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Head of Product

About Manifest

At Manifest, we’re using AI to rethink how small and medium-sized businesses (SMBs) gain the expertise and support to start and grow their businesses. As an AI business companion and staff training platform, we’re dedicated to empowering the backbone of the American workforce—small business owners and their teams. As a seed-stage company, we're looking for a strategic and visionary Head of Product to shape and drive our product vision, strategy, and execution.

About the Role: 

As the Head of Product at Manifest, you will play a pivotal role in defining and delivering a product that transforms how SMBs operate and thrive. Reporting directly to the leadership team, you will lead product discovery, strategy, and execution, ensuring alignment with our mission and business objectives. You will act as a leader, collaborator, and mentor, establishing the foundation for our product team and processes as we scale.

Key Responsibilities

Define and Execute Product Strategy:

  • Develop and own the product vision, strategy, and roadmap, ensuring alignment with the company’s mission and growth goals.

  • Identify and prioritize opportunities that deliver maximum value to SMB owners, balancing short-term impact with long-term scalability.

  • Leverage data-driven insights and market research to inform strategic decisions.

Lead Product Discovery:

  • Champion a customer-first mindset by conducting in-depth user research, interviews, and usability testing to uncover insights and validate hypotheses.

  • Synthesize qualitative and quantitative data to define user needs, pain points, and opportunities.

  • Partner closely with engineering, design, and other stakeholders to prototype, test, and iterate on solutions.

Drive Cross-Functional Collaboration:

  • Build and lead a high-performing product team by fostering collaboration across engineering, design, sales, and marketing.

  • Establish clear communication channels to align stakeholders on product priorities, progress, and outcomes.

  • Act as a bridge between the product team and leadership, ensuring transparency and alignment.

Scale Processes and Build a Team:

  • Establish best practices for product management, including sprint planning, backlog grooming, and KPI tracking.

  • Mentor and develop future product team members, laying the groundwork for a scalable product organization.

  • Partner with leadership to drive product-driven growth initiatives and strategic partnerships.

Deliver Customer-Centric Outcomes:

  • Translate customer insights into actionable jobs-to-be-done and product features.

  • Measure and report on product performance, iterating based on feedback and results.

  • Ensure the delivery of meaningful, high-impact solutions for small business owners and their teams.

What We’re Looking For

  • Proven experience in a product management role, ideally within an early-stage startup or fast-paced environment.

  • Demonstrated success in leading product discovery and strategy efforts, with a strong focus on customer empathy and data-driven decision-making.

  • Exceptional leadership and communication skills, with the ability to influence and align diverse stakeholders.

  • Experience working closely with engineering and design teams to drive innovation.

  • Strong analytical and problem-solving skills with a results-oriented mindset.

  • A passion for empowering SMBs and a curiosity-driven approach to product development.

What We Offer:

  • Competitive salary and benefits, including medical, dental, and vision.

  • Equity options.

  • Flexible, remote-first work environment.

  • The opportunity to define and drive product strategy at a pioneering startup.

  • A collaborative and supportive team culture dedicated to making a positive impact.

We are committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and experiences.

What You Should Know About Head of Product, Workshop Venture Partners

At Manifest, we're on a mission to revolutionize the way small and medium-sized businesses (SMBs) operate through innovative AI solutions. We're looking for a strategic and visionary Head of Product to join our Boston team and help shape the future of our company. As the Head of Product, your role will be pivotal in defining and executing our product strategy, ensuring it aligns with our mission of empowering SMBs. You'll lead product discovery activities, utilizing a customer-first mindset to conduct in-depth research and usability testing. Collaboration will be key, as you'll partner with engineering, design, and other stakeholders to prototype and iterate solutions. We want someone who can build and mentor a high-performing product team, fostering clear communication channels and product priorities. If you're passionate about using data-driven insights to deliver impactful solutions that truly benefit small business owners, this is the perfect opportunity for you. We offer a competitive salary, equity options, and a flexible, remote-first work environment where you can thrive and make a real difference. Join us at Manifest and help pave the way for SMB growth and success!

Frequently Asked Questions (FAQs) for Head of Product Role at Workshop Venture Partners
What are the main responsibilities of the Head of Product at Manifest?

The Head of Product at Manifest is responsible for defining and executing product strategy. This includes developing the product vision and roadmap, leading product discovery initiatives, and driving cross-functional collaboration to align stakeholders on product priorities and outcomes.

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What qualifications are required for the Head of Product position at Manifest?

Candidates need proven experience in product management, ideally within early-stage startups. Strong leadership, communication skills, and a passion for empowering SMBs are crucial. Experience in driving product discovery and strategy, along with analytical problem-solving skills, is also essential.

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How does the Head of Product contribute to customer-centric outcomes at Manifest?

As the Head of Product, you will translate customer insights into actionable features and enhancements. You will measure and report on product performance and iterate based on customer feedback, ensuring that the solutions delivered are meaningful and impactful for SMBs.

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What type of work environment can the Head of Product expect at Manifest?

The work environment at Manifest is flexible and remote-first, fostering a collaborative and supportive team culture. As a Head of Product, you will have the opportunity to thrive while making a positive impact on the SMB community alongside like-minded professionals.

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What kind of company culture does Manifest promote for the Head of Product role?

Manifest is dedicated to creating a diverse and inclusive work environment. As a Head of Product, you will contribute to a culture that values collaboration, innovation, and empowerment, all aimed at fostering the growth of small and medium-sized businesses.

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Common Interview Questions for Head of Product
Can you explain how you've developed a product strategy in your previous roles?

When discussing your experience, focus on specific examples where you identified market needs and defined a strategic vision. Include how you gathered data, worked with stakeholders, and made decisions that aligned with company goals.

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How do you prioritize features when developing a product roadmap?

You should explain your approach to feature prioritization, such as using customer feedback, market research, and data analytics. Emphasize the balance between short-term needs and long-term vision.

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Describe a time when you led product discovery and what you learned from it.

Share a relevant story that highlights your leadership in product discovery. Focus on the methods you used for user research, the insights gained, and how they influenced product decisions.

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How do you ensure alignment among cross-functional teams during product development?

Discuss your communication strategies, such as regular updates, collaboration workshops, and clear documentation. Highlight the importance of stakeholder involvement and feedback throughout the process.

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What metrics do you track to measure product success?

Identify key performance indicators (KPIs) that are relevant to product success, such as user engagement, retention rates, and customer satisfaction scores. Explain how you use these metrics to inform product decisions.

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Can you give an example of a significant challenge you faced in product management?

Describe a challenging scenario and emphasize your problem-solving skills. Discuss the actions you took to overcome obstacles and the successful outcomes that resulted.

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How do you foster a customer-first mindset within your product team?

Outline strategies you employ to instill a customer-first culture, such as conducting regular user testing, sharing customer feedback with the team, and emphasizing empathy in product development.

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What tools and processes do you use for product management?

Talk about the product management tools you're familiar with, such as JIRA, Trello, or Asana. Discuss processes like agile methodologies, sprint planning, and backlog management that enhance team efficiency.

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How do you approach mentoring and developing your product team?

Share your mentoring style and how you support team members’ growth. Discuss mentorship initiatives you’ve implemented and the importance of continuous learning within a product organization.

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What excites you most about working in a startup environment like Manifest?

Reflect on your enthusiasm for innovation, agility, and the impact of working closely with SMBs. Emphasize the opportunity to shape a product vision and contribute to the success of a pioneering startup.

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Full-time, remote
DATE POSTED
January 8, 2025

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