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Senior Experience Designer, UX Job at Wunderman Thompson in Atlanta

Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.At VML, we create connected brands. We resist the usual ways of seeing, doing and thinking - harnessing creativity, technology and culture - to reimagine the entire connected consumer experience. Our goal? To create work that becomes part of people's lives, to drive value for our clients and, in the best of cases, to impact the world.VML is searching for a Senior Experience Designer, UX. The experience design, UX, is responsible for optimizing the behaviors and expectations of users within an experience. They study what the user does before, during, and after an experience, and why.UXers create models and prototypes, and rely on user feedback for proof or basis for iterations.RESPONSIBILITIES• Draw upon analytical and process-oriented skills to generate human-centered recommendations using design thinking methods• Do user research, primary and secondary, to develop personas and user and interaction flow diagrams• Develop information architecture (IA), annotated wireframes, interaction design prototypes and documentation• Evaluate existing sites for usefulness, usability and best practices• Collaborate with UI and copywriter to execute design vision• Support and participate in user testing• Understand both client goals and user needsSKILLS & EXPERIENCE• A minimum of a bachelor's degree with an emphasis in liberal arts or human-centered design or equivalent in a related field• A minimum of 2-3 years of industry experience• Experience in user-centered design methods and techniques• Experience in interface design, responsive design and platform-based solutions• Digital agency experience and background preferred• Proficient with design tools such as Sketch and InVision app for designing and prototyping solutions * Can find creative ways to get things done effectively and collaboratively• Continuous learner of technology; promoting it, using it and finding new tools to make us more effective * Ability to distill complex ideas into simple concepts• Excellent analytical and process-oriented skills, as well as verbal and written skills• Strong writing skills, creativity and passion for user-centered design• Ability to develop relationships, and plan and execute with minimal oversightWhat we offer (All NA roles not Canada):• Passionate, driven people | We champion a culture of people that do extraordinary work.• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details._ $60,000-$140,000 USDAt VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram,LinkedIn, andX.When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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What You Should Know About Senior Experience Designer, UX Job at Wunderman Thompson in Atlanta, Wunderman Thompson

Are you a creative visionary with a passion for enhancing user experiences? Wunderman Thompson in Atlanta is searching for a Senior Experience Designer, UX to join their dynamic team. In this role, you’ll have the opportunity to shape the way users interact with brands, optimizing their journeys every step of the way. At Wunderman Thompson, we believe in harnessing creativity and technology to drive meaningful connections, and that starts with understanding user behavior deeply. You will bring your analytical skills and design thinking methods to the table, creating personas and user flow diagrams that guide your design decisions. Crafting prototypes and wireframes will be a core part of your work, ensuring every touchpoint is a delight for users. You'll collaborate closely with UI designers and copywriters, bringing ideas to life while participating in user testing to gather invaluable feedback. This position calls for a creative problem-solver who is not only well-versed in interface design but also thrives in a fast-paced, digital agency environment. If you have at least 2-3 years of experience and a strong command of tools like Sketch and InVision, we want to hear from you! Ready to inspire and innovate at Wunderman Thompson? Let’s transform the consumer experience together.

Frequently Asked Questions (FAQs) for Senior Experience Designer, UX Job at Wunderman Thompson in Atlanta Role at Wunderman Thompson
What are the main responsibilities of a Senior Experience Designer, UX at Wunderman Thompson?

As a Senior Experience Designer, UX at Wunderman Thompson, your primary responsibilities include optimizing user interactions through design thinking methodologies. This involves conducting user research, creating user personas, and developing interaction flow diagrams. You will design wireframes, prototypes, and ensure that the projects meet both user needs and client objectives through collaboration with various stakeholders.

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What qualifications are needed for the Senior Experience Designer, UX position at Wunderman Thompson?

