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Part Time Data Entry Clerk - Remote

About the job Part Time Data Entry Clerk - RemoteAn established company is currently hiring a remote data entry clerk. The position is part time, very flexible on hours, and is a permanent opportunity within the company. Starting pay is up to $20 per hour, depending on experience.No prior experience is required, however, the ideal applicant will have previous I.T. Help Desk ticket experience or has worked online customer service for a technology company or busy online retailer. Applicants interested in this position must be comfortable working on the computer all day and have exceptional typing skills and an attention to detail. Individuals who are interested in finding a job opportunity that allows for career growth into an Information Technology or Customer Service Help Desk role are strongly encouraged to apply.The Data Entry Clerk is responsible for receiving requests for technical assistance from customers. The data entry clerk is responsible for opening requests and submitting into the companys ticketing system for the Help Desk technicians to review. The data entry clerk will review each open ticket to see the outcome from the help desk (did they fix the problem or does it require a coordinated call to customer, etc.) The clerk then emails responses to customers to ensure they are provided with exceptional customer service and receive the updates. You must be organized and focused on each ticket being closed out quickly. Workoo Technologies

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$16
$19

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What You Should Know About Part Time Data Entry Clerk - Remote, Workoo Technologies

Are you looking for a remote job that allows you to manage your time flexibly while also being a vital part of a tech-savvy team? Look no further! Workoo Technologies is on the hunt for a Part Time Data Entry Clerk. In this role, you'll be the preliminary point of contact for technical assistance requests from customers. With a focus on exceptional customer service, you'll be entering and managing ticket requests in our Help Desk system. Your day will consist of reviewing open tickets and communicating updates back to customers, making sure they are well-informed every step of the way. While you won't need any prior experience for this role, having a background in I.T. Help Desk or online customer service can definitely set you apart. What we do look for is a passion for technology, superb typing skills, and an eagle eye for detail. This is a fantastic opportunity for anyone aiming to grow their career towards an Information Technology or Customer Service Help Desk role. Plus, with a pay rate of up to $20 per hour depending on your experience, you can feel good about your work-life balance. Join us at Workoo Technologies and become a part of a company that values flexibility, teamwork, and growth. Ready to dive into this exciting opportunity? We can't wait to hear from you!

Frequently Asked Questions (FAQs) for Part Time Data Entry Clerk - Remote Role at Workoo Technologies
What are the key responsibilities of a Part Time Data Entry Clerk at Workoo Technologies?

As a Part Time Data Entry Clerk at Workoo Technologies, your primary responsibilities will include receiving technical assistance requests, entering these requests into the company's Help Desk ticketing system, and providing timely updates to customers based on ticket outcomes. You'll also ensure exceptional customer service by communicating effectively with both customers and Help Desk technicians. Staying organized and focused on closing tickets quickly will be essential to your success in this role.

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What qualifications do I need to become a Part Time Data Entry Clerk at Workoo Technologies?

To qualify for the Part Time Data Entry Clerk role at Workoo Technologies, you don't need prior experience, but it’s beneficial if you have worked in an I.T. Help Desk or online customer service environment, especially for a technology-focused company. Your typing skills, attention to detail, and comfort in handling computer tasks are crucial for this position.

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Is the Part Time Data Entry Clerk position at Workoo Technologies flexible?

Absolutely! The Part Time Data Entry Clerk position at Workoo Technologies is designed to be very flexible regarding working hours. This makes it an ideal opportunity for those looking to balance work with other commitments, whether it's studying, family, or other professional interests.

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What is the pay rate for the Part Time Data Entry Clerk role at Workoo Technologies?

The starting pay rate for the Part Time Data Entry Clerk position at Workoo Technologies is up to $20 per hour, depending on your experience. This competitive pay reflects the importance of the role and our commitment to valuing our team members.

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Can the Part Time Data Entry Clerk role lead to other opportunities within Workoo Technologies?

Yes! The Part Time Data Entry Clerk role at Workoo Technologies is not just about data entry; it's also a stepping stone for advancement. If you're interested in growing your career in Information Technology or Customer Service Help Desk roles, this position is a great way to gain relevant experience and showcase your skills.

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Common Interview Questions for Part Time Data Entry Clerk - Remote
What experience do you have with data entry and ticket management systems?

When answering this question, highlight any relevant experience you have with data entry tasks or specific ticket management systems. If you lack direct experience, discuss your adaptability and willingness to learn new software quickly.

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How do you ensure accuracy in your data entry tasks?

To convey your approach to accuracy, discuss methods you use such as double-checking your entries, using software tools for spell-check and data validation, and maintaining a focused work environment. Illustrate your attention to detail with examples from past experiences if applicable.

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How would you handle a difficult customer when responding to a ticket?

When answering, emphasize your customer service skills. Discuss the importance of empathy, active listening, and providing clear communication. Provide an example of a challenging situation you resolved, demonstrating your problem-solving abilities.

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Can you provide an example of a time you worked under a tight deadline?

In your response, share a specific situation that demonstrates your time management skills. Explain how you prioritized tasks and stayed organized to meet the deadline, showcasing resilience and effective planning.

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What motivates you in a remote working environment?

Here, you should mention personal traits that make you thrive in remote work, such as self-discipline, organization, and a proactive communication style. Explain how you maintain motivation through goal-setting and maintaining a dedicated workspace.

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How do you prioritize tasks when managing multiple tickets?

For this question, outline your strategy for prioritization, such as assessing the urgency of each ticket or grouping similar tasks. Share any tools or methods you use to keep track of your workload efficiently.

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What steps do you take to maintain confidentiality when handling sensitive information?

Discuss your understanding of data privacy best practices and emphasize your dedication to confidentiality. You can highlight any relevant training or protocols you follow to protect sensitive information in your previous work experiences.

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How comfortable are you with technology and learning new software?

Express your enthusiasm for technology and learning by providing examples of software you’ve learned quickly in the past and how you adapted to new systems. Mention your general comfort with common software tools used in data entry and ticketing.

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Why do you want to work specifically for Workoo Technologies?

Here, share your knowledge about Workoo Technologies and what attracts you to this specific company, such as its reputation or culture. Make connections between the company's values and your personal career goals.

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How do you approach teamwork in a remote setting?

Discuss your communication strategies, such as regular check-ins or using collaborative tools to stay connected with your team. Highlight your ability to contribute to team goals while managing your own responsibilities independently.

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Part-time, remote
DATE POSTED
December 6, 2024

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