Job details

Senior Release Manager

XperiencOps, Inc. is seeking a detail-oriented and proactive Release Manager to oversee the release lifecycle of our software products. This role involves planning, scheduling, coordinating, and managing releases across multiple teams to ensure timely delivery of high-quality software updates and features. The Release Manager will work closely with Product Management, Development, QA, and DevOps to streamline processes, reduce risks, and ensure smooth production deployments.

Key Responsibilities:

Release Planning, Coordination, and Execution
Develop and maintain a comprehensive release calendar across all products and teams.
Coordinate with product managers, engineers, QA, and DevOps to define and document release plans.
Identify release dependencies and manage cross-team communication.
Oversee all aspects of the release process, including code freezes, testing, deployment, and validation.
Ensure proper change management practices are followed for production releases.
Monitor and mitigate release risks, addressing blockers and conflicts promptly.
Provide go/no-go decision support to stakeholders.
Act as the primary point of contact for release-related information.
Facilitate release readiness meetings and post-mortem reviews.
Report on release progress, metrics, and outcomes to stakeholders and leadership.
Continuously evaluate and optimize release processes to improve efficiency and reduce lead time.
Implement tools and practices for automation, CI/CD pipelines, and release monitoring.
Maintain documentation on release workflows, standards, and guidelines.
Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, retrospectives, and other ceremonies, ensuring they are efficient and productive.
Accountability Enforcement: Monitor team commitments and progress, holding team members accountable for deliverables and deadlines while promoting a culture of trust and transparency.
Agile Coaching: Guide the team in agile practices, fostering continuous improvement and an agile mindset across the organization.
Backlog Management: Collaborate with Product Owners to maintain a well-organized, prioritized backlog that aligns with business goals.
Tool Administration: Manage JIRA and Confluence platforms to track workflows, provide reporting, and streamline collaboration for the engineering team.
Cross-Functional Collaboration: Serve as a liaison between technical teams and stakeholders, ensuring clear communication of priorities, risks, and progress.
Risk Management: Identify and address potential roadblocks proactively, ensuring smooth sprint execution and timely delivery of projects.
Performance Metrics: Analyze sprint data and other key performance indicators to assess team performance and provide actionable insights.

• Experience: Minimum 5 years of experience as a Release Manager and/or Senior Scrum Master, preferably with enterprise SaaS or PaaS teams.

• Methodology Expertise: Strong knowledge and practical application of Agile principles, Scrum frameworks, and related tools.

• Technical Acumen: Familiarity with engineering workflows and the ability to understand technical discussions, even if not a developer.

• Tool Proficiency: Advanced expertise with JIRA and Confluence, including configuration, reporting, and administration.

• Leadership: Proven ability to hold teams accountable and manage complex timelines with precision.

• Communication: Exceptional facilitation and interpersonal skills, capable of driving alignment across diverse teams.

• Certifications: Certified Scrum Master (CSM) or equivalent agile certification is strongly preferred.

Competitive salary, benefits, and equity package.

Opportunity to work with a cutting-edge SaaS platform company in a dynamic and fast-paced environment.

Collaborative and innovative team culture.

Professional development and growth opportunities.

What You Should Know About Senior Release Manager, XperiencOps Inc

XperiencOps, Inc. is on the lookout for a meticulous and proactive Senior Release Manager to take charge of the release lifecycle of our innovative software products. In this exciting role, you will be at the helm of planning, scheduling, coordinating, and managing releases across various teams, making sure we deliver high-quality updates and features on time. As a Senior Release Manager, you will collaborate intimately with Product Management, Development, QA, and DevOps to streamline our processes and minimize risks for hassle-free production deployments. Your day-to-day will involve crafting a detailed release calendar that covers all of our products, liaising with product managers and engineers to shape and document release plans, and tackling dependencies to ensure clear communication across teams. You will oversee everything from code freezes to testing and deployment, ensuring that all change management practices are adhered to. Utilizing your expertise, you'll monitor release risks and address any blockers swiftly. As the key link for release-related inquiries, you'll facilitate readiness meetings and review outcomes, while also providing valuable insights and metrics to stakeholders. With an emphasis on continuous improvement, you’ll be expected to implement tools and practices for automation and CI/CD pipelines, all while maintaining thorough documentation. If you’re ready to lead in a collaborative and innovative culture where your contributions pave the way for success, XperiencOps may be the perfect fit for you!

Frequently Asked Questions (FAQs) for Senior Release Manager Role at XperiencOps Inc

What does a Senior Release Manager do at XperiencOps, Inc.?

A Senior Release Manager at XperiencOps, Inc. is responsible for overseeing the entire release lifecycle of software products. This includes planning, scheduling, and coordinating with multiple teams to ensure timely delivery. They work closely with Product Management, Development, QA, and DevOps to ensure smooth production deployments and risk management.