Manager, People Solutions & Technology

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

This team is the steward of how employees experience HR at Workday. You will be leading an existing, talented team of business solutions and technology analysts within our HR organization. You’ll be joining the HR organization, full of passionate HR professionals dedicated to ensuring a brighter Workday for all. The People Solutions & Technology team members are business-facing technical project managers, serving as the link between technology and business objectives, leveraging their in-depth global domain expertise to streamline processes, champion new initiatives, and effectively engage cross-functional stakeholders

About the Role

At Workday, our People & Purpose (P&P) organization is at the heart of our commitment to our employees, candidates, customers, and communities. We empower Workday to thrive by delivering exceptional people programs and services, and we’re looking for a dynamic Manager, People Solutions & Technology to play a pivotal role in shaping the employee experience. In this impactful role, you will lead a talented team of business solutions and technology analysts, driving the design and optimization of HR programs and processes that directly impact our employees' journey. As a key member of the operations leadership team, you will have the opportunity to influence the strategic direction of our service delivery capabilities, collaborating with the P&P leadership team and our IT organization to establish priorities and spearhead innovation in employee experience, leveraging the full potential of Workday. Beyond strategy, you’ll be instrumental in fostering a culture of continuous learning and development within your team, championing growth, cross-training, and career advancement. This role offers the opportunity to make a real difference and cultivate a high-performing team.

About You

Are you a passionate and results-oriented leader with a knack for driving innovation and fostering team growth? If you're excited about the opportunity to shape exceptional employee experiences and thrive in a dynamic environment, this role is for you. In this role, you will be an integral part of the operations leadership team, collaborating with the P&P leadership and IT to define strategic priorities and create new employee experiences leveraging Workday

In this role you will

Lead and Develop a High-Performing Team

• Cultivate a team of talented business solutions and technology analysts, including design thinkers, process experts, project managers, and operational execution experts, fostering a culture of collaboration and excellence.

• Provide mentorship, coaching, and personalized development plans to team members, empowering them to achieve their full potential and advance their careers.

• Empower the team to leverage their expertise in global HR processes and scalable service delivery models, driving the evolution of HR processes and user-centric experiences leveraging our industry-leading Workday products and platforms.

Drive HR Solutions and Innovation

• Spearhead the design, development, and configuration of online and self-service capabilities (e.g., Workday portal, chatbot, knowledge base) that enable employees and managers to efficiently access information and support, reducing reliance on HR support teams.

• Establish and document clear roles, responsibilities, and accountabilities for all stakeholder groups—including Centers of Expertise (COEs), Functional Operations, HR Support, and IT partners—throughout the lifecycle of HR programs, processes, and implementations.

• Drive continuous improvement of the employee experience by leveraging data analytics, user feedback, and industry best practices to identify opportunities for innovation and operational optimization.

• Foster Strategic Partnerships

Collaborate closely with the Workday on Workday (WOW) team within IT and Workday product teams to:

• Enhance Workday’s product value to meet internal People & Purpose business needs.

• Proactively ensure the organization is prepared to effectively leverage new Workday functionality upon release, championing the adoption of innovative solutions.

• Forge strong partnerships with HR leadership and cross-functional teams to ensure seamless alignment, effective communication, and successful delivery of HR programs, products, and processes.
   

Basic Qualifications:

• Experience implementing and supporting HR processes within Workday.    

• Demonstrated experience in a management or senior professional role within a mid-to-large-size corporate environment, with a focus on leading at-scale operations and large-scale system implementations.    

• Proven ability to build, motivate, and develop high-performing teams, establishing clear ownership and definitions of success for both individual contributors and manager-level employees.    

• Strong experience in fostering a customer service-oriented environment and delivering high-quality customer support outcomes.    

• Excellent knowledge of HR best practices and legal requirements across various HR Centers of Expertise (COEs), including Total Rewards, Manager Self-Service Transactions, Talent Acquisition, and Performance Management.    

• Strong analytical and problem-solving skills, with the ability to analyze information, identify root causes, and propose effective solutions.    

• Experience in a role that requires influencing stakeholders at all levels and driving organizational change.

• Demonstrated ability to coach and mentor team members, fostering a positive and productive work environment.    

• Proven track record of developing high-performing teams and promoting employee growth.
   

Other Qualifications:

• Previous experience leading within a shared services or professional services environment.    

• Experience with Business Process Improvement and Process Mapping.    

• Strong understanding of Employee Lifecycle Management and HRIS systems.    

• Experience with Change Management and Enablement.    

• Experience with software development lifecycles and process optimization methodologies, including Agile, design thinking, Six Sigma/Lean, customer journey mapping, UX design and testing, and process mapping.  

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

 

Primary Location Base Pay Range: $116,300 USD - $174,400 USD

 

Additional US Location(s) Base Pay Range: $110,500 USD - $196,200 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!