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Revenue Operations Analyst (H/F)

At Withings, we want to empower people to take control of their health.

We are passionate with creating beautiful and intuitive products that are easy to use in everyday life; our connected scales, hybrid watches, blood pressure monitors, sleep monitors and all the devices in our range are now used by millions of users.

Our goal is to enable prevention, screening and support for a number of chronic diseases through innovative products and services, to revolutionize the way we take care of our health.

Under the supervision of the Head of Revenue Performance, the Revenue Operations Analyst will play a crucial role in deciphering past performance, facilitating daily business operations, and providing recommendations for future strategies. The primary mission is to generate actionable insights through data analysis, supporting the sales and marketing teams in making informed decisions

You will be responsible for monitoring key revenue metrics and KPIs, for ensuring alignment across sales, marketing, operations and customer service departments and for supporting strategic decision-making.
Additionally, you will lead efforts to optimize and automate operational processes & tools to enhance efficiency and drive revenue growth. More specifically, you will be required to:

  • Opportunity Modeling:
    • Forecast business impacts of strategic decisions
    • Assist the prioritization of product and service development through business case analysis.
  • Performance Tracking:
    • Conduct post-mortem analyses of promotional / commercial operations.
    • Assess the ROI of marketing actions, particularly through Marketing Mix Modeling (MMM).
    • Contribute to the design and implementation of various business tools (e.g management dashboards)
  • Advanced Insight Generation:
    • Analyze price/promo elasticities for products & sales channels
    • Perform customer clustering based on lifetime value and product usage.
    • Webscrap data, particularly customer reviews.
  • Master’s degree in business administration, sales, or related field with a first successful experience in a similar role
  • Enthusiasm for the potential of technology to improve people's lives
  • Strong work ethic and ability to collaborate cross-functionally with diverse global team
  • A collaborative individual who inspires others and cultivates strong working relationships across all departments.
  • Ability to make documented decisions, with consideration of all alternatives and risks with a demonstrated business-centric mindset
  • Outstanding communication in French and English and interpersonal abilities
  • Highly proficient in SQL and Office/Google suite. Python/R experience is a plus

Joining the Withings adventure means :

  • Joining one of the world's pioneers and leaders in connected health, winner of several awards at the Consumer Electronic Show,
  • Contributing to innovative and ambitious projects for the health of tomorrow in an agile and constantly evolving environment,
  • Join an international company, member of the FrenchTech 120, with teams based in Issy-les-Moulineaux, Boston, Hong-Kong and Shenzhen,
  • Participate in the continuous improvement of our products and services by beta-testing them before their release, especially during our numerous sports sessions with colleagues,
  • Benefit from numerous advantages: Stock Options, smartphone and computer of your choice, discounts for cultural and sports activities, company restaurant, and much more,
  • Participate in the Withings Med Academy by attending lectures by healthcare professionals to strengthen your knowledge in the medical field,
  • Collaborate with passionate colleagues and celebrate each of our successes together!

At Withings, we know that diversity, equity and inclusivity are paramount to fostering innovation. We rely on the unique skill sets, life experiences and perspectives of each team member to accomplish our mission—creating technology that people love, to make better health part of everyday life.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Revenue Operations Analyst (H/F), Withings

At Withings, we're on a mission to empower individuals to take charge of their health in an intuitive and engaging way. As a Revenue Operations Analyst, you'll play a key role in this vision, diving deep into data to help us understand past performance and enhance our daily operations. Reporting directly to the Head of Revenue Performance, your insights will be critical for our sales and marketing teams. You’ll monitor vital revenue metrics and KPIs, ensuring a seamless alignment between sales, marketing, operations, and customer service teams. You’ll also get involved in forecasting business impacts and optimizing our tools and processes to unlock revenue potential. With responsibilities that range from conducting post-mortem analyses of our promotions to analyzing customer behavior and market trends, you'll be at the forefront of strategy development at Withings. If you have a Master’s degree in business or related fields and are excited about using technology to make a difference to people's lives, we want to hear from you. You'll collaborate with an enthusiastic and diverse global team, fostering relationships that inspire innovation and creativity. Plus, you’ll enjoy a range of benefits, including stock options and discounts for cultural activities, all while working in an agile environment. Ready to make an impact? Join us at Withings and help shape the future of health technology for millions around the world.

Frequently Asked Questions (FAQs) for Revenue Operations Analyst (H/F) Role at Withings
What are the main responsibilities of a Revenue Operations Analyst at Withings?

