NGS Academic Sales Specialist - NY/NJ

As an NGS Academic Sales Specialist at Twist Bioscience, you'll be responsible for delivering revenue growth, managing key relationships, and ensuring accurate forecasts for your territory. Your role will involve developing supply agreements, providing customer feedback on our products, and identifying unmet needs within the market. Additionally, you'll actively engage with product management and operations to drive innovation and minimize time to revenue.

To qualify for the NGS Academic Sales Specialist role at Twist Bioscience, candidates should have a Bachelor’s degree in Biology or a similar field and 3-5 years of experience in selling life science reagents and solutions. Essential experience includes proficiency in Next Generation Sequencing target enrichment products, along with strong consultative selling and relationship management skills paired with technical knowledge.

The sales strategy for an NGS Academic Sales Specialist at Twist Bioscience involves developing and managing key relationships across multiple organizational levels, delivering accurate revenue forecasts, and collaborating with internal teams to streamline product offerings. You will also navigate the competitive landscape by understanding competitors’ strategies and exploring new product ideas based on customer feedback.

The NGS Academic Sales Specialist plays a crucial role in product development at Twist Bioscience by providing direct customer feedback and identifying unmet customer needs. This information is vital for our R&D and product management teams to accelerate innovation, allowing us to deliver solutions that meet market demands effectively.

The compensation package for the NGS Academic Sales Specialist at Twist Bioscience includes a competitive base salary ranging from $110,000 to $130,000, along with bonuses, equity options, and a generous benefits package. Compensation may vary based on skills, experience, and location. Twist Bioscience values the contributions of its employees and is committed to ensuring equitable pay.

When answering this question, highlight specific projects or products you've worked on that relate to Next Generation Sequencing. Discuss the relevance of your work experience, any technologies you've utilized, and emphasize your technical expertise in the field.

Stress the importance of understanding customer needs and challenges. Share examples of how you've fostered long-term relationships through consistent follow-up, tailored solutions, and open communication that establishes trust over time.

When discussing forecasting, emphasize your methodology, which may include data-driven analysis, historical sales data, and market trends. Provide an example that illustrates how your forecasts supported key business decisions in your previous roles.

Mention methods such as market research, attending industry conferences, or networking with professionals in the field. Be specific about how having this knowledge influences your sales tactics and strategies.

Explain that collaboration enhances sales effectiveness. Provide examples where working closely with marketing, product management, and internal teams played a pivotal role in successfully closing deals or implementing effective sales strategies.

Select a specific challenge related to meeting sales targets or handling customer objections. Discuss the steps you took to analyze the issue, the solution you implemented, and the positive outcome that resulted from your actions.

Discuss your process of eliciting feedback from customers, whether through formal surveys, direct conversations, or follow-ups. Highlight how you prioritize and relay this information back to product management or R&D to influence future product offerings.

Articulate your genuine interest in the life sciences sector, potentially tying in personal stories or experiences that ignited your passion. Highlight how this motivation translates into your sales approach, fostering enthusiasm in potential customers.

Emphasize your commitment to understanding the client’s needs while being firm on the value of your products. Share a past experience where you successfully navigated a challenging negotiation to reach a mutually beneficial conclusion.

Convey your ambition for continuous growth through training opportunities, mentorship, and networking. Discuss how these goals align with the evolving landscape of the life sciences industry to better serve customers.