Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Sr. FinOps Account Manager (355) image - Rise Careers
Job details

Sr. FinOps Account Manager (355)

Want to get to the next step in your international career?


We can support you!


Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their LATAM strategy, offering a unique combo of staff augmentation and employer-of-record services.


One of our clients is a SaaS platform at the intersection of next-generation cloud cost management and FinOps.


The company ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real-time according to the customers’ business structures, lets customers view it at any level of time or resource granularity, and ultimately empowers them to make more informed business decisions.


Apply now! This is a unique opportunity for you to not only accelerate your international career but also work in a groundbreaking company.


Challenge

As a Technical Account Manager, you will put two of your passions — data analysis and empowering customers — to work every day. You’ll work directly with customers to provide cost intelligence observations, facilitate conversations around causes/solutions to cost growth, and help guide them on their FinOps journey. These conversations might be about specific resource usage with engineering, tagging strategies with operations, COGS with finance, or unit cost trends with the executive…all in the same day!


What you'll do

- Ongoing customer segment onboarding and implementation initiatives, including addressing ad hoc requests

- Form and maintain strong strategic relationships across key customer personas; Provide domain expertise in gaining credibility across teams

- Communicate value and monitor performance metrics/KPIs to include conducting periodic executive business reviews

- Be the Customer Success ambassador for the product, engineering and go-to-market teams; work within CS team and cross-functionally in driving initiatives, innovation, idea sharing, and insights representing the customer voice

- Introduce new products/features and champion the business outcomes process with the customer

- Solve complex customer/vendor issues and proactively prevent negative service trends.

- Build and monitor customer adoption metrics to drive best in class NPS

- Support retention and expansion for your assigned customer segment

- Develop, modify and maintain the operational and design effectiveness of internal customer controls

- Develop repeatable and scalable technical solutions that can be converted into a playbook or a runbook based on a variety of factors such as customer size, roadmap, and requirements

- Lead joint success planning workshops, analysis, testing, and support for internal initiatives, projects, and products designed to enhance company tools and other capabilities

- Create and maintain standards for data analysis, presentations, and explanations that are clear and concise for both internal and external stakeholders


In order to succeed in this position, you will need:


Mandatory skills

- Advanced/fluent English skills – Excellent written and verbal communication skills

- You are comfortable working 9-5 EST - we have a fair amount of flexibility for people to get their work done whenever works for them, but our core hours are Eastern Timezone.

- Strong experience consulting on AWS, GCP and/or Azure services/solutions required

- You have developed, documented, and/or communicated financial analysis and optimization recommendations for cloud services with both tech and finance teams

- You understand the basics of spend / resource reservations across the various clouds

- You understand the benefits (and limitations) of tagging / labeling and can consult with customers on tagging strategies, when necessary. Tags are among the many ways customers can group costs and you will learn tools and techniques for categorizing cloud spend that goes beyond tags.

- You love data. Helping customers achieve better outcomes by leveraging data is something that energizes you on a daily basis.

- You can analyze complex datasets in Excel using advanced concepts like vlookups, index matches, named ranges, pivot tables


Nice to have

- You are a FinOps Certified Practitioner

- You hold at least one AWS, GCP and/or Azure Certification

- You’ve built BI dashboards before (Quicksight, Looker, Domo, Tableau, etc…)

- You have experience authoring SQL


Perks and Benefits


As a Sr. FinOps Account Manager  @Ubiminds, you:

• Are placed in a product-based company, with the same treatment as their full-time employees.

• Have our full back-office support, from career guidance to HR and concierge services.

• Enjoy our remote-first policy – we are a distributed team, after all.

• Get your own MacBook (none of that "bring your own device" stuff here).

• Have access to growth opportunities with other amazing technology professionals, through tech talks, chapter meetings, and even remote happy hours for tons of fun!

• Improve your English through free lessons with a native English speaker - get to the next level on your communication skills!

• Candidate Referral bonus (promote Ubi to your tech friends, and get paid for it!)

• Miss working in the office? Our cool Florianópolis headquarters is available, whenever you want, with weekly quick massages & tasty snacks, soft drinks, and games



How our process works

• An initial general quick chat with a Tech Recruiter 

• Interview with Tech Recruiter (specific chat about the job opening)

• Client process (this may vary)

• Offer 



Ubiminds Glassdoor Company Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Ubiminds DE&I Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Ubiminds
Ubiminds CEO photo
Unknown name
Approve of CEO
What You Should Know About Sr. FinOps Account Manager (355), Ubiminds

