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Property Coordinator - Seaport

Overview

WS Development is seeking an outgoing and organized Property Coordinator (PC) to join the team working onsite for one of Boston’s fastest growing real estate development companies and working together with one of the world’s fastest growing tech companies. Reporting to the Property Manager (PM) for 400 Summer Street – one of Boston’s newest and finest real estate developments – the Property Coordinator will assist with property management administration, tenant relations, and day-to-day operational support for the team.

Key Position Responsibilities

The primary focus of this position will be to support the PM and Assistant Property Manager (APM) in all aspects of property oversite, The position offers exposure to all aspects of managing premier, highly visible, and very demanding life science, office & retail real estate, The Property Coordinator will play a central role in managing the standing operations of the building. This is very much a team environment, so a positive attitude, a desire to learn and contribute and an ability to work well with others are all prerequisites to success in this role.

Specific Responsibilities

Tenant Relations:

  • Promote and maintain positive relationships with tenants via proactive communications and routine follow-up in close collaboration with the PM and APM.
  • Maintain a standing tenant database for the commercial and retail contacts.

Project Management:

  • Assist APM with monitoring and tracking tenant work orders in close collaboration with engineering, janitorial, and security team members.

Maintenance and Operations:

  • Work with the APM on maintaining vendor and tenant insurance database, ensuring certificates are current and compliant.
  • Provide support on timely and efficient invoice processing. 
  • Assist with contract management and renewals.
  • Perform daily site walks with the PM and APM to become familiar with Class A standards of building management and maintenance.
  • Serve as the point of contact for the management of 400 Summer Street. This role will order and organize supplies, focus on expense management, and offer regular customer service support to visitors to the office.

Financial Management:

  • Assist the APM with the accounts payable and accounts receivable process.
  • Provide support to the APM and PM in creation of budgets, CAM estimates and reconciliations.

The ideal candidate will exhibit the following traits:

  • Be both warm and professional, and able to interface with multiple audiences on behalf of Seaport and WS Development
  • Intellectually curious and eager to learn, grow skillset, and expand in responsibility
  • Highly organized and able to develop and maintain tracking systems for expenses, invoices, and contracts
  • Comfortable serving as the “first call” for operational items or basic inquiries that may arise from tenants
  • Comfortable in a highly collaborative and fast paced environment
  • Able to take direction from multiple points and prioritize independently
  • 2+ years of applicable work experience and/or internship experience preferred

About WS Development

Massachusetts-based WS Development is a mixed-use developer with a singular mission: creating places people want to be. With an approach that values art, science, innovation and, above all else, people, WS strives to engage each community it serves with best-in-class experiences, designed with our customers, tenants and partners in mind. Established in 1990, WS is one of few vertically-integrated real estate companies that conceptualizes, owns, operates and leases more than 100 properties that range from cutting-edge urban spaces to lifestyle and community centers. With over 22 million square feet of existing space and an additional nine million square feet under development, it is one of the largest privately-owned development firms in the country.

WS is where great ideas and great people come together to design, build, and operate some of the best loved real estate projects in the country. We live at the intersection of entrepreneurship and establishment. We have the infrastructure of decades supporting a culture of free-thinking excellence.

We expect every WS employee to feel welcomed and valued irrespective of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, marital status, parental status, cultural background, and life experiences. Or for any other reason.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Coordinator - Seaport, WS Development

At WS Development, we're on the lookout for an enthusiastic and organized Property Coordinator to join our dynamic team at 400 Summer Street, one of Boston's latest and exceptional real estate developments. If you're passionate about property management and enjoy interacting with tenants, this role could be the perfect fit for you. As the Property Coordinator, you'll assist the Property Manager and Assistant Property Manager in overseeing daily operations, ensuring that our tenants receive top-notch service. Your day-to-day will involve maintaining positive relations with tenants through proactive communication, managing tenant work orders alongside our engineering and security teams, and facilitating budget preparations. You'll also play a key role in maintaining vendor relationships and processing invoices, ensuring everything runs smoothly. With a warm demeanor and a shared passion for excellence, you'll thrive in our collaborative and fast-paced environment. We're seeking someone who is keen to learn, highly organized, and ready to uphold the Class A standards of our premier property. If that sounds like you, we'd love for you to join us in creating places that people want to be and be part of a team that values innovation, artistry, and community engagement.

