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Strategy Associate

About Us

YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.

The Role:

You will be working closely with the Head of European Operations and Transformation Lead to increase business intelligence through the use of data to drive growth. Together, you will be responsible for the strategic development of our European operations, owning projects end-to-end, and scaling YouLend’s fastest growing regions (+100% year-on-year currently).

The role requires strong analytical and problem-solving capabilities; as well as excellent people skills to communicate changes. In addition, it is expected that the candidate is able to work independently and proactively. This role will be targeted at improving the outcome, processes, and efficiencies across different functions in YouLend. In doing so, you will work alongside stakeholders across the business, from Sales and Credit Operations through to our Product and Technology team.

Responsibilities

  • Take full ownership of making our processes the very best of any European fintech with a core focus on reducing friction in the merchant application journey.
  • This includes but is not limited to: (1) driving forward KPI reporting and monitoring across the teams to deliver growth and efficiency and (2) building our marketing and sales strategies, and (3) identifying process gaps and work with the team to close them.
  • Drive operational efficiencies while improving quality of work and ensuring our processes and policies live up to increasing degrees of compliance.
  • Identify automation and other improvement opportunities to further develop the process for delivering rapid financing to merchants.
  • Supporting the Head of European Operations with projects and process innovation.

 

  • Project management experience from a fast-paced environment with a focus on execution, e.g. experience in start-ups or scale-ups.
  • Strong problem solving and analytics, e.g. through MS Excel and tools like PowerBI.
  • Excellent communication: written and verbal.
  • Excellent change management handling.
  • Experience of mass data manipulation through SQL, Python, R, etc. would be useful.
  • You will be proactive, take ownership, and act with urgency.

Why join YouLend?

  • Award-Winning Workplace: YouLend has been recognised as one of the “Best Places to Work 2024” by the Sunday Times for being a supportive, diverse, and rewarding workplace.
  • Award-Winning Fintech: YouLend has been recognised as a “Top 250 Fintech Worldwide” company by CNBC.

We offer comprehensive benefits package that includes:

  • Stock Options
  • Private Medical insurance via Vitality
  • EAP with Health Assured
  • Enhanced Maternity and Paternity Leave
  • Modern and sophisticated office space in Central London
  • Free Gym in office building in Holborn
  • Subsidised Lunch via Feedr
  • Deliveroo Allowance if working late in office
  • Monthly in office Masseuse
  • Team and Company Socials
  • Football Power League / Squash Club

 

At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

Salary Range: £50,000 - £70,000 + up to 25% annual bonus.

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What You Should Know About Strategy Associate, Youlend

Join YouLend as a Strategy Associate and become an integral part of our mission to revolutionize embedded financing in the e-commerce space! At YouLend, a top-rated global platform recognized for its innovation in the fintech sector, you'll work hand-in-hand with our Head of European Operations and Transformation Lead to harness business intelligence that drives the growth of our European operations. With the unique opportunity to manage projects end-to-end, you'll help shape strategic initiatives that contribute to our phenomenal growth rate of over 100% year-on-year in some of our fastest-growing regions. This role is perfect for someone with a knack for analytics and a passion for problem-solving, as you'll identify process inefficiencies and implement creative solutions that enhance our operation's performance. You'll be defining the best practices in the European fintech landscape, making sure our internal processes not only comply with the highest standards but also improve merchant experiences significantly. If you're a proactive individual who thrives under pressure and is skilled in communicating with diverse teams—from Sales to Technology—YouLend is the place for you. In addition to being part of a supportive and inclusive workplace recognized as one of the Best Places to Work 2024, you'll also enjoy a comprehensive benefits package and the chance to be part of an innovative team that's reshaping the future of financial services. Come and help us create seamless financing experiences for merchants everywhere!

Frequently Asked Questions (FAQs) for Strategy Associate Role at Youlend
What are the primary responsibilities of a Strategy Associate at YouLend?

As a Strategy Associate at YouLend, your main responsibilities include owning end-to-end projects aimed at enhancing our European operations. You will analyze data to develop strategies for driving growth, focusing on creating efficiencies in the merchant application journey. Moreover, you will be responsible for KPI reporting, identifying process gaps, and collaborating with teams across the company to implement innovative solutions.