Are you ready to take the leap into an exciting international career as a Sr. FinOps Account Manager with Ubiminds? Located in the beautiful city of Florianópolis, SC, Ubiminds is not just any workplace; it’s a GPTW-certified, people-first company that specializes in connecting top Brazilian talents with American software product companies. In this role, you’ll be diving deep into the world of cloud cost management and FinOps with a cutting-edge SaaS platform. Your mission? Help customers make smarter financial decisions by analyzing their cloud billing and usage data and fostering robust partnerships across various teams. This means you’ll be tackling daily challenges that range from technical analysis to driving customer success. You’ll get to educate clients on best practices, handle ad hoc requests, and lead workshops, all while leveraging your expertise in AWS, GCP, and Azure services. Your strong communication skills and love for data will enable you to convey complex insights clearly and build strong relationships with stakeholders. Ubiminds not only offers fantastic perks such as a remote-first policy, a MacBook for your work, and opportunities for professional growth but also fosters a community where your voice matters. This is more than just a job—it’s an opportunity to advance in your career while being part of a collaborative and innovative team. So, if you are passionate about FinOps and excited by challenges, this could be the perfect role for you. Apply now!

Frequently Asked Questions (FAQs) for Sr. FinOps Account Manager (355) Role at Ubiminds
What are the primary responsibilities of a Sr. FinOps Account Manager at Ubiminds?

As a Sr. FinOps Account Manager at Ubiminds, you will engage directly with customers, help them analyze their cloud usage and billing data, and provide valuable insights for optimizing cloud costs. You'll also facilitate strategic conversations across various customer teams, implement onboarding initiatives, and champion customer success by monitoring performance metrics and creating repeatable technical solutions.

Join Rise to see the full answer
What qualifications are required for the Sr. FinOps Account Manager position at Ubiminds?

To succeed as a Sr. FinOps Account Manager at Ubiminds, candidates should possess strong consulting experience with cloud platforms like AWS, GCP, or Azure. Advanced English communication skills are essential, along with a solid understanding of financial analysis related to cloud services. Being a FinOps Certified Practitioner and having cloud certifications are advantageous but not mandatory.

Join Rise to see the full answer
How does Ubiminds support career development for Sr. FinOps Account Managers?

Ubiminds is committed to the growth of its employees, offering various opportunities for professional development, including tech talks, chapter meetings, and continuous learning through English lessons with native speakers. You’ll also have full access to career guidance and HR support to help you navigate your career effectively.

Join Rise to see the full answer
What are the working hours for the Sr. FinOps Account Manager role at Ubiminds?

The working hours for the Sr. FinOps Account Manager role at Ubiminds align with the Eastern Time Zone, from 9 AM to 5 PM EST. However, the company embraces a flexible work environment that allows employees to complete their tasks at times that suit them best within these core hours.

Join Rise to see the full answer
What are the perks of being a Sr. FinOps Account Manager at Ubiminds?

At Ubiminds, Sr. FinOps Account Managers enjoy a range of perks, including a remote-first policy, a company-issued MacBook, competition bonuses for referring candidates, and access to a vibrant office space in Florianópolis, featuring tasty snacks and games. There are also opportunities for meaningful social interactions, such as remote happy hours and tech discussions.

Join Rise to see the full answer
Common Interview Questions for Sr. FinOps Account Manager (355)
Can you describe your experience with cloud cost management?

In answering this question, highlight specific projects where you've implemented cloud cost optimization strategies, mentioning the platforms involved (AWS, GCP, Azure) and the outcomes achieved, such as cost savings or improved efficiency.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple customer accounts?

Explain your method for prioritizing tasks based on customer needs, deadlines, and the potential impact on business outcomes. Mention any tools or frameworks you utilize to stay organized and ensure communication with stakeholders.

Join Rise to see the full answer
What role does data analysis play in your work as a Sr. FinOps Account Manager?

Describe how you use data analysis to guide customer decisions regarding cloud spend. Talk about specific analyses you've performed, including tools you used, and how your insights led to actionable recommendations.

Join Rise to see the full answer
How have you implemented tagging strategies for cloud resources?

Provide insights on your approach to developing tagging strategies that align with customer needs, including any challenges faced and how you overcame them. Discuss examples where tagging helped customers gain clarity on their spending.

Join Rise to see the full answer
Can you give an example of a successful customer relationship you've built?

When discussing your experience, highlight a specific instance where you cultivated a strong relationship, citing how you addressed customer needs and the ongoing impact of this relationship on customer satisfaction and retention.

Join Rise to see the full answer
How do you stay up to date with the latest trends in FinOps?

Talk about the resources you use, such as industry publications, certifications, or community events, to keep your knowledge current. Emphasize your commitment to continuous learning and adapting to new information.

Join Rise to see the full answer
Describe a time when you resolved a complex issue for a customer.

Share a concrete example where you identified a customer's challenge, implemented a solution, and the positive changes that resulted. Focus on the skills you utilized throughout the process, including communication and problem-solving.

