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Senior Product Manager, Dotloop/ShowingTime+

About the teamDotloop is a productivity platform that brings real estate brokers, agents, consumers, and third-party providers into one workspace to complete transactions online. Our platform offers a fully integrated suite of solutions that allows for virtual collaboration including automated form creation, e-signatures, compliance management, and more. We service more than 400k active users every month and touch over 50% of U.S. real estate transactions! Dotloop is part of the ShowingTime+ business line that serves real estate professionals with a suite of B2B SaaS products and services to help streamline their businesses and deliver elevated experiences for their customers. ShowingTime+ is part of Zillow Group, whose mission is to give people the power to unlock life’s next chapter by providing professionals and consumers solutions to help in their shopping and transaction journey into their new home.About the roleWe are looking for a Senior Product Manager who is motivated to improve inefficient and stressful experiences, which is often how the real estate transaction is described, to join our remote team. This product manager role will own projects supporting strategic product roadmap across all phases, personas, and platforms (web, iOS, Android).As member of the dotloop/ShowingTime+ Product team you will be responsible for:• Identifying problems or improvements for our customers and owning the right solution• Having customer insight and devising product features that drive the desired customer experience• Establishing product goals and develop a roadmap to work in partnership with product design & development teams• Governing product development efforts, including research, requirements definition, metrics analysis, technical specifications, and launch efforts• Taking ownership of roadmap and strategy documentation to ensure clear communication and coordination of product needs for the business and product development team• Clearly communicating expectations to & collaborating with various stakeholders to anticipate and make functionality trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences• Working closely with cross-functional teams to identify new opportunities and manage bottlenecks• Partnering with product analysts to develop objectives and track key results to derive valuable product insights for actionable change based on dataThis role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.Who you are• 5-7 years in a Product Management role, with a focus on building B2B/B2B2C technology products• Strong Product Management skills, experienced in independently owning sophisticated products and/or product portfolio• Transaction management experience in the real estate industry is preferred• High skill and enthusiasm for digging into quantitative and qualitative data, developing and testing hypotheses, and seeking the “why” behind data trends• Ability to clearly define product objectives, estimated impact, and success metrics that align to business strategy and product vision• Very strong written and verbal communication, with an emphasis on high-quality artifacts (product briefs, strategy documents, leadership-facing presentations)• A problem-solver with the ability to evolve product strategy based on research, data, and industry trends• Experienced in defining projects that solve for needs or problems, collecting requirements, writing detailed functional specifications, coordinating efforts to scope, schedule and deploy new feature sets• Experience in influencing, negotiating, and collaborating across leadership teams• Advocate for your product to business and technical partners• A self-starter with strong attention to details and organizational skills• Experience in iterative software delivery methodologies – Agile, SCRUM, etc.Transferable SkillsHere at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.Get to know usZillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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$189000 / YEARLY (est.)
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$145500K
$232500K

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What You Should Know About Senior Product Manager, Dotloop/ShowingTime+, Zillow

Are you ready to elevate the real estate experience as a Senior Product Manager at Dotloop/ShowingTime+? Based in beautiful Oregon City, OR, but operating entirely remotely, this exciting role is your chance to lead pivotal projects on our productivity platform that connects real estate professionals and consumers. In this vibrant position, you will tackle inefficiencies in the real estate transaction process, ensuring that every user, whether an agent or a consumer, has a seamless experience. You’ll identify customer pain points and collaborate with cross-functional teams to devise impactful product features. Your role will include establishing product goals, developing a strategic roadmap, and guiding the development process, all while monitoring key metrics to drive improvements. If you thrive in a dynamic environment where your insights will shape our future offerings, we want to hear from you! Join us and play a crucial part in transforming real estate transactions into a breezy experience for over 400,000 active users each month.

Frequently Asked Questions (FAQs) for Senior Product Manager, Dotloop/ShowingTime+ Role at Zillow
What responsibilities does a Senior Product Manager at Dotloop/ShowingTime+ have?

As a Senior Product Manager at Dotloop/ShowingTime+, you will identify problems and develop solutions to improve the real estate transaction process. Your responsibilities include setting product goals, creating a roadmap, overseeing product development efforts, and collaborating with various stakeholders to balance business needs with customer experiences. You'll take ownership of product documentation and ensure clear communication across teams.

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What qualifications are needed for the Senior Product Manager position at Dotloop/ShowingTime+?

