Senior Product Manager

As a Senior Product Manager at athenahealth, your key responsibilities include driving product ownership through backlog allocations, collaborating with cross-functional teams, and translating customer requirements into actionable user stories. You'll also serve as a liaison between the Product Management team and other departments, ensuring alignment with organizational goals, ultimately enhancing finance technology solutions.

To be considered for the Senior Product Manager role at athenahealth, you should have at least 6 years of relevant product management experience, extensive knowledge of the Finance domain, particularly with ERP systems like Oracle Fusion and PeopleSoft. Technical understanding of data related to Enterprise Business Applications is also key, along with experience in launching products.

At athenahealth, collaboration is vital for product management. The Senior Product Manager will serve as the key contact between scrum teams and other stakeholders, fostering strong relationships that help drive effective product delivery and ensure that feedback is incorporated into the development process.

The Senior Product Manager plays a crucial role at athenahealth by influencing the development and enhancement of finance technology solutions. This involves not only managing roadmaps but also analyzing market trends and business opportunities that can significantly drive the success of the ERP systems we deliver.

Essential skills for a Senior Product Manager at athenahealth include strong analytical and problem-solving abilities, excellent communication skills, and a deep understanding of enterprise clients. The ability to prioritize effectively in a fast-paced environment and facilitate collaboration is also critical to the success of this role.

To prioritize product features effectively, I focus on understanding customer needs and business goals. Utilizing data and feedback from stakeholders helps me decide which features will provide the most value. I also employ the MoSCoW method, categorizing features as Must have, Should have, Could have, and Won't have to streamline this process.

In my previous roles, I have had significant exposure to ERP systems, specifically Oracle Fusion, where I was involved in product management activities such as gathering requirements, defining features, and working closely with technical teams to ensure successful implementation. Understanding the technical nuances helped me bridge gaps between stakeholders.

To gather and analyze user feedback, I rely on multiple channels such as surveys, focus groups, and one-on-one interviews. Post-launch, I also track analytics and perform A/B tests to measure user engagement and satisfaction, which informs future product iterations.

Ensuring alignment involves constant communication with key stakeholders and executives. I lead regular meetings to discuss product roadmaps and how they contribute to the broader business strategy, adjusting priorities as needed to keep us on track.

Managing a product backlog involves continuous assessment and prioritization based on user needs and business goals. I work with cross-functional teams to prioritize backlog items effectively and maintain an up-to-date backlog that reflects changing requirements and critical paths.

A successful product launch relies on thorough preparation—clear communication of the product's value proposition, effective training for sales and support teams, and a solid marketing strategy. Post-launch measurement of success through user engagement metrics is also crucial.

Navigating stakeholder disagreements requires building relationships and understanding their perspectives. I facilitate discussions to spotlight the needs of end-users while aligning everyone on shared goals. When necessary, I leverage data to guide decision-making.

Challenges often come from conflicting requests or tight deadlines. My approach involves prioritization and open communication with stakeholders to set realistic expectations. When faced with obstacles, I engage the team to brainstorm solutions and keep moving forward.

User stories are the foundation of effective product management as they translate user needs into actionable tasks for development. They ensure the team understands who the user is, what they need, and why it's important, leading to better product outcomes.

I utilize market research, competitor analysis, industry reports, and customer feedback through various channels to keep my finger on the pulse of market trends. Engaging with industry forums and networking is also beneficial for gaining insights.