Outbound Logistics Lead (Education) - NYC

The Outbound Logistics Lead at Yondr is responsible for managing logistics operations related to education and strategic partnerships. This includes managing shipments ranging from parcels to LTL, coordinating with warehouse partners, creating commercial invoices for international shipments, providing updates on shipment statuses, and resolving shipping issues efficiently.

Yondr requires a minimum of 3 years of experience in logistics, supply chain operations, or customer service for the Outbound Logistics Lead position. Candidates should also possess strong Excel skills, excellent organizational abilities, and effective communication skills to thrive in this role.

Yondr emphasizes collaboration and communication across all teams, creating a supportive atmosphere for the Outbound Logistics Lead. With flexible working hours and a commitment to inclusivity, employees feel empowered to grow and succeed in their careers.

In addition to logistical expertise, the Outbound Logistics Lead should have superb interpersonal skills, the ability to work under pressure, and knowledge of 3PL and international shipping requirements. Organizational skills and autonomy are also key traits for success in this position.

Yondr offers competitive salaries, a 401K plan, comprehensive health, dental, and vision insurance, and a dynamic and inclusive work environment, ensuring that the Outbound Logistics Lead is well-supported in their role.

When answering this question, focus on specific examples from your previous roles that demonstrate your logistical expertise in an educational context. Highlight your ability to manage shipments effectively and ensure timely deliveries to schools and educational organizations.

Share strategies you've implemented in past roles to successfully manage tight timelines, like prioritizing tasks, using project management tools, and communicating effectively with your team to ensure everyone is aligned and working efficiently.

Describe your process for troubleshooting and problem-solving. Highlight your analytical skills and how you remain proactive by maintaining communication with vendors, partners, and customers during disruptions.

Discuss your familiarity with international shipping procedures, both regulatory and logistical. Be sure to mention any specific regions you've worked with, and emphasize your skills in creating commercial invoices, managing customs, and meeting compliance standards.

Explain your experience working with third-party logistics and courier services. Give examples of how you've successfully collaborated with these partners to optimize shipments and meet customer needs.

Mention any logistics software you've used in previous roles, such as inventory management systems or shipment tracking platforms. Highlight how you've utilized these tools to enhance efficiency and accuracy in your logistics management.

Talk about your communication style and strategies, such as regular updates, team meetings, or utilizing communication platforms to keep everyone informed and engaged while working towards common goals.

Share a specific example that illustrates your ability to identify inefficiencies, implement improvements, and measure their impact on performance and customer satisfaction within the logistics operations.

Discuss practices that you follow to ensure a high level of accuracy in your work, such as thorough checks of shipments, documentation, and data entry. Provide examples that showcase your organizational skills and thoroughness.

Express your passion for creating impactful solutions within the education sector. Discuss how helping educational institutions operate efficiently and providing students with the best tools excites you and drives your work.