Role: Client Director (internally Engagement Director)
Community: Engagement
Type: 12months FTC, potential to extend / offered permanent
Location: London
Set up: Hybrid working, in the studio 3 days per week, 2 days remote per week
Before you apply: Check out these questions that may help you put together your application.
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Your community:
We’ve always been ambitious for the work and optimistic for the world, pushing what’s possible, exploring new ways of doing things and using our creativity to make a difference. Our Engagement community helps our clients navigate their points of inflection and turn ideas into reality. We are a team focussed on delivering excellence for our clients and their project, and always with one eye on the future to make the impossible seem effortlessly possible every day.
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Your role:
Our Engagement Directors play a key role in supporting and growing our business by being the ultimate accountable member of the Engagement community for our client relationships and new business pursuits. Our Engagement Directors are true partners for our clients and take responsibility for the client relationship.
Working across multiple pieces of business, we expect you to create and lead successful long-term partnerships with prospective, new and existing clients to deliver transformative work. Always with one eye beyond the immediate project, you are ambitious for our clients, looking for how we can extend and build the relationship to push them to go further. You will balance client objectives and our own to identify the fastest path to value for both.
Always with one eye beyond the immediate project, you are ambitious for our clients, looking for how we can extend and build the relationship to push them to go further. You will balance client objectives and our own to identify the fastest path to value for both.
Working with Senior Engagement Managers and Engagement Managers, you will play an active role in ensuring the Engagement community moves beyond delivering work to brief, time and budget to becoming strong partners for our clients.
We expect you to direct the project/team by cutting through complexity, identifying opportunities for growth and helping others seize them. You understand what good looks like and push the work to uphold and improve our standards. You play a pivotal role in advocating for our clients, our business, our teams and our people.
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You are responsible for:
Client relationship growth
Programme planning and direction
New business development
Commercial Management
Team coordination
Engagement community building
WO business responsibility and advocate
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Our focus on people and the world:
Wolff Olins believes in creating an environment where people can bring their whole selves to work. We are interested in our people having diverse points of view and different perspectives on the world. We set out to equip our people with the knowledge, confidence and tools to do the best work of their lives. Our purpose is to help our people create transformative brands that push businesses, people and the world forward.
You should:
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You should:
As a Client Director at Wolff Olins, you'll be stepping into a role that is not just about managing client relationships, but pioneering them! This 12-month fixed-term contract (with possibilities for extension or a permanent position) is set in a vibrant hybrid environment where you’ll spend three days a week in our London studio and two days working remotely. Your main mission? To cultivate and elevate client partnerships, particularly focusing on engagements with C-Level executives and other high-profile stakeholders. You'll be the go-to person for ensuring our clients receive not just good service, but outstanding transformative experiences that push their brands forward. You’ll collaborate with our Senior Engagement Managers and other team members to drive long-term strategy and creative solutions, ensuring projects not only meet but exceed expectations. Your role will also involve spotting new business opportunities and advocating for both clients and our internal teams, making you a key player in maintaining Wolff Olins’ reputation for excellence. The ideal candidate will possess a wealth of experience in brand transformations and a flair for nurturing productive client relationships. If you enjoy making an impact, leading projects, and embracing both creativity and strategic growth, then the Client Director position at Wolff Olins is your chance to thrive in a community that believes in the power of diverse perspectives and innovative thinking.
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