Senior Maintenance Supervisor (Aboussie Pavilion)

As a Senior Maintenance Supervisor at WinnCompanies, your main responsibilities will include managing and leading the maintenance team at Aboussie Pavilion, preparing work schedules, conducting inspections, and ensuring high maintenance standards. You'll play a crucial role in both hands-on and supervisory tasks, coordinating with vendors and participating in weekly staff meetings to foster a collaborative work environment.

To apply for the Senior Maintenance Supervisor position at WinnCompanies, you should have a high school diploma or GED, along with 3-5 years of direct maintenance experience and 1-3 years of supervisory experience. Additionally, showcasing proficiency in electrical, plumbing, HVAC, and holding a CAMT certification will strengthen your application.

WinnCompanies offers various opportunities for career growth and professional development, particularly for Senior Maintenance Supervisors. From continuous training programs to tuition reimbursement and multi-faceted leadership opportunities, we are dedicated to helping you advance your skills and career in property management.

Success as a Senior Maintenance Supervisor at WinnCompanies hinges on strong technical skills, particularly in electrical, plumbing, HVAC, and overall maintenance. Additionally, excellent managerial, verbal and written communication skills, as well as outstanding customer service abilities, will help you effectively lead your team and engage with residents.

The work environment for a Senior Maintenance Supervisor at WinnCompanies is dynamic and collaborative, as you will work closely with your maintenance team. Expect to handle various maintenance tasks, participate in inspections, and interact with residents, all while promoting teamwork and a positive atmosphere within the community at Aboussie Pavilion.

When prioritizing maintenance tasks as a Senior Maintenance Supervisor, it's essential to assess urgency based on safety, code compliance, and tenant needs. Use a systematic approach to categorize tasks and ensure efficient resource allocation, keeping communication open with your team to address pressing issues promptly.

In managing a maintenance team, emphasis is placed on effective communication, mentorship, and team-building. Provide examples of previous leadership roles where you created a positive work culture, conducted training sessions, and held team members accountable to ensure a high standard of maintenance service.

Handling a maintenance emergency during off-hours requires swift action and clear communication. Explain your process for being on-call, your preparedness when responding, and how you coordinate with your team to resolve issues quickly while ensuring resident safety.

Familiarity with maintenance reporting systems is vital for effective tracking and management. Detail your experience with software tools, how you've utilized these systems for monitoring work orders, and how they've helped streamline operations and improve efficiency.

To ensure customer satisfaction in property maintenance, actively engage with residents, respond promptly to their concerns, and maintain transparency throughout the repair process. Share examples of how you've gathered feedback and implemented changes to enhance service delivery based on resident experiences.

Describing a challenging maintenance issue involves articulating the problem clearly and outlining your problem-solving steps. Share what the issue was, how you collaborated with your team or external vendors to find a solution, and the outcome that resulted from your efforts in addressing the challenge.

Keeping your maintenance team motivated is about fostering a positive work environment. Discuss your techniques for recognizing achievements, providing ongoing development opportunities, and encouraging open communication to ensure everyone feels valued and part of the team's success.

Vendor management experience involves building relationships, negotiating contracts, and ensuring quality service delivery. Highlight your background in working with contractors, how you've handled bids or service agreements, and any strategies you employ to maintain smooth vendor relations.

Handling discrepancies in maintenance requests requires a methodical approach: gather all relevant information, communicate with staff involved, and conduct any necessary follow-up inspections. Explain your steps to ensure accountability and prevent future discrepancies in the reporting process.

Critical skills for a Senior Maintenance Supervisor include technical proficiency in maintenance areas such as HVAC and plumbing, effective communication abilities, strong leadership skills, and a customer-oriented mindset. Highlight how these skills impact both team dynamics and resident satisfaction.