To qualify for the Senior Product Manager role at Dotloop/ShowingTime+, you should have 5-7 years of experience in Product Management, especially focusing on B2B/B2B2C technology products. A background in real estate transaction management is preferred, along with strong analytical skills to interpret qualitative and quantitative data, and excellent communication abilities to articulate product strategies effectively.

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How does the Senior Product Manager role at Dotloop/ShowingTime+ support strategic product roadmaps?

The Senior Product Manager at Dotloop/ShowingTime+ plays a critical role in shaping the strategic product roadmap by identifying customer needs, establishing clear objectives, and governing product development phases. This ensures that the products developed not only meet market needs but also enhance the user experience, driving higher satisfaction levels among real estate professionals and consumers alike.

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Is remote work an option for the Senior Product Manager position at Dotloop/ShowingTime+?

Yes! The Senior Product Manager role at Dotloop/ShowingTime+ is categorized as a fully remote position. You can work from anywhere in the U.S., allowing for flexibility and a work-life balance that fits your lifestyle. You'll just need to notify the company of your physical work location.

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What career growth opportunities does Dotloop/ShowingTime+ offer for Senior Product Managers?

At Dotloop/ShowingTime+, there are significant opportunities for career advancement for Senior Product Managers. The innovative culture fosters an environment where you can take on new challenges, work on high-impact projects, and develop your skills in product management. Additionally, you'll play a vital role in ongoing product strategy discussions, which can lead to further leadership opportunities within the company.

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Common Interview Questions for Senior Product Manager, Dotloop/ShowingTime+
Can you describe your experience in managing B2B/B2B2C products as a Senior Product Manager?

In answering this question, focus on specific projects you've managed. Highlight the challenges faced, your strategies for overcoming them, and the outcome of your initiatives. Discuss relevant metrics that showcase your ability to drive product success.

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How do you prioritize product features in your roadmap?

Discuss your approach to prioritization, including how you consider customer feedback, business objectives, and technical feasibility. Explain any frameworks you use, like the MoSCoW method or RICE scoring, to ensure that you're addressing the most impactful features for users.

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What methods do you use for gathering customer feedback?

Share specific techniques you've employed for collecting feedback, such as surveys, user interviews, analytics, or A/B testing. Emphasize how you have integrated this feedback into your product decisions to optimize user experience.

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Describe a time when you had to manage conflicting stakeholder interests.

Provide a detailed example where you successfully navigated conflicting priorities among stakeholders. Emphasize how you communicated, negotiated, and aligned their needs with the product's goals while keeping focus on the end users.

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How do you measure the success of a product after launch?

Talk about the key performance indicators (KPIs) you track post-launch, such as user adoption rates, churn rates, and user satisfaction scores. Illustrate how these metrics inform future product iterations and inform your ongoing strategy.

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What is your approach to agile product development?

Discuss your experience with agile methodologies and how you implement them in your product management cycle. Talk about sprints, stand-ups, iteration planning, and how agile allows flexibility to adapt to changes based on user feedback.

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How would you define a successful product manager?

Share your perspective on the qualities that make a successful product manager, such as strong communication skills, analytical thinking, the ability to empathize with users, and being a strategic thinker who can balance various objectives.

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Can you give an example of a product feature you developed and its impact?

Provide a specific example of a feature you created, discussing your role in the process, the research and design steps taken, and quantifiable results that demonstrate the feature's success in improving user experience or business metrics.

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What tools do you find most helpful for product management?

Mention specific tools and software that you've utilized for project management, customer feedback gathering, analytics, and communication. Discuss how these tools have enhanced your workflow and product outcomes.

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How do you stay updated with market trends relevant to your products?

Discuss how you actively follow industry news, join professional networks, attend webinars, and seek out new learning opportunities. Emphasize how this knowledge informs your strategic product decisions.

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Zillow is a leading American tech real-estate marketplace company founded in 2006. We provide information and services related to selling, buying, renting, and financing through our platform, accessible through our website and mobile app.

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CULTURE VALUES
Inclusive & Diverse
Customer-Centric
Mission Driven
Fast-Paced
Growth & Learning
Transparent & Candid
Diversity of Opinions
Work/Life Harmony
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Fitness Stipend
401K Matching
Equity
Life insurance
Disability Insurance
WFH Reimbursements
Flex-Friendly
Paid Time-Off
Maternity Leave
Paternity Leave
Paid Holidays
Paid Volunteer Time
Sabbatical
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 8, 2024

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