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What qualifications are required for the Strategy Associate position at YouLend?

To be successful as a Strategy Associate at YouLend, you should have strong analytical skills, ideally with experience in data manipulation using tools like SQL, Python, or R. Additionally, project management experience in a fast-paced environment is essential. Excellent communication skills and the ability to handle change management are also critical for driving operational improvements in our European operations.

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How can a Strategy Associate contribute to YouLend's growth?

A Strategy Associate at YouLend plays a crucial role in contributing to our growth by optimizing operational efficiencies and enhancing the quality of our services. Through analytical insights and strategic project execution, you will directly impact our ability to deliver rapid financing solutions to merchants and support our ambitious growth targets across Europe.

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What is the company culture like at YouLend for Strategy Associates?

At YouLend, the culture is vibrant and supportive, emphasizing diversity and inclusivity. As a Strategy Associate, you'll work in a collaborative environment that encourages innovation and creative problem-solving. The organization has been recognized as one of the Best Places to Work 2024, reflecting our commitment to employee well-being and professional development.

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What opportunities for career development exist for Strategy Associates at YouLend?

YouLend offers numerous opportunities for career development for Strategy Associates, including training programs and mentorship from experienced leaders within the organization. You will have the chance to work on diverse projects, enhancing your skills and expertise in the fintech space while contributing to groundbreaking solutions that shape the future of financial services.

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Common Interview Questions for Strategy Associate
What experience do you have with project management as a Strategy Associate?

When answering this question, highlight specific projects you've managed or contributed to in previous roles. Focus on your ability to oversee the project lifecycle, from planning to execution, while also emphasizing how you adapted to challenges and drove outcomes that align with company objectives.

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How do you approach data analysis in strategic decision-making?

As a Strategy Associate, use this opportunity to showcase your analytical skills. Discuss tools you’ve used for data analysis, such as MS Excel or PowerBI, and provide examples of how your data insights informed strategic decisions in past roles, ultimately driving positive results.

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Can you give an example of how you've improved a business process?

The interviewer is looking for a concrete example. Describe a specific process you identified as inefficient, how you approached the issue, and the steps you took to implement improvements. Don't forget to include the outcome and how it positively affected the organization.

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What strategies would you use to enhance collaboration between teams at YouLend?

Respond by discussing your belief in open communication, regular cross-functional meetings, and collaborative tools that facilitate teamwork. Highlight any prior experiences that underscore your ability to bridge gaps between teams to foster a cohesive working environment.

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What role does compliance play in your approach to operations?

Emphasize the importance of compliance and risk management and how you ensure that team processes align with regulatory standards. Provide examples of how you’ve helped teams adhere to compliance requirements while maintaining operational efficiency.

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How would you handle resistance to change within the organization?

Discuss your belief in the importance of clear communication and building a case for change. Talk about how you would listen to concerns from colleagues and involve them in the change process to create buy-in and minimize resistance.

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In your opinion, what is the key to effective KPI monitoring?

Outline your understanding of KPI metrics and their role in driving performance. Discuss how you would choose relevant KPIs, monitor them regularly, and utilize data to guide decision-making and strategic adjustments.

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Why do you want to work for YouLend as a Strategy Associate?

This is a chance to express your interest in YouLend’s mission and culture. Share specific reasons why you are excited about the opportunity, such as your passion for fintech, your alignment with their values, or your desire to contribute to innovative embedded financing solutions.

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Describe how you work under pressure to meet tight deadlines.

Provide insight into your time management and prioritization skills. Share a specific instance where you successfully met a deadline under pressure, detailing how you organized your tasks and maintained focus to achieve your objectives.

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How do you ensure the quality of your work as a Strategy Associate?

Discuss techniques you apply to ensure high-quality outcomes, such as thorough research, attention to detail, and seeking peer feedback. Relate this to your approach in previous roles and emphasize the value of maintaining quality standards.

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Full-time, on-site
DATE POSTED
March 24, 2025

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