Frequently Asked Questions (FAQs) for Property Coordinator - Seaport Role at WS Development
What are the main responsibilities of a Property Coordinator at WS Development?

As a Property Coordinator at WS Development, your primary responsibilities include managing tenant relations, assisting with maintenance and operations, supporting project management, and aiding in financial management. You will work closely with both the Property Manager and Assistant Property Manager to ensure the efficient operation at 400 Summer Street while promoting positive employee and tenant engagement.

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What qualifications are needed to become a Property Coordinator at WS Development?

To successfully apply for the Property Coordinator position at WS Development, candidates should ideally have 2+ years of relevant work experience or internship experience in property management or a related field. Moreover, excellent organizational skills, effective communication abilities, and a strong desire to learn and grow within the role are essential.

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How does the Property Coordinator contribute to tenant relations at WS Development?

The Property Coordinator at WS Development plays a vital role in tenant relations by fostering positive and proactive communication with tenants. This includes maintaining a comprehensive tenant database, handling routine follow-ups, and acting as the first point of contact for any inquiries or operational issues that may arise, ensuring a satisfying tenant experience.

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What is the work environment like for a Property Coordinator at WS Development?

The work environment for a Property Coordinator at WS Development is collaborative and fast-paced, requiring a positive attitude and the ability to work well with diverse teams. You will be engaged closely with management and various stakeholders, contributing to a culture that values innovation, creativity, and community involvement.

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What opportunities for professional growth does WS Development offer to Property Coordinators?

WS Development encourages professional growth and offers various opportunities for skill enhancement. As a Property Coordinator, you will gain exposure to all aspects of property management, allowing you to expand your responsibilities and skill set while working alongside experienced industry professionals who prioritize mentorship and collaboration.

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Common Interview Questions for Property Coordinator - Seaport
Can you describe your experience with tenant relations?

When answering this question, highlight any previous roles where you managed communications between tenants and management. Discuss specific examples of how you have resolved tenant concerns, improved tenant satisfaction, or created a welcoming environment. Be sure to convey your communication skills and your ability to maintain professional relationships.

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How do you prioritize tasks when managing multiple responsibilities?

In your response, outline a systematic approach to prioritizing tasks, such as using checklists, scheduling daily responsibilities, and assessing urgency and importance. Provide examples from your previous roles where you effectively managed multiple projects or requests while ensuring quality and efficiency.

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What is your approach to handling difficult situations with tenants?

When discussing handling difficult situations, emphasize your problem-solving skills and empathetic approach. Talk about the importance of listening to tenant concerns, maintaining professionalism, and working towards a resolution that satisfies both parties.

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Describe a project you assisted with that required collaboration with multiple departments.

In answering this question, choose a specific project where your collaboration with various departments was key to its success. Explain your role, how you facilitated communication, coordinated tasks, and ensured that everyone was aligned towards a common goal.

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How comfortable are you with using property management software?

Discuss your familiarity with property management software, mentioning any specific tools you've used in the past. Express your willingness and eagerness to learn new systems, and highlight your ability to quickly adapt to technology in a fast-paced environment.

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What strategies would you use to maintain compliance with vendor and tenant insurance requirements?

Outline your approach to staying organized and ensuring compliance with insurance requirements. Discuss how you would track insurance certificates, monitor expiration dates, and maintain clear communication with vendors and tenants to keep everything up to date.

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How do you ensure you remain adaptable in a fast-paced environment?

Express your strategy for remaining adaptable, such as embracing change, staying organized, and being proactive. Provide examples of times when you successfully adapted to unforeseen changes or challenges in previous roles.

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Can you give an example of how you managed an operational process effectively?

Choose a specific example where you streamlined an operational process in property management or a related field. Discuss the steps you took, any challenges you faced, and the positive outcome that resulted from your efforts.

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What motivates you to succeed in a property management role?

Share aspects of property management that excite you, such as fostering community relationships or solving daily challenges. Highlight the importance of delivering exceptional service to tenants and supporting team dynamics as driving factors for your success.

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How do you handle stress and high-pressure situations?

Provide your methods for managing stress, such as prioritizing tasks, staying organized, and maintaining a positive mindset. Include examples of high-pressure situations you've faced and how you successfully navigated them.

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WS Development is a privately-held retail development firm. The company was founded in 1990 and is currently headquartered in Chestnut Hill.

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Full-time, on-site
DATE POSTED
January 5, 2025

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