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Property Manager III (SoMa Apartments)

WinnCompanies is searching for a Property Manager III to join our team at SoMa Apartments, a 347-unit market-rate residential community located in Mattapan, MA.


In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • 1-3 years of supervisory experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of LIHTC and HUD regulations.
  • Knowledge of marketing and leasing techniques.
  • CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager III (SoMa Apartments), WinnCompanies

WinnCompanies is actively searching for a Property Manager III to join our vibrant team at SoMa Apartments, located in the heart of Mattapan, MA. This is not just another job – it’s an opportunity to lead the management of a thriving 347-unit market-rate residential community. You’ll play a crucial role in creating a welcoming atmosphere for our residents while ensuring the property meets financial objectives. Your responsibilities will range from collaborating with senior management to determine rent levels to maintaining high occupancy rates. You will also oversee all aspects of rental applications, resident issues, and compliance with state and federal regulations. As a leader of your team, you’ll be focused on building strong relationships, fostering staff development and engagement, and resolving any conflicts that arise. With a keen eye for detail, you’ll ensure that all tenant files are in order and that property data is consistently accurate. Additionally, you’ll handle the budget preparation and financial reporting, demonstrating your capabilities in managing both the operational and financial aspects of property management. If you’re passionate about creating a positive living experience for residents and leading a dynamic team, we want to hear from you. Join us and make a real impact at SoMa Apartments!

Frequently Asked Questions (FAQs) for Property Manager III (SoMa Apartments) Role at WinnCompanies
What are the responsibilities of a Property Manager III at WinnCompanies?

As a Property Manager III at WinnCompanies, your responsibilities include managing the daily operations of SoMa Apartments, overseeing the occupancy levels, processing move-ins and move-outs, and maintaining compliance with state and federal regulations. You'll collaborate with management to set rent levels, approve rental applications, and ensure the property is well-maintained and safe for residents.

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What qualifications are required for the Property Manager III position at SoMa Apartments?

To apply for the Property Manager III role at SoMa Apartments, candidates should possess a high school diploma or GED, along with 3-5 years of relevant experience in property management and 1-3 years of supervisory experience. Ideally, candidates should also have knowledge of landlord and tenant laws, excellent customer service skills, and competency in computer systems, particularly Microsoft Office.

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How can experience with property management software benefit a Property Manager III at WinnCompanies?

Experience with property management software such as Yardi or RealPage is beneficial for a Property Manager III at WinnCompanies because it facilitates efficient management of tenant files, financial reporting, and occupancy tracking. Proficiency in these tools streamlines operations, helps maintain compliance with regulations, and enhances overall tenant satisfaction.

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What is the work environment like for a Property Manager III at SoMa Apartments?

The work environment for a Property Manager III at SoMa Apartments is dynamic and fast-paced, as you will be managing multiple tasks simultaneously while engaging with residents and staff. The role requires strong leadership skills and the ability to communicate effectively with diverse personalities, making it essential to foster a team-oriented atmosphere that promotes teamwork and innovation.

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What opportunities for professional development are available for a Property Manager III at WinnCompanies?

WinnCompanies prioritizes professional development for its employees, including Property Manager III roles. Opportunities may include ongoing training through the company's Professional Development Program (PDP), leadership workshops, and access to continuous education resources aimed at enhancing career growth and performance in property management.

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Common Interview Questions for Property Manager III (SoMa Apartments)
How do you approach the budgeting process in property management?

When budgeting for property management, I start by thoroughly reviewing previous budgets and current financial statements to identify trends. Engaging with the property team to gather input on anticipated expenses and revenue helps create a realistic budget. I also ensure to align the budget with the overall goals of the property and company.

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What is your strategy for maintaining high occupancy rates?

My strategy for maintaining high occupancy rates involves proactive marketing, understanding local market trends, and ensuring excellent resident experiences. I engage with current residents to gather feedback and implement recommendations with a focus on retention, while also leveraging various marketing channels to attract new tenants.

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How would you handle a conflict between residents?

In handling resident conflicts, I believe in taking a calm and empathetic approach. I would listen to both parties involved, gather all relevant facts, and facilitate open communication to find a fair resolution. My goal is to ensure that all residents feel heard and respected while working towards a solution that aligns with site guidelines.

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Can you describe your experience with tenant screening and application processes?

I have extensive experience in tenant screening processes. This includes conducting thorough background checks to verify income, rental history, and credit. I adhere to fair housing laws and property standards to ensure a transparent process, always aiming to maintain a diverse and respectful community.

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How do you ensure compliance with regulatory standards in property management?

Ensuring compliance with regulatory standards involves regular training on local, state, and federal laws, as well as conducting routine audits of tenant files and property operations. Staying informed of any changes in legislation is crucial, and I develop processes and checklists to make compliance a part of daily operations.

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What systems do you employ for managing maintenance requests?

To efficiently manage maintenance requests, I utilize property management software that allows for tracking, prioritizing, and documenting requests. I also emphasize communication with the maintenance team to ensure swift resolutions and follow up with residents to confirm satisfaction with the outcome.

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How do you foster a positive community atmosphere among residents?

Fostering a positive community atmosphere involves organizing community events and maintaining open lines of communication. I actively seek resident feedback and address concerns promptly while promoting community initiatives that enhance resident interactions, ensuring inclusivity and engagement.

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What experience do you have with creating marketing strategies for properties?

My experience with creating marketing strategies includes analyzing market conditions and demographics. I utilize a mix of digital marketing, social media, and traditional methods to enhance visibility and appeal to the target audience. I also assess the effectiveness of these strategies and adjust them as needed for optimal results.

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Can you share an example of how you improved operational efficiency in a previous role?

In a previous role, I implemented a new property management software that streamlined tenant communication and maintenance submissions. This reduced response times significantly and improved resident satisfaction levels. Regular staff trainings accompanied this shift to ensure everyone was comfortable using the new system.

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What key performance indicators do you monitor to evaluate property management success?

I monitor several key performance indicators, including occupancy rates, tenant turnover, rent collection rates, and maintenance response times. These metrics provide insight into operational efficiency and resident satisfaction, allowing me to make data-driven decisions to enhance property performance.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
December 19, 2024

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