few of the many hats you’ll be wearing in this highly visible role of Property Manager at WinnCompanies!  You will oversee all operational aspects of a 76 unit, Affordable Housing property. You will be responsible for maintaining the community, supporting its residents, and developing team members all while meeting financial objectives of the owner and management company.


Please note that the pay range for this position is $20.00 - $23.00 per hour.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.
  • Strong working experience in tax credit (LIHTC).
  • Highly motivated, independent and a self-starter.


Preferred Qualifications
  • Bachelor's degree.
  • Bilingual in Spanish and English.
  • Experience with Yardi or RealPage property management software.
  • Experience administering affordable housing programs and Rural Development.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.
  • CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.


$20 - $23 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager I (Linda Vista Village), WinnCompanies

WinnCompanies is on the lookout for a motivated Property Manager I to join our warm and welcoming team at Linda Vista Village in Ivanhoe, CA. This is not just a job; it's an opportunity to make a real impact in the lives of our residents and the community. In this highly visible role, you'll be juggling many responsibilities, from overseeing the operational aspects of our 76-unit affordable housing property to ensuring a vibrant and well-maintained living environment. As a Property Manager I, you'll collaborate with senior management to set appropriate rent levels and maintain optimum occupancy. Your keen eye will ensure that tenant files are organized and accurate, while you'll lead the maintenance team in implementing essential maintenance programs. A big part of your role is about community—resolving resident issues, conducting staff meetings, and developing team members through ongoing training. With your experience and knowledge of landlord-tenant laws and property management software, you'll help drive success while meeting financial objectives. If you're looking to grow your career with a supportive company that values diversity, innovation, and teamwork, this is the perfect fit for you. Plus, with a pay range of $20.00 - $23.00 an hour and amazing benefits, you'll have plenty of reasons to want to join our dedicated group!

Frequently Asked Questions (FAQs) for Property Manager I (Linda Vista Village) Role at WinnCompanies
What are the primary responsibilities of a Property Manager I at WinnCompanies in Linda Vista Village?

The Property Manager I at WinnCompanies in Linda Vista Village is responsible for overseeing all operational aspects of the property, which includes managing tenant files, conducting move-ins and move-outs, and ensuring compliance with landlord-tenant laws. Additionally, this role requires regular collaboration with senior management to set rent levels, maintain occupancy, and direct maintenance programs, all while fostering a sense of community among residents.

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What qualifications are needed for the Property Manager I role at WinnCompanies?

To qualify for the Property Manager I position at WinnCompanies, candidates should have a high school diploma or GED, with 1-3 years of relevant work experience. A basic understanding of property management and landlord-tenant laws is essential. Ideal candidates are detail-oriented, possess strong customer service and communication skills, and should be comfortable working with diverse populations. Preferred qualifications include a bachelor's degree and experience with property management software like Yardi or RealPage.

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What is the pay range for the Property Manager I position in Ivanhoe, CA?

The pay range for the Property Manager I position at WinnCompanies in Ivanhoe, CA, is between $20.00 and $23.00 per hour. This competitive pay reflects the importance of this role within our organization and our commitment to attracting talented individuals to support our communities.

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How does WinnCompanies support professional development for Property Manager I team members?

WinnCompanies prides itself on supporting the professional development of its Property Manager I team members through a variety of training programs, including the Professional Development Program (PDP). This initiative offers continuous learning opportunities, leadership training, and skill enhancement workshops, all designed to foster career growth in a supportive environment.

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What benefits can a Property Manager I expect when working at WinnCompanies?

As a Property Manager I at WinnCompanies, you'll enjoy a comprehensive benefits package, which includes generous time off policies, a 401(k) plan with company match, various medical, dental and vision plans, tuition reimbursement, and additional wellness programs. These benefits are designed to support your well-being while ensuring you have a healthy work-life balance.

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Common Interview Questions for Property Manager I (Linda Vista Village)
How do you manage tenant relations as a Property Manager I?

To manage tenant relations effectively as a Property Manager I, I emphasize open communication and accessibility. I believe in fostering a sense of community by regularly engaging with residents through meetings and informal touchpoints. This helps in resolving issues quickly and building trust. Additionally, by addressing concerns promptly and efficiently, I aim to create a positive living environment for all residents.

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What strategies do you use to maintain high occupancy levels?

Maintaining high occupancy levels requires a strategic approach that includes timely marketing of available units, conducting thorough tenant screenings, and establishing strong relationships within the community. I regularly assess rent levels in comparison to market trends and ensure property features are appealing to prospective tenants, while also promoting the benefits of living in the community.

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Can you explain your experience with property management software?

Absolutely! I've worked with property management software like Yardi and RealPage. These tools help streamline processes, from tenant applications to financial reporting. My experience includes using these systems for accurate data entry, managing tenant records, and generating insightful reports, all of which are crucial for effective property management.

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How do you handle maintenance requests from residents?

Handling maintenance requests involves establishing a clear and effective process. I prioritize requests based on urgency and communicate expected timelines to residents. I work closely with the maintenance team to ensure quick resolutions and follow up with residents to confirm that their issues were addressed satisfactorily. This approach builds trust and enhances resident satisfaction.

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What is your approach to budgeting and financial reporting in property management?

My approach to budgeting and financial reporting is systematic and transparent. I focus on analyzing past financial data to create realistic budgets while also considering future goals and expenditures. Regular financial reporting helps track performance against the budget, and I ensure that my management keeps senior leadership informed of any variances and proposes solutions when necessary.

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How do you ensure compliance with local, state, and federal regulations?

Ensuring compliance involves staying updated on relevant regulations, attending training sessions, and maintaining accurate documentation. I regularly review property practices to ensure they align with legal requirements. If compliance issues arise, I proactively address them and implement corrective measures to prevent future occurrences.

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What customer service skills do you find essential for a Property Manager I?

Essential customer service skills for a Property Manager I include active listening, empathy, and effective communication. Being approachable helps residents feel comfortable sharing their concerns. I believe that maintaining a positive, service-oriented approach not only resolves issues but also enhances the overall community experience.

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How do you prioritize your tasks in a fast-paced property management environment?

In a fast-paced property management environment, I prioritize tasks by assessing their urgency and impact on residents and the property. I use a combination of to-do lists and property management software to keep track of deadlines and manage time effectively. Delegating tasks to team members also ensures that I can focus on critical responsibilities while keeping operations running smoothly.

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Describe a challenging situation you faced in property management and how you handled it.

In a previous role, I faced a situation involving a significant maintenance issue that affected multiple residents. I quickly communicated the problem to residents, provided regular updates, and prioritized repairs to minimize discomfort. My proactive communication and swift actions resulted in positive feedback and helped restore trust among the community.

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What motivates you to work in property management?

I am motivated by the opportunity to make a positive impact in people's lives through housing. Maintaining and improving living environments where residents feel safe and happy is incredibly rewarding. Additionally, the dynamic nature of property management challenges me daily and allows for continuous personal and professional growth.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
December 4, 2024

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