Join Rise to see the full answer
What metrics do you focus on to measure customer success?

Discuss specific key performance indicators (KPIs) you track, such as Net Promoter Score (NPS) or customer retention rates, and explain how these metrics inform your decisions and customer strategy.

Join Rise to see the full answer
How would you approach onboarding a new customer segment?

Outline your step-by-step approach to onboarding new customers, emphasizing the importance of understanding their unique needs, establishing communication channels, and providing tailored resources and support.

Join Rise to see the full answer
What do you believe is the most challenging aspect of being a Sr. FinOps Account Manager?

Be honest about your views on the challenges in the role, such as balancing technical requirements with customer success. Offer insights into how you would manage these challenges and provide value to your customers.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User

Become a pivotal part of Ubiminds as a Senior Full-stack Developer, designing high-performance applications in a remote setup.

Photo of the Rise User

A unique opportunity to elevate your international career as a Senior Software Engineer with Ubiminds, empowering innovative hiring solutions.

Photo of the Rise User
Synchrony Hybrid US, Jefferson County, KY; Kentucky, Louisville, KY
Posted 13 days ago

We are looking for a proactive Account Manager to enhance customer relations and promote our Medication to Home Program at Synchrony Health Services.

Posted 3 days ago

Beloform is looking for a motivated Entry Level Account Manager to join their growing team in Cincinnati and foster client relationships.

Photo of the Rise User
Edfinancial Services Remote Knoxville, Tennessee, United States
Posted 10 days ago

Join Edfinancial Services as a Part-Time Account Analyst and contribute to maintaining quality customer interactions and processing tasks accurately.

Photo of the Rise User
Inclusive & Diverse
Mission Driven
Social Impact Driven
Transparent & Candid
Open Door Policy
Growth & Learning
Rise from Within
Empathetic
Medical Insurance
Mental Health Resources
Paid Time-Off
Paid Holidays
401K Matching
Family Coverage (Insurance)
Family Medical Leave
Flex-Friendly
Maternity Leave

As an Account Manager at Axios, you'll drive client success through strategic campaign management and collaboration with cross-functional teams.

Photo of the Rise User

Acrisure is on the lookout for a Senior Personal Lines Insurance Account Manager to enhance client relationships and manage high net worth insurance accounts.

Photo of the Rise User

Lead the charge in enhancing provider success and driving revenue growth as the Head of Provider Account Management at Wonderschool.

Photo of the Rise User
Posted 19 hours ago

RBC Group Advantage is looking for a Regional Manager to manage a team and cultivate relationships with business clients in Alberta.

We forge connections between outstanding tech talent in Latin America and exciting opportunities at North American companies.

34 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 27, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
X
Someone from OH, Cincinnati just viewed Senior Java Engineer (Remote) at Xenon7
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior, Software Engineer- Java at Walmart
Photo of the Rise User
Someone from OH, Cincinnati just viewed Java, Javascript, Python, NodeJS Software Engineer at Walmart
Photo of the Rise User
Someone from OH, Pickerington just viewed Senior Business Analyst (Salesforce) at Protolabs
H
Someone from OH, Akron just viewed Brand Marketing Manager at Huntington
R
Someone from OH, Hamilton just viewed Forklift Operator Warehouse at Ryder
Photo of the Rise User
Someone from OH, Cincinnati just viewed Ad Ops Specialist, Display at System1
Photo of the Rise User
Someone from OH, Cincinnati just viewed FQHC Billing & Collections Manager at OhioGuidestone
Photo of the Rise User
Someone from OH, Cleveland just viewed Enrollment Specialist- Remote at Adtalem Global Education
o
Someone from OH, Dayton just viewed Marketing and Communications Specialist at osu
Photo of the Rise User
Someone from OH, Columbus just viewed Construction Coordinator at Meijer
Photo of the Rise User
Someone from OH, Steubenville just viewed Legal & Compliance Internship at Smiths Group
Photo of the Rise User
Someone from OH, Warren just viewed Senior Front-End Developer at Worldly
Photo of the Rise User
Someone from OH, Tiffin just viewed Game Operations Specialist at Genius Sports
u
Someone from OH, Loveland just viewed Customer Service Agent - Part Time at uhaul
Photo of the Rise User
Someone from OH, Cleveland just viewed HR Manager at Shearer's Foods
Photo of the Rise User
Someone from OH, Columbus just viewed Mid Level, System Administrator - (ETS) at Delivery Hero
Photo of the Rise User
Someone from OH, Mason just viewed Inside Sales Co-Op at VEGA Americas
Photo of the Rise User
Someone from OH, Sandusky just viewed Director of IT at Kyo
Photo of the Rise User
Someone from OH, Delaware just viewed Practice Group Manager at LifeStance Health