For the Senior Experience Designer, UX role at Wunderman Thompson, candidates should have a minimum of a bachelor’s degree, preferably with an emphasis on human-centered design. Additionally, 2-3 years of experience in the industry, proficiency in user-centered design methods, and familiarity with design tools like Sketch and InVision are essential to succeed in this position.

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How does Wunderman Thompson define success for the Senior Experience Designer, UX?

Success for the Senior Experience Designer, UX at Wunderman Thompson is defined by your ability to create seamless and engaging user experiences. This means conducting effective user research, producing innovative design solutions, and collaborating with team members to enhance user journeys that drive value for clients while exceeding user expectations.

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What skills are important for a Senior Experience Designer, UX at Wunderman Thompson?

A Senior Experience Designer, UX at Wunderman Thompson should possess excellent analytical skills, creativity, and strong verbal and written communication abilities. A penchant for continuous learning and the capacity to simplify complex ideas into user-friendly concepts are also vital, along with a collaborative spirit to work efficiently within diverse teams.

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What is the company culture like at Wunderman Thompson for the Senior Experience Designer, UX role?

The company culture at Wunderman Thompson is vibrant and inclusive, emphasizing community, collaboration, and creativity. As a Senior Experience Designer, UX, you will find an environment that encourages personal and professional growth, embraces diversity, and promotes innovative thinking, allowing you to thrive and contribute meaningfully to the team.

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Common Interview Questions for Senior Experience Designer, UX Job at Wunderman Thompson in Atlanta
Can you describe your design process when working on user-centered projects?

When describing your design process in an interview for the Senior Experience Designer role at Wunderman Thompson, highlight your approach to user research, defining personas, and creating interaction flows. Include specific methodologies you prefer and how you involve stakeholders throughout the process to achieve user and client alignment.

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How do you incorporate user feedback into your design iterations?

In your response, emphasize the importance of user testing and how you gather qualitative and quantitative feedback. Explain how you effectively apply this feedback to refine your designs, ensuring that they resonate with users while also meeting business goals.

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What design tools do you typically use, and why?

Be sure to mention tools such as Sketch and InVision, explaining your familiarity with each and how they help streamline your design process. Discuss any advanced features you utilize and how these tools enhance collaboration with team members and clients.

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Can you give an example of a challenging UX project and how you approached it?

Prepare to share a specific project where you faced difficulties, detailing the challenges, your problem-solving techniques, and the eventual outcome. Highlight your analytical skills and design thinking approach as key elements in overcoming obstacles.

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What metrics do you use to measure the success of a user experience design?

Discuss the various metrics you consider important, such as user engagement rates, conversion rates, and user satisfaction scores. Explain how you gather data and analyze it to derive actionable insights for future improvements.

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How do you ensure that your designs align with client goals?

Emphasize your communication skills and willingness to collaborate closely with clients to understand their business objectives. Highlight how you integrate these goals into your design process, ensuring that the final product meets both user needs and client expectations.

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Describe a time when you had to advocate for user needs against conflicting business objectives.

Share a scenario where you successfully communicated the importance of user experience in light of business goals. Discuss the strategies you employed to persuade stakeholders to prioritize user-centered design while still addressing critical business needs.

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What do you consider to be the most current trends in UX design?

In your answer, showcase your knowledge of current UX trends such as voice user interfaces, accessibility in design, or micro-interactions. Discuss how you keep updated on these trends and how you integrate them into your own work when relevant.

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How do you handle tight deadlines and prioritize tasks in your projects?

Explain your time management strategies, such as breaking projects into smaller tasks, setting clear priorities, and collaborating with team members. Highlight your ability to maintain quality while meeting deadlines in a dynamic environment like Wunderman Thompson.

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What motivates you in your work as a UX designer?

Identify aspects that motivate you, such as the opportunity to solve complex problems, the prospect of creating meaningful experiences for users, and the collaborative nature of design work. Your passion for user-centered design should shine through in your response.

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Full-time, on-site
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December 18, 2024

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