MxS Project Manager (POP/PRP)

The MxS Project Manager at DoorDash is responsible for leading high-priority projects, defining and tracking team OKRs and KPIs, and collaborating with various cross-functional teams. This role focuses on enhancing the merchant onboarding experience by utilizing data to drive improvements, as well as providing mentorship to future project leaders.

To qualify for the MxS Project Manager position at DoorDash, candidates should have at least 5 years of experience in project management and leadership. A strong track record of setting and achieving objectives is essential, along with proficiency in strategic planning, data analytics, and excellent collaborative communication skills.

DoorDash supports the MxS Project Manager by providing a dynamic work environment that encourages personal and professional growth. This includes opportunities for mentorship, a comprehensive benefits package, and access to resources that help the Project Manager leverage their expertise to drive operational improvements and implement change management initiatives.

The MxS Project Manager position at DoorDash offers numerous opportunities for growth, including mentoring other team members, leading crucial projects, and influencing future state operations. This role allows you to shape strategies for growth and scale within the Merchant Services organization, providing a pathway to further leadership opportunities.

As an MxS Project Manager at DoorDash, you can expect a comprehensive benefits package that includes competitive salary, equity grants, a 401(k) plan with employer match, paid time off, wellness benefits, and robust medical, dental, and vision coverage, ensuring a well-rounded support system for your overall well-being.

When discussing your project management experience, focus on methodologies you have used, such as Agile or Scrum. Share specific examples of projects you've led, outlining how these methodologies helped keep your projects on time and within budget.

Explain your approach to prioritization, discussing tools or frameworks (like the Eisenhower Matrix) that help you determine urgent versus important tasks. Share an example where this helped streamline a project for better outcomes.

Use the STAR method to describe the situation clearly. Focus on your risk assessment process, the steps you took to mitigate the risk, and how your actions led to a positive resolution.

Talk about your communication strategies, such as regular check-in meetings and shared documentation. Highlight a specific instance where your efforts improved team collaboration and project outcomes.

Discuss how you utilize data to make informed decisions and track project metrics. Provide examples where data insights led to actionable improvements in project performance.

Share your philosophy about leadership and mentorship, including specific ways you support team members' development. Provide examples of successful mentorship experiences and their impact.

Talk about specific tools like Asana, Trello, or Microsoft Project that you use for their features and user interface. Explain how these tools enhance your efficiency and keep your projects organized.

Outline the details of a specific challenging project, detailing your strategies for overcoming hurdles, maintaining team morale, and delivering the project successfully, while focusing on measurable outcomes.

Discuss your techniques for stakeholder management, such as regular updates and feedback loops. Share how these practices have led to successful outcomes in previous projects.

Identify key principles of communication that you follow, such as transparency and active listening. Use examples demonstrating how these principles have fostered a collaborative team environment.