As a Revenue Operations Analyst at Withings, your key responsibilities include monitoring revenue metrics, conducting analyses of marketing ROI, and aligning efforts across various operational departments. Your role will also focus on providing actionable insights for strategic business decisions, as well as optimizing existing processes for enhanced operational efficiency.

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What qualifications are required for the Revenue Operations Analyst position at Withings?

To be considered for the Revenue Operations Analyst role at Withings, candidates should possess a Master’s degree in business administration, sales, or a related field, along with relevant experience in a similar role. Strong analytical skills, proficiency in SQL and experience with data analysis tools like Python or R are also highly desirable for this position.

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How does the Revenue Operations Analyst contribute to decision-making at Withings?

The Revenue Operations Analyst contributes to Withings' decision-making processes by generating actionable insights derived from detailed data analysis. This includes forecasting business impacts, assessing marketing actions through analyses like Marketing Mix Modeling (MMM), and assisting in prioritizing product development based on comprehensive business case analyses.

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What tools and software should a Revenue Operations Analyst at Withings be proficient in?

A Revenue Operations Analyst at Withings should be highly proficient in SQL and the Office/Google suite. Familiarity with data visualization and business intelligence tools, along with programming skills in Python or R, will be advantageous in enhancing the analytical capabilities required for the position.

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What benefits can one expect from working as a Revenue Operations Analyst at Withings?

Working as a Revenue Operations Analyst at Withings comes with numerous benefits, including stock options, discounts for cultural and sports activities, flexible working arrangements, and opportunities for continuous professional development through programs like the Withings Med Academy, allowing employees to deepen their healthcare knowledge.

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Common Interview Questions for Revenue Operations Analyst (H/F)
Can you explain your experience with data analysis and how it applies to the Revenue Operations Analyst role?

When discussing your data analysis experience, focus on specific projects where you analyzed metrics and derived actionable insights. Emphasize your ability to identify key trends and your familiarity with tools you used, showcasing how these skills can benefit the Revenue Operations Analyst position at Withings.

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How would you approach forecasting business impacts for strategic decisions?

In your response, outline a structured approach, such as gathering historical data, identifying relevant variables, and using predictive models to forecast. Highlight your ability to communicate the impacts effectively to non-technical stakeholders, which is essential for the Revenue Operations Analyst role.

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What steps would you take to conduct a post-mortem analysis of a marketing campaign?

When answering, describe a systematic approach: define key performance indicators, gather data on campaign metrics, analyze customer feedback, assess ROI, and write a concise report that highlights lessons learned. This shows your analytical mindset, crucial for the role at Withings.

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How do you prioritize tasks when working with cross-functional teams?

Discuss your method for prioritizing tasks based on urgency, impact, and strategic importance. Highlight your communication skills in coordinating with cross-functional teams, ensuring alignment and fostering collaboration to meet deadlines, which is vital for the Revenue Operations Analyst role.

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What is Marketing Mix Modeling, and how have you applied it in the past?

Explain Marketing Mix Modeling as a statistical analysis technique used to measure the impact of various marketing tactics on sales. Share a specific instance where you applied it, demonstrating your analytical skills and how this knowledge would be beneficial in the Revenue Operations Analyst position at Withings.

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What techniques do you use for customer segmentation?

Outline different techniques such as RFM analysis, clustering algorithms, or demographic profiling. Highlight your analytical skills and provide examples to illustrate how you applied these techniques in previous roles to enhance marketing strategies.

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Can you describe a time you had to make a documented decision based on data analysis?

Share a specific example of a decision you made that was informed by data analysis. Focus on the process you followed, the alternatives considered, and the outcomes, demonstrating your decision-making skills critical for the Revenue Operations Analyst role at Withings.

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How do you ensure clear and effective communication across departments?

Discuss the importance of leveraging various communication channels, regular check-in meetings, and clear documentation. Provide examples of how you have successfully worked with different departments, facilitating collaboration and achieving shared goals.

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What excites you about the potential of technology in healthcare?

When answering, express your passion for technology's ability to improve lives, especially in healthcare. Share any relevant experiences you've had where technology made a significant difference, reinforcing your alignment with Withings' mission.

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How would you handle multiple priorities in a fast-paced environment?

Explain your approach to time management and organization. Provide examples of tools or techniques you use to stay organized under pressure, demonstrating your ability to be effective and produce quality results in a Revenue Operations Analyst role at Withings.

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We are on a mission to improve the way people take care of their health, all over the world

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Full-time, remote
DATE POSTED
February 27